Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Santa Clarita appliance repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Santa Clarita appliance repair

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 21 TV repair services · 5.0★ from 226 Google reviews

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Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Santa Clarita appliance repair is better than 97% of TV repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Santa Clarita appliance repair is better than 95% of TV repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Santa Clarita appliance repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Santa Clarita appliance repair is better than —% of TV repair services.–
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Reviews for your job

Customers hired Santa Clarita appliance repair for 8 kinds of job.

Santa Clarita appliance repair for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Refrigerator repair”

Ras1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dmitri was awesome. Was able to easily determine what was wrong with my washing machine. Did the job quickly as well. Kept the area clean after doing his work. Very kind and polite and trustworthy. Will definitely hire him again.

Paid $250–300Dryer repairWashing machine repairRefrigerator repair
ClaudioLocal Guide · 220 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

You can count on Dimitri, an honest and capable technician.

Paid $100–150Reasonable priceRefrigerator/freezer repairRefrigerator repairMicrowave repair
Byron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Extremely happy with entire service. Dryer wasn't heating and was 100% fixed at sight . In the moment . Highly recommend Dimitri Excellent service He also maintenanced the washer and refrigerator

Dryer repairRefrigerator repairWasher/dryer repair
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the 3rd time using this very reliable and well trained company. They always are able to fix my broken appliances. Today Andrew came out and fixed my leaky fridge without any problems. He then offered to look at my dryer to see if it needed a service,, it definitely did! We have 3 dogs and vacuum twice a…

Paid $400–450Reasonable priceDryer repairRefrigerator repair
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Muy buen trabajo lo rrecomiendo Buen trajo y buen precio

Great priceRefrigerator repairMicrowave repair
Marlon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good Service

Dryer repairRefrigerator repairWasher/dryer repair
Gabriel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just to say Daniel and Arno are very honest, fair and professionals. I tried some other companies for my appliances with poor results. I am very happy with their service and 100% recommend they’re service.

Customer photo from Gabriel's review
Dryer repairFreezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was knowledgeable, able to complete the diagnostics and repair what was required.

Oven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Elina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had issues with my fridge and had few different companies who came out and weren’t able to fix the problem. It wasn’t until I came across Santa Clarita Appliance Repair that I was able to fix my fridge once and for all. They are very professional, very knowledgeable and went above and beyond to fix my issue and…

Refrigerator repair+ Professionalism
Misha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was recommended by a friend great service very knowledgeable staff definitely a good experience over all

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $250–300Great priceDryer repairRefrigerator repairOven repair
Sahar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Dryer repairRefrigerator repair
Hilda3 months ago★★★★★

Rating only, no written review.

Paid $100–150Dishwasher repairRefrigerator/freezer repairDryer repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $100–150Great priceDryer repairRefrigerator repairWasher/dryer repair
Mojgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceDryer repairRefrigerator repair

Price

$250-18% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair67$209–$353
Washer/dryer repair28$225–$423
Refrigerator/freezer repair20$146–$453
Refrigerator repair15—
Washing machine repair10$108–$403
Dishwasher repair10$81–$327
Oven repair9$263–$485
Microwave repair6$225–$398

Compare with

SCV iRepair logoSCV iRepairExperts Score 98Santa Clarita · 4.99★Fix Time LLC logoFix Time LLCExperts Score 98Santa Clarita · 5.00★Sam Appliance Repair logoSam Appliance RepairExperts Score 91Santa Clarita · 4.93★