alexis smith
Review from Google · view on GoogleGreat experience! So kind, quick, and my brows look amazing! Thank you (:
- Price: $1–20
- Services: Eyebrow threading
- Atmosphere: Relaxing
- Maintenance: Pristine
Saru Eyebrow Threading Beauty Salon
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 44 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$24typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Saru Eyebrow Threading Beauty Salon at a glance
Google reviewers rate this Castle Pines salon five stars based on forty-four reviews, noting the owner responds to ninety-eight percent of feedback. Customers frequently cite eyebrow threading, tinting, waxing, facials, and lash services as primary offerings. Recurring themes highlight the provider's punctuality, clear communication, and affordable pricing. Reviewers also praise the comfortable environment and the attention to detail in shaping brows, with no common criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 44 reviews (100% five-star).
- Reviews on this page: 44 Google reviews (38 with written comments, 1 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 25, 2026.
- Service: Hair Salon serving Castle Pines, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saru Eyebrow Threading Beauty Salon: 99/100 on this factor. Category median: 88.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saru Eyebrow Threading Beauty Salon: 96/100 on this factor. Category median: 84.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saru Eyebrow Threading Beauty Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
- 5 stars44100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
- Praise86100%
- Complaints00%
Price
What customers reported paying
$24-59% vs typical hair salons
Middle half of what 23 customers paid ($5–$51) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results2327%
- Would recommend2327%
- Staff & attitude2124%
- Price & value78%
- Speed & response56%
- Honesty & trust45%
- Communication33%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She does an excellent job at trying to minimize the pain if you are sensitive to threading.”
“I am very happy with the results and would highly recommend this salon to anyone looking for a quality facial service.”
“Saru was professional, friendly, and made me feel comfortable throughout the service.”
“The quality that you get for the price is beyond worth it in every aspect.”
“First time getting my eyebrows threaded, she was quick about it but still made sure I was comfortable.”
“I honestly only trust her with my threading because she never disappoints.”
“Saru listened to my requests and this was one of the most pleasant threading experiences I have ever had.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Saru Eyebrow Threading Beauty Salon for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
JaydaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
First time getting my eyebrows threaded, she was quick about it but still made sure I was comfortable. I don’t think my eyebrows have ever looked this clean!! It literally looks like I shaped them with concealer! And it’s very affordable ❤️❤️❤️
Paid $1–20Eyebrow threading
EstherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
A hidden gem in Castle Rock! I am so grateful I came across Saru! I wanted to get my face threaded and eyebrows shaped up; and through a google search landed on her salon. I called her and she said of course, come on by! She was located in one of salon suites #21, I came in and was immediately warmly greeted while…
Paid $20–40Eyebrow threadingService not listed
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I went to this salon today and I’m extremely happy with my results! I’m usually picky about my eyebrows but she did an amazing job!
Paid $1–20Eyebrow threading
DimpleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Saru is amazing she did a great job with my eyebrows without making it too thin. Would definitely recommend
Paid $1–20Eyebrow threading
KrystalLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Saru has been threading and tinting my eyebrows for 5 years now! Her work is absolutely amazing, and on top of that she is very professional and friendly. I have referred her to friends and family. Highly recommend!
Paid $20–40Eyebrow threadingService not listed
PriyaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
So happy to have found Saru in Castle Rock! She did a great job with my eyebrows. Highly recommend.
Paid $20–40Eyebrow threading
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Eyebrow threading | 26 | $3–$23 |
| Waxing | 7 | — |
| Eyelash extensions | 4 | — |
| Body waxing | 3 | $41–$88 |
| Brazilian waxing | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 44 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Jayda PhomLocal Guide · 18 reviewsTotal number of Google reviews Jayda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time getting my eyebrows threaded, she was quick about it but still made sure I was comfortable. I don’t think my eyebrows have ever looked this clean!! It literally looks like I shaped them with concealer! And it’s very affordable ❤️❤️❤️
- Price: $1–20
- Services: Eyebrow threading
Response from the owner · a month ago
Thank you so much for your sweet review! ❤️ I’m so happy you loved your brows and felt comfortable during your first threading experience. It means so much to me! I truly appreciate your support and hope to see you again soon. 🥰
Lovedeep Kaur5 reviewsTotal number of Google reviews Lovedeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely amazing, I cant say enough good things! I have gotten so many things done - lashes, eyebrows, waxing, threading. Saru really works hard to make everyone feel comfortable and takes the times to listen. She does an excellent job at trying to minimize the pain if you are sensitive to threading. She is so accommodating, even with scheduling. I have recommended her to all my friends and family as well!
Response from the owner · 3 months ago
Thank you so much for your kind words and support! 😊 I truly appreciate you taking the time to share your experience. I’m so happy you enjoyed your service and I look forward to seeing you again soon! ❤️
Esther RemingtonLocal Guide · 13 reviewsTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA hidden gem in Castle Rock! I am so grateful I came across Saru! I wanted to get my face threaded and eyebrows shaped up; and through a google search landed on her salon. I called her and she said of course, come on by! She was located in one of salon suites #21, I came in and was immediately warmly greeted while she was finishing up another client. Saru listened to my requests and this was one of the most pleasant threading experiences I have ever had. She was quick, thorough and efficient. I was SO impressed! I am very picky about my eyebrows and she understood the assignment; not overpicked, just cleaned up. The quality that you get for the price is beyond worth it in every aspect. Feeling like a lucky duck!!
- Price: $20–40
- Services: Eyebrow threading, Service not listed
Response from the owner · 4 months ago
Thank you so much for your kind words and support! 😊 I’m so happy to hear that you had a great experience. It was a pleasure serving you, and I look forward to seeing you again soon. ❤️
Emily Marsh5 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI went to this salon today and I’m extremely happy with my results! I’m usually picky about my eyebrows but she did an amazing job!
- Price: $1–20
- Services: Eyebrow threading
Response from the owner · 4 months ago
Thank you so much for your kind words! 😊 I’m so happy to hear that you love your eyebrows. It means a lot, Thank you for trusting me, and I look forward to seeing you again soon. ❤️
Udaya Gurung4 reviewsTotal number of Google reviews Udaya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a facial at Saru Eyebrow Threading Beauty Salon, and it was an excellent experience. Saru was professional, friendly, and made me feel comfortable throughout the service. The facial was very relaxing, and my skin felt clean, refreshed, and glowing afterward. I am very happy with the results and would highly recommend this salon to anyone looking for a quality facial service. Thank you, Saru!
Response from the owner · 4 months ago
Thank you so much for your kind words and wonderful review! 😊 I’m so happy to hear that you enjoyed your facial and felt comfortable throughout your visit. It means a lot to know that your skin felt refreshed and glowing afterward. Thank you for trusting me with your skincare needs and for recommending my salon. I look forward to seeing you again soon! 💕
valeria sanchez11 reviewsTotal number of Google reviews valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy second time getting my lashes done!! Love them, thank you
- Services: Eyelash extensions
Response from the owner · 6 months ago
“Aww thank you! It means a lot to me. I’m so glad you’re happy with your results—see you next time!”
Dimple purohitLocal Guide · 14 reviewsTotal number of Google reviews Dimple has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSaru is amazing she did a great job with my eyebrows without making it too thin. Would definitely recommend
- Price: $1–20
- Services: Eyebrow threading
Response from the owner · 6 months ago
Thank you so much for good review ! I’m so happy you love your brows 🩷 It was a pleasure having you, and I can’t wait to see you again soon!
Juli Yeater6 reviewsTotal number of Google reviews Juli has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI can’t say enough positive things about Saru and her quality of work. She’s provided many services such as threading, brow tinting, waxing and facials. I am 100% satisfied every time!! She is in a cute space by herself at the Sola Salon in the CR outlet mall. If you are in need of these types of services, I highly recommend Saru. She is very sweet, is reasonable and does a wonderful job!! You won’t be disappointed. A+++
Response from the owner · 6 months ago
“Thank you so much, Juli! I truly appreciate your kind words and your continued support. It always makes me so happy to have you as my client. Looking forward to seeing you again soon! 💕”
Krystal HidalgoLocal Guide · 15 reviewsTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSaru has been threading and tinting my eyebrows for 5 years now! Her work is absolutely amazing, and on top of that she is very professional and friendly. I have referred her to friends and family. Highly recommend!
- Price: $20–40
- Services: Eyebrow threading, Service not listed
Response from the owner · 7 months ago
“Thank you so much for your kind words! It truly means a lot to me. I’m so happy you loved your experience—I always try my best to make everyone feel comfortable and leave feeling confident. Looking forward to seeing you again soon!”🩷
Business details
- Address: C48G+X7R, 5050 Factory Shops Blvd Unit 930 studio 21, Castle Rock, CO 80108
- Phone: (720) 742-1861
- Profile: Linktree
- Service area: Castle Pines, CO