MAKEUP ARTISTS · WESTON, WI
Sapphire Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%22+11Reliability 21%18+3.9Momentum 11%88+10.1Track record 10%68+6.8Accountability 7%72+5.1Experts Score= 37Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Sapphire Salon

Better than 17% of makeup artists · #25 of 30

4.9★88 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Sapphire Salon for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 17 Google reviews tagged “Shampoo & conditioning”

Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madi personally does my hair, and I have never had a stylist take the time to truly understand what I want, what I don’t want, and any concerns I have. She’s so sweet and gentle, and you can tell she genuinely cares about her clients and their hair. She also takes the time to explain, give advice for my hair when I…

Paid $120–140Shampoo & conditioningHaircutHairstyling
Bailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brooke is absolutely amazing. I love booking appointments with her because she always just gets it. I give her 100% creative control over what I have done color wise and my hair always comes out better than imagined. I love booking out with her. She’s also great with children. She did my son’s first haircut, and I…

Paid $200+Shampoo & conditioningHaircutHairstyling
HaleyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Beautiful salon with kind employees! Just be prepared to spend a little bit more here. I do think it's a bit ridiculous that a blowout costs more than a haircut; even if it's just a trim. I'm better off scheduling a haircut and not getting a trim than scheduling just a blowout. Would still recommend though!

Paid $60–80Shampoo & conditioningHaircut
BrookeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

For 30 years I had never found a hair salon or stylist that felt like home. Until I found Sapphire salon. Kelsey (owner and my stylist) is the type of person who just radiates warmth and light, the type of person you gravitate towards. She’s friendly, funny, professional, easy to talk to, and an absolute magician…

Shampoo & conditioningHaircutHair extensions
Zoe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rebekah is AMAZING! She is so knowledgeable on color and cutting and has such a bright personality! I love coming here and feel gorgeous every time I leave.

Paid $200+Shampoo & conditioningHairstyling
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kelsey & Crew are consistently seeking excellence through education, innovation, and collaboration. This salon is warm and packed full of talent and luxury products that don’t break your budget. I travel 6 hours round trip every 8 weeks…’nough said!

Paid $180–200Shampoo & conditioningHaircutBalayage
Alexandria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my hair cut with Savannah. Not only did she cut my hair EXACTLY how I asked for, but is the sweetest and kindest person! I loved my time at the salon and getting my hair cut was such a treat. The salon itself is beautiful and such a vibe. Savannah is a great stylist and talented in her work. I look…

Paid $40–60Shampoo & conditioningHaircut
Casey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been to the salon twice now and have had great experiences both times! Rebekah and Madi are so nice and easy to talk to! Can’t wait to come back!

Paid $120–140Shampoo & conditioningHairstylingHair extensions
Raechal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A great place to go and support local women business owners!

Paid $60–80Shampoo & conditioningHaircut
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been a client at Sapphire for about 4 years now. Callie is an incredible stylist who makes even the longest appointment so comfortable & enjoyable. She also did my wedding makeup beautifully (Savannah did my updo & crushed it) & it was such an elevated experience. I have also loved every single one of my…

Paid $200+Shampoo & conditioningBridal servicesAcne treatments
sapphire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omgggg! I don’t think I’ve ever been THIS excited to write a review, but I’m just gonna get into it! I came here because my hair is SCARY, and needs a lot of help. 🤣 the salon itself is beautiful, and all the ladies are wonderful. They are so intelligent, and really know what they are doing. I had a great…

Paid $140–160Shampoo & conditioningHairstyling
Makeila9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've always had great experience when I go to visit Sapphire Salon. Everyone is so friendly and they make you feel better than a million bucks, even prior to your appointment starting. I thrive with positive energy, this place makes it 1,000x better. They are continuously growing the business AND their knowledge.…

Paid $40–60HaircutShampoo & conditioningEyebrow shaping
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rebekah is professional, kind and knowledgeable! She listened to my wants and I’ve never been happier with my hair. She truly is so talented and I’d recommend her to anyone I know for extensions, color and a kind, genuine friend!

Paid $200+HaircutShampoo & conditioningHair extensions
Kasey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Such a beautiful place! All the staff is amazing and talented. Callie really took her time with me to ensure I was getting the service that I wanted. So excited for my next appointment. Also hoping there will be more girls nights in the future!

Paid $200+HaircutShampoo & conditioning
Bethany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Savannah was so kind to my mom. She recieved the scalp treatment. I will be bringing her back.

Paid $140–160Shampoo & conditioningService not listed
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Savannah did such a phenomenal job on my hair. I have been bragging about my hair to everyone since I left the salon. EVERYONE IS IN LOVE WITH MY HAIR. I showed her a couple inspiration photos and ended up with something even better. I love my hair and can’t stop smiling. Look good feel good. Also this salon is so…

Paid $160–180HaircutShampoo & conditioningHairstyling
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Shampoo & conditioningHaircutHairstyling

vs category

Blue = Sapphire, grey = makeup artists average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (15 reviews)2024-Q2: 5.00★ (7 reviews)2024-Q3: 5.00★ (7 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 4.56★ (9 reviews)2025-Q3: 4.33★ (6 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 4.67★ (3 reviews)2026-Q3: 5.00★ (4 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$150+14% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%22+11Reliability 21%18+3.9Momentum 11%88+10.1Track record 10%68+6.8Accountability 7%72+5.1Experts Score= 37Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
22
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
88
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
72

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+2 / −0

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