Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Santa Clarita appliance repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Santa Clarita appliance repair

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 21 TV repair services · 5.0★ from 226 Google reviews

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Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Santa Clarita appliance repair is better than 97% of TV repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Santa Clarita appliance repair is better than 95% of TV repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than —% of TV repair services.–
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Reviews for your job

Customers hired Santa Clarita appliance repair for 8 kinds of job.

Santa Clarita appliance repair for freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250

All 2 Google reviews tagged “Freezer repair”

jody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were having trouble with our freezer- so I called Santa Clarita appliance repair- they had great reviews on Next door app. I’m so glad we did! Andrew our technician found the problem- fixed it at a reasonable cost. While he was here he was able to check my Dryer and do a small belt repair- I highly recommend this…

Paid $200–250Reasonable priceDryer repairFreezer repair
Gabriel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just to say Daniel and Arno are very honest, fair and professionals. I tried some other companies for my appliances with poor results. I am very happy with their service and 100% recommend they’re service.

Customer photo from Gabriel's review
Dryer repairFreezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality

Price

$250-18% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair67$209–$353
Washer/dryer repair28$225–$423
Refrigerator/freezer repair20$146–$453
Refrigerator repair15—
Washing machine repair10$108–$403
Dishwasher repair10$81–$327
Oven repair9$263–$485
Microwave repair6$225–$398

Compare with

SCV iRepair logoSCV iRepairExperts Score 98Santa Clarita · 4.99★Fix Time LLC logoFix Time LLCExperts Score 98Santa Clarita · 5.00★Sam Appliance Repair logoSam Appliance RepairExperts Score 91Santa Clarita · 4.93★