How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%49+6.9Replies to reviews 7%84+5.9Craft & service penalty54−4.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORESanta Clara Animal Hospital
Eugene, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 58 veterinary emergency services · 4.6★ from 854 Google reviews
Report card
Percentile vs other veterinary emergency services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Santa Clara Animal Hospital for 3 kinds of job.
Santa Clara Animal Hospital for exotic animals
Clear ✕All 23 Google reviews tagged “Exotic animals”
Absolutely amazing staff! So loving and caring towards my exotic pet. They made us feel so welcomed and comfortable and reassured me that they would do everything they could to provide the best care. And they did!! If you have a pet that is like a child to you, definitely bring them here!<3 Thank you all so much again!
Dr. Pappas is loving & caring, to my rabbit, and to my feelings as a pet owner..knowledgeable, in regards to care & honest about the care plan moving forward with my rabbit(Jack). She is who you want looking after your family pet
I was greeted with a Welcome. Dr. Pappas treated my rabbit with kindness and pleasant to be around as well as her vet tech. I will continue to go back to her.
Friendly, helpful staff! Clean facility and knowledgeable exotics Veterinarian.
Was a great experience! My dragon was treated quickly and lovingly. The vet was awesome with her and got her nails trimmed nice and short!
Dr britney Giddens has helped me with a few of my ferrets over the years. I trust her with my babies, and that means everything. However, in the last few years the cost for exams, vaccines, and fecal tests have all gone up and prices were already pretty high. I choose to only bring my exotics here, and my cats elsewhere to save $$
I have been bringing my reptiles here for nearly 2 years now! The care they get here is beyond exceptional and the staff's knowledge about reptiles is fantastic. I have a leopard gecko with some pretty unusual health issues which often result in reoccurring infections and they have always been able to get me in…
They were friendly and took good care of our chinchilla
Dr Britney is amazing. She has helped us multiple times now with different chickens who had been injured by other animals. She is so caring and kind. She gave us multiple different treatment options that were within our comfort level. Genuinely the best expierence I've had with any vet in a long time. I appreciate…
Great exotic vet! The vet and techs have been knowledgeable, empathetic, and helpful in caring for my pet aquatic turtles.
When my regular vet had to cancel an appointment to see my guinea pig, Santa Clara animal hospital was able to take him the very next day. It was great to be able to drop him off and pick him up at the end of the day. Everyone was very kind, and I am grateful not only for the ease of scheduling him but for the fact…
This is probably the only animal my family's aloud to go to, do to the prices, and exotic animal intake, and they actually care! It's awesome!
Everyone is so kind from the receptionists to the techs to the doctors. They always take such good care with my animals and you can tell they love what they do!
Santa Clara took great care of my ferret and showed great love for my animal. The exotic vet showed care and patience.
The doctor was very knowledgeable and the staff were all friendly and kind. They took great care of my tortoise!
Great facility very clean tidy organized, decorated. The staff are very friendly and kind. They were very open and willing to help me with my snake and his emergency. They took care of everything in a timely manner and was very informative about how they went about things and updated me on what I should and…
Santa Clara Animal Hospital is phenomenal!! I have been bringing my bearded dragons there for 5 years and they have very knowledgeable exotic Dr's that stay up to date on beardie care. Their staff and Dr's go above and beyond to provide excellent care ,support and service. Dr Brittney truly cares for reptiles and…
Called several clinics within CG, Creswell, Springfield and Eugene, these were the only people who I found worked with my specific animal. I was very easily scheduled over the phone and they even worked with me about getting in sooner than anticipated, which I highly appreciate. This team helped out a tremendous…
Excellent exotics staff and the only place I trust to bring a hamster in this entire town. Also our preferred vet for our guinea pigs, but they're hard to get in if it's an emergency situation. Lots of vets say they know how to treat hamsters but view them as lesser just like so many people do - this place really…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 34 | — |
| Exotic animals | 23 | — |
| Birds | 15 | — |
