Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Sapphire Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%22+11Reliability 21%18+3.9Momentum 11%88+10.1Track record 10%68+6.8Accountability 7%72+5.1Experts Score= 37Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Sapphire Salon

Weston, WI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 makeup artists · 4.9★ from 88 Google reviews

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Report card

Percentile vs other makeup artists (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sapphire Salon is better than 22% of makeup artists.D
22
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sapphire Salon is better than 18% of makeup artists.F
18
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sapphire Salon is better than —% of makeup artists.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sapphire Salon is better than —% of makeup artists.–
—
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sapphire Salon is better than 88% of makeup artists.A
88
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sapphire Salon is better than 68% of makeup artists.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sapphire Salon is better than 72% of makeup artists.B
72

Reviews for your job

Customers hired Sapphire Salon for 6 kinds of job.

Sapphire Salon for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 11 Google reviews tagged “Balayage”

Lily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Madi is seriously the best!! I’ve gone to her for everything from blowouts and haircuts to going blonde, going brunette, and everything in between, and I couldn’t recommend her more. She always listens to what I want, makes me feel so comfortable, and does such an amazing job every single time. You can tell how much…

Customer photo from Lily's review
Paid $100–120BlowoutsHaircutHairstyling
BrookeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

For 30 years I had never found a hair salon or stylist that felt like home. Until I found Sapphire salon. Kelsey (owner and my stylist) is the type of person who just radiates warmth and light, the type of person you gravitate towards. She’s friendly, funny, professional, easy to talk to, and an absolute magician…

Shampoo & conditioningHaircutHair extensions
SLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I hesitated leaving a review because I don’t want anyone else to book with my stylist. She is amazing! Knowledgeable; always incorporating my goals while offering best practices. It’s very expensive but I trust the process.

Paid $200+HaircutBalayage
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kelsey & Crew are consistently seeking excellence through education, innovation, and collaboration. This salon is warm and packed full of talent and luxury products that don’t break your budget. I travel 6 hours round trip every 8 weeks…’nough said!

Paid $180–200Shampoo & conditioningHaircutBalayage
Bryce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I truly love this place! Rebekah has always been so kind and fun to work with, and the finished product always exceeds my expectations! I’ve switched up my look a few times and I know I can always trust the girls at Sapphire to do a fantastic job. I’ve also seen Jensen to address some skin concerns and I learned a…

Paid $200+Balayage
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been a client at Sapphire for about 4 years now. Callie is an incredible stylist who makes even the longest appointment so comfortable & enjoyable. She also did my wedding makeup beautifully (Savannah did my updo & crushed it) & it was such an elevated experience. I have also loved every single one of my…

Paid $200+Shampoo & conditioningBridal servicesAcne treatments
Jaclyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omg! I can not say enough good things about this salon. To start, it's absolutely stunning. There is so much thought that has gone into every detail. I wanted to seamlessly blend in some of my greys and get an ashy balayage and Kelsey truly brought my vision to life, I could not be happier! The entire staff is amazing!

Paid $200+Hair extensionsBalayage
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I went to this salon for a balayage to celebrate my 40th birthday, and it turned into a total disaster. When I booked the appointment, I specifically asked for a stylist who specializes in balayage. I reiterated this again when I arrived and showed Karly a photo of exactly what I wanted - a soft, blended balayage. I…

Customer photo from Lisa's reviewCustomer photo from Lisa's reviewCustomer photo from Lisa's reviewCustomer photo from Lisa's review
Paid $200+Balayage
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rebekah is professional, kind and knowledgeable! She listened to my wants and I’ve never been happier with my hair. She truly is so talented and I’d recommend her to anyone I know for extensions, color and a kind, genuine friend!

Paid $200+HaircutShampoo & conditioningHair extensions
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Savannah did such a phenomenal job on my hair. I have been bragging about my hair to everyone since I left the salon. EVERYONE IS IN LOVE WITH MY HAIR. I showed her a couple inspiration photos and ended up with something even better. I love my hair and can’t stop smiling. Look good feel good. Also this salon is so…

Paid $160–180HaircutShampoo & conditioningHairstyling
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Shampoo & conditioningHaircutHairstyling

Price

$150+14% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut24$41–$76
Shampoo & conditioning17—
Hairstyling11$130–$282
Balayage11—
Hair extensions6—
Bridal services2—

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