Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Sapphire Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%73+20.6Replies to reviews 8%57+4.7Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Sapphire Salon

Weston, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.9★ from 88 Google reviews

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Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sapphire Salon is better than 85% of makeup artists.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sapphire Salon is better than 73% of makeup artists.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sapphire Salon is better than —% of makeup artists.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sapphire Salon is better than —% of makeup artists.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sapphire Salon is better than 100% of makeup artists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sapphire Salon is better than 57% of makeup artists.C
57

Reviews for your job

Customers hired Sapphire Salon for 6 kinds of job.

Sapphire Salon for hair extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12

All 6 Google reviews tagged “Hair extensions”

BrookeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

For 30 years I had never found a hair salon or stylist that felt like home. Until I found Sapphire salon. Kelsey (owner and my stylist) is the type of person who just radiates warmth and light, the type of person you gravitate towards. She’s friendly, funny, professional, easy to talk to, and an absolute magician…

Shampoo & conditioningHaircutHair extensions
Casey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been to the salon twice now and have had great experiences both times! Rebekah and Madi are so nice and easy to talk to! Can’t wait to come back!

Paid $120–140Shampoo & conditioningHairstylingHair extensions
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been a client at Sapphire for about 4 years now. Callie is an incredible stylist who makes even the longest appointment so comfortable & enjoyable. She also did my wedding makeup beautifully (Savannah did my updo & crushed it) & it was such an elevated experience. I have also loved every single one of my…

Paid $200+Shampoo & conditioningBridal servicesAcne treatments
Jaclyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omg! I can not say enough good things about this salon. To start, it's absolutely stunning. There is so much thought that has gone into every detail. I wanted to seamlessly blend in some of my greys and get an ashy balayage and Kelsey truly brought my vision to life, I could not be happier! The entire staff is amazing!

Paid $200+Hair extensionsBalayage
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rebekah is professional, kind and knowledgeable! She listened to my wants and I’ve never been happier with my hair. She truly is so talented and I’d recommend her to anyone I know for extensions, color and a kind, genuine friend!

Paid $200+HaircutShampoo & conditioningHair extensions
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Shampoo & conditioningHaircutHairstyling

Price

$150+70% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut24$32–$58
Shampoo & conditioning17$53–$174
Hairstyling11$41–$68
Balayage11—
Hair extensions6—
Bridal services2$150–$292

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