How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%49+6.9Replies to reviews 7%84+5.9Craft & service penalty54−4.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORESanta Clara Animal Hospital
Eugene, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 58 veterinary emergency services · 4.6★ from 854 Google reviews
Report card
Percentile vs other veterinary emergency services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Santa Clara Animal Hospital for 3 kinds of job.
Santa Clara Animal Hospital for large animals
Clear ✕All 34 Google reviews tagged “Large animals”
The service was prompt in wonderful as always, i bring my dog and my bird here for all their veterinary needs, and they're especially good with my Mullocan Cockatoo Teela, and they were great with my new Puppy Buddy. Thanks Guys, for all you do! 🙂
Our African Mastiff ended up having a UTI they had the results the next day, Vet called back was very through in explaining, received our medication. Been going there for 15yrs excellent service everytime
The doc was fantastic and the techs were gentle and kind. Only issue is the telephones
We love Dr. Papis!! Patient, compassionate, and welcoming in her approach. My little pooch loves her. My big scaredy-cat dog hates the vet, and if he must go, he prefers her.
Today we saw Dr. Barbara but we’ve seen every vet at Santa Clara Animal Hospital and they’re all great. Very kind with our pets, they’re gentle and they take their time to talk with us.
The worst veterinary experience I have ever had. I have taken my dog to Santa Clara Animal Hospital on River Road for 11 years. My appointment was for 12:30pm and I was instructed not to be late or I would be charged a late fee, the vet was the one that was 20 minutes late. The vet tried to give the oral vaccine to…
When we first came in with our dog he was understandably nervous with the new people all surrounding him. They barely gave him any patience and seemed to not even want to attempt to work with him in any way that would make him calmer, just tried to manhandle after distracting with treats. Then we came back for a…
Am inviting and comfortable place to bring your fur babies for medical care. Lots of smiles, lots of love, just a wonderful animal clinic
Excellent service. Dog went in very ill and after 2 days of amazing care with phone calls for updates, concerns and treatment options he is now healthy again! Thank you Dr Kerry for all the great work and fantastic caring and support!
Great team at vet office. Great timely service. Very professional team.
The staff and doctors are very kind and caring. Their rates are reasonable
My pup loves all the staff. They treat him so well and love him every time we come in, which is frequently. Thanks for being amazing to my boy!!!
I have taken all my pets here for the past several years - dogs, cats, and reptiles - and I have been consistently pleased with and grateful for the kind and conscientious service my pets and I have received. This most recent visit was one of the more difficult trips in I have had to make, but Dr. Pappas and the…
Called me promptly with results for my cat's tests and I didn't have to wait more than one day for the prescription. very nice people - staff and vets! Visiting pets were very well behaved for the most part. 🐈⬛and 🦮
Great place with the new remodel. Nice people
From the parking lot to the treat at the end, our doggies love the experience because the team loves them.
This place is amazing sure a little expensive but so worth it. We have been taking our Chip here for 3 years now. Staff is wonderful, Doctors know what they are doing, they listen, show compassion and works with you to give the best care for your pet. I can’t say thank you guys enough for my latest visit my baby is…
OK experience, but I think the vet technician, Pamela had a bit of an attitude.
Great staff that really care about your animals! Very patient with my dog, who freaks out when going to the vet. Their prices have increased a lot, but for the convenience of location (I live 10 minutes away) they remain my first choice.
Very happy we took our animals here. We have tried many, local vets & none felt like the right vet. We immediately felt comfortable at Santa Clara & the staff were very kind and welcoming. We have two, giant dogs & they were welcomed in right away. Even our diabetic cat was happy at his checkup. Highly recommend Santa Clara for all animals.
I cannot say enough good things about this vet hospital. From the moment we walked in, the staff was incredibly kind, gentle, and compassionate with my dog. They treated her like their own — giving her lots of love and kisses, which meant the world to me during such a stressful situation. After being denied by…
Very sweet to my dog, Roxy!! They were so helpful and kind.
I will be returning they were very gentle and sweet with my dog This is visit no 2 for knala and I and as always they are very sweet to her lots of treats it’s great to see my dog loves going to her veterinarian always 5 star treatment
I have been going here for over 7 years with my dog, foster cat and bunny. They are always professional and kind. Will always recommend! Below is a photo of how relaxed my dog is in the waiting room.
Santa Clara Animal Hospital is a very caring environment for my animals. I can get in quickly and get solid care for my boys. They don't force you to do unnecessary procedures. They start small and go on from there! Very satisfied.
Amazing experience, affordable, knowledgeable, and kind to both me and my dog.
I cant say enough good things about this place the staff were all amazing and kind and knowledgeable understanding ! I had a emergency issue over the weekend. And they got us in in a timely manner ! They assessed my concerns and got me the medication my girl needed. And just such a great team and they made us…
Really love the staff. They were so great to my older dog. He had a wonderful experience. They got us in right away and all went well. We’ve been going there for years and would recommend them to anyone.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 34 | — |
| Exotic animals | 23 | — |
| Birds | 15 | — |
