Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical outlet & switch installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Electrical outlet & switch installation” · showing 20

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad was fantastic! Knowledgeable, friendly and very helpful! They're quick to respond go out of their way to do a thorough job in a timely manner. Would definitely recommend!

Paid $5,000+Not sureFan installationGround wire installationElectrical inspections
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This business is very professional, caring, friendly and listens. Hard to beat--They are on top of everything. From Andrew on the phone to Ben who came out to my home-- and was very thorough. Took care of my electrical problem instantly. I would definitely call on them again if I need more electrical work.

Paid $1–500Not sureElectrical inspectionsElectrical outlet & switch repairElectrical outlet & switch installation
DoritLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am a returning customer of Saturn Electric and have used them for both electrical wiring repairs and for installation of outdoor lights and outdoor electrical outlets. They provided excellent service, which was especially appreciated when an electrical circuit in my house failed and they came on a short notice.…

Paid $500–1,000Electrical wiring installationElectrical outlet & switch repairOutdoor lighting installation
peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were very impressed with professionalism of Saturn team. We would recommend them to others.

Paid $2,000+Reasonable priceGround wire installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ben gave us outstanding service. He is very knowledgeable and was extremely thorough.

Paid $1,000–1,200Great priceElectrical fuse changingElectrical outlet & switch relocationElectrical panel replacement or upgrading
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a great experience and service from. Brad and Ben. Brad gave me an appraisal on installing an outlet for a home generator, and found another issue with a switch I’d been wanting updated. We talked through the options, and he gave me a quote. The team scheduled me very quickly, and they were right on time.…

Paid $1,800–2,000Reasonable priceElectrical outlet & switch installation
SuzanneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn Electric is truly the best. Their employees are honest, helpful, trustworthy, and knowledgeable. I have used them several times at my home and at my dad's. Recently, Bob came to my home to switch out an outlet. He was very kind and explained what he was doing and why. The one thing that I especially like…

Paid $1–200Reasonable priceElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our experience was great, our electrician was professional, knowledgeable and friendly. He checked out our concerns, some possible safety concerns and made helpful recommendations. We were given a quote and there were no surprises.

Paid $400–600Reasonable priceElectrical outlet & switch repairElectrical outlet & switch installation
Rami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I scheduled service from Saturn Electric to help repair some light switches and add new ones as well. I had Brad who came on time and was able to work efficiently.

Electrical outlet & switch installation
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service

Fan installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and Bobby were professional and kind. As a single woman I get a little anxious having male service providers in my home, but they set me at ease. They were up front about pricing, quick with the diagnostics, able to explain the problem and the solution in terms a non-electrician could understand, and the work…

Electrical wiring repairElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and a great job! Will definitely call again!

Electrical wiring installationLight fixture installationElectrical outlet & switch installation
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Saturn for a few projects and issues now, and have been extremely satisfied with their service each time. Should the need arise, I will use their services again.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response and great service from the technician. I received 2 cards from the technician for friends that may need their assistance going forward! Great Job!!!

Electrical outlet & switch installation
Jerald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff at Saturn are very professional. They do the job right the first time. When I need electrical work done, they are the company I call.

Light fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out the same day we called, were very friendly and professional, did an awesome multi-faceted job, and completed it the same day.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service from start to finish is second to none. Great price and the quality of work Larry and Bobby did in our home was awesome. These guys went the extra mile and didn’t cut corners. Highly recommend!

Electrical fixture installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Lilly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding, professional, and efficient!

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Sachiko13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Denny came out and did great work updating my kitchen lighting. Great company and I will be recommending and using Saturn again.

Electrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Show more electrical outlet & switch installation reviews (32 more) →

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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