Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical outlet & switch relocation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$224–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch relocation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Electrical outlet & switch relocation”

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad was fantastic! Knowledgeable, friendly and very helpful! They're quick to respond go out of their way to do a thorough job in a timely manner. Would definitely recommend!

Paid $5,000+Not sureFan installationGround wire installationElectrical inspections
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben and Anthony were great to work with. On time, responsive, clear communication and answered questions, friendly, polite, and cleaned up after themselves. The job was done in less time than estimated. Highly recommend them and Saturn.

Paid $4,000–4,500Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel replacement or upgrading
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service and amazing communication. I’d recommend Saturn electric without any hesitation!

Reasonable priceElectrical outlet & switch relocation
Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ben gave us outstanding service. He is very knowledgeable and was extremely thorough.

Paid $1,000–1,200Great priceElectrical fuse changingElectrical outlet & switch relocationElectrical panel replacement or upgrading
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

very professional

Electrical outlet & switch relocation
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Repair man was on-time and very professional and polite. Condition very difficult to diagnose, but repairman was thorough and very knowledgeable. Solved the problem, even though the source was a considerable distance from our problem.

Reasonable priceGround wire installationElectrical wiring installationElectrical outlet & switch relocation
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Responsive. Perform jobs with care and explain options. Excellent clean up. Have used six times and will continue using.

Electrical wiring installationGeneral repairsLight fixture installation+ Responsiveness+ Professionalism+ Value
ChuckLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Saturn Electric two times. Both times Bobby was on time and completed all repairs quickly and very complete.

Electrical wiring repairElectrical outlet & switch relocation+ Professionalism+ Value
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best electricians! Saturn goes above and beyond. We won’t use anyone else!

Electrical inspectionsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work

Electrical parts assemblyElectrical wiring installationElectrical outlet & switch relocation+ Professionalism
Lilly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding, professional, and efficient!

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job installing my ceiling fans.

Electrical parts assemblyElectrical outlet & switch installationElectrical outlet & switch relocation
James14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Prompt service, highly skilled, consultative approach to recommendations. 4th time I have used Saturn, that continue to be my Electricians of choice.

RemodelingElectrical outlet & switch installationInstallation
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Saturn Electric several times and they always do an excellent job. It’s a great company to work with, from the receptionist/scheduler to the electrician - just a top-notch organization. The quality of the work can’t be beat. I will only use Saturn for all our electrical needs. We’ve had simple switches…

General repairsLight fixture installationOutdoor lighting installation+ Punctuality+ Quality+ Professionalism
Meg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everything from making the appointment to finishing our job quickly and professionally, Saturn Electric was one of the best and friendliest contractors we have worked with. Denny and Larry did a quality job helping us relocate and upgrade some outlets and were friendly and courteous as well. Will definitely call again for future work.

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company was great we had a lot of jobs that needed to be done in our home, we had other companies quote us and seemed so unsure and clueless. Mike came and was awesome arrived on time completed the jobs in 2 days, he was great with my kids and dog, very respectful cleaned his mess and we were so happy with how everything turned out.

General repairsLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Professionalism
PatriciaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Saturn Electric quickly responded to my online request for service and set up an appointment to review my needs. Since the work was part of a kitchen renovation, we set up a date for all the work to be done at once. The work was done quickly and professionally! Two thumbs up to Denny for his recommendations and…

Electrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Quality+ Professionalism
Gray9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used Saturn Electric twice now. We have been very pleased both times. My niece's new house was built in the early 1900's and was electrically a disaster. It took Denny from Saturn over 6 hours to straighten out the problems, replace bad wire, and put in the proper circuit breakers. The charge for that…

General repairsElectrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Quality+ Professionalism
Cora8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ground wire installationElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Ira5 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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