Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Sarah Hedden Photography logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Sarah Hedden Photography

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 201 photographers · 5.0★ from 293 Google reviews

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Report card

Percentile vs other photographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sarah Hedden Photography is better than 100% of photographers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sarah Hedden Photography is better than 100% of photographers.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sarah Hedden Photography is better than 100% of photographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sarah Hedden Photography is better than 100% of photographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sarah Hedden Photography is better than 100% of photographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sarah Hedden Photography is better than —% of photographers.–
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Reviews for your job

Customers hired Sarah Hedden Photography for 8 kinds of job.

Sarah Hedden Photography for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Family and group”

NicoleLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sarah is amazing to work with. We have used her for all of our important life moments and will continue to use her! Not only is do our pictures come out amazing....we have fun taking them!

Reasonable priceNewborn photographyWedding and engagementFamily and group
Erica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sarah is, without a doubt, our forever photographer. From our engagement and wedding to newborn sessions and family photos, she has beautifully captured every major milestone in our lives, and I wouldn't trust anyone else with those memories. What sets Sarah apart is not just her incredible talent, but the…

Customer photo from Erica's reviewCustomer photo from Erica's reviewCustomer photo from Erica's reviewCustomer photo from Erica's review
Great priceNewborn photographyWedding and engagementFamily and group
Quandrian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an awesome experience with Sarah Hedden Photography. I was really nervous about the photo shoot because my daughter is autistic, but her and her assistant were superb!! The pictures turned out amazing!! It was a pleasant experience from start to finish, and I would definitely recommend.

Family and group
Amanda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Second session with Sarah, and I love her so much!!! The vibe and energy she brings to the shoot is amazing and the photos always turn out better than expected! Also she knows exactly how to get your baby to smile and look at the camera. Shes the best!!! Book her you won’t regret it!!

Reasonable priceFamily and groupBaby photography
Lakeisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I first heard of Sarah Hedden Photography from a client of mine who took 50th birthday pictures with her. They were top notch! She shared Sarah’s information with me as I was seeking a next level photography experience for my husband and I 25th Anniversary shoot. I contacted Sarah and she answered ALL of my many…

Reasonable priceFamily and group
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am absolutely blown away by my experience with Sarah! Sarah was so incredibly thorough throughout the whole process from helping with what to wear to her directions prior to our session! As a new mom of now three the memories that Sarah captured for us are the biggest blessing! I highly highly recommend…

Newborn photographyFamily and groupBaby photography
Anita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah is so wonderful to work with! She is amazing with her photography shots and her easy to get along with personality makes it super easy working with young children. I highly recommend her for any special moment you want to capture in your family 💖

Family and groupMaternity and newborn

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 48%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Headshot photography12—
Wedding and engagement7—
Family and group7—
Corporate photography6—
Maternity and newborn5—
Newborn photography4—
Events and parties4—
Baby photography4—

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