Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Santa Clarita appliance repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Santa Clarita appliance repair

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 21 TV repair services · 5.0★ from 226 Google reviews

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Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Santa Clarita appliance repair is better than 97% of TV repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Santa Clarita appliance repair is better than 95% of TV repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than —% of TV repair services.–
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Reviews for your job

Customers hired Santa Clarita appliance repair for 8 kinds of job.

Santa Clarita appliance repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Dishwasher repair”

Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend and would give 10 out of 5 stars if possible!!! Our refrigerator broke on Friday night and SC Appliance Repair was the only company that kindly offered to come on a Saturday. Our Serviceman was Dmitry who generously came to us after his last call. Dmitry was super knowledgeable, professional, and…

Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
ImranLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job came by on time and even texted me earlier letting me know that the tech was in route. The tech tested and ran the appliance to validate to issue and found the problem and fixed it.

Paid $150–200Reasonable priceDishwasher repair
SLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called Santa Clarita Appliance Repair to have our Dishwasher fixed. Otto, who took the call helped me set up an appointment. He was proffessional and answered my questions. I got a text the day of my appointment that the repair person will be here at 11.00am. Andrew came on time. He spend few hours to fix the…

Paid $50–100Great priceDishwasher repair
Joey13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service by the team. My dishwasher had not been working for a while, and I finally got a chance to contact. They had gotten really great reviews from other people, which goes a long way for me. The service rep was able to come out the next day and spent a good time running the dishwasher, looking under, and…

Paid $50–100Great priceDishwasher repair
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best company! They are honest and fair and do not rip you off!

Paid $150–200Great priceDishwasher repairDryer repair
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and very professional! Our technician, Andre, was very knowledgeable and addressed the problem with the dishwasher. He kept us informed about the parts that were ordered. Very nice and professional! I will be calling them again for any additional appliance repair needs for my home.

Paid $150–200Great priceDishwasher repair
Roger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is really nice. Explains everything me.before starting the job. Parts are available and no need to wait. Alex also did it fast.

Paid $300–350Great priceDishwasher repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called on Wednesday and they came out and fixed my dishwasher the next day. Fast and experienced.

Reasonable priceDishwasher repair
Hilda3 months ago★★★★★

Rating only, no written review.

Paid $100–150Dishwasher repairRefrigerator/freezer repairDryer repair
Sheri3 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Professionalism+ Value

Price

$250-18% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair67$209–$353
Washer/dryer repair28$225–$423
Refrigerator/freezer repair20$146–$453
Refrigerator repair15—
Washing machine repair10$108–$403
Dishwasher repair10$81–$327
Oven repair9$263–$485
Microwave repair6$225–$398

Compare with

SCV iRepair logoSCV iRepairExperts Score 98Santa Clarita · 4.99★Fix Time LLC logoFix Time LLCExperts Score 98Santa Clarita · 5.00★Sam Appliance Repair logoSam Appliance RepairExperts Score 91Santa Clarita · 4.93★