Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical panel repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$888
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Electrical panel repair” · showing 20

Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben provided exceptional service. He was prompt, professional, and courteous. He gave a clear explanation of the electrical services rendered, and answered all questions. I highly recommend his services!

Paid $500–1,000Reasonable priceGeneral alarm installationElectrical panel repairElectrical outlet & switch repair
NLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben Kruger was fantastic. With the company name being Saturn, I could say service was 'out of this world great!'. He located the electrical issue quickly and got our lights working in no time. Thank you Ben for also pointing out some areas in this old house that we can upgrade in the near future. We appreciated knowing this.

Paid $1–500Great priceElectrical inspectionsElectrical panel repair
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Originally called to have some electrical problems addressed and add a dedicated GFCI outlet for my PHEV. While here, had a safety check done and many original builder (1996) issues were identified and fixed as well. Brad was fantastic—friendly, efficient, and was excellent at explaining what we needed and why. Very happy with our experience.

Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical wiring installationElectrical panel repair
TomLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brad did a great job! He showed up on time, explained what and why he needed to do, and answered any questions I had. He completed a long list I had. Everything worked out very well. I’ve had Saturn out before and they’ve always provided the same outstanding customer service. Thanks Saturn!!!

Paid $1,600–1,800Reasonable priceGeneral alarm installationElectrical inspectionsElectrical panel repair
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ben was very nice young man very conscientious of his work. He was very thorough on trying to find what was causing the issue.

Paid $1,000–1,200Reasonable priceElectrical inspectionsElectrical panel repair
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Job was done successfully. I really like being told what went wrong and why rather than just being told the job was complete.. definately recommend Saturn Electric to others.

Electrical panel repair
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very happy with the service provided. We will definitely use them again and refer them to anyone else.

Electrical panel repair+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Larry and Cameron were at my home fixing several issues with the electrical. I couldn't be more satisfied with the job they did. I will be using Saturn for all my future electrical needs.

Electrical wiring installationElectrical wiring repairElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best electricians! Saturn goes above and beyond. We won’t use anyone else!

Electrical inspectionsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Saturn for a few projects and issues now, and have been extremely satisfied with their service each time. Should the need arise, I will use their services again.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Rosalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Larry was prompt and respectful. He knew what he was doing and explained everything before he did it. He also explained the charges and alternatives that we had. We were very pleased and would use Saturn Electric again.

Electrical panel repair
GinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recommend Saturn Electric to anyone! We had a great experience. We are so lucky to have found a company as great as them. It’s hard to find a good company that truly cares about their customers anymore.

General repairsLight fixture repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Electrician really knew what he had to do.

Electrical panel repair+ Professionalism
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job!

Electrical panel repair+ Quality
JohnLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Denny and the team from Saturn upgraded my electrical panel, provided a generator hookup, and fixed my AC electric line. The completed the work quickly and it looks great. Highly recommend Saturn electric!

Electrical panel repair+ Quality+ Professionalism
Xiaoling1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nice people and good service.

Electrical panel repair
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and friendly.

General repairsElectrical panel repair+ Responsiveness+ Punctuality+ Professionalism
Gray9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used Saturn Electric twice now. We have been very pleased both times. My niece's new house was built in the early 1900's and was electrically a disaster. It took Denny from Saturn over 6 hours to straighten out the problems, replace bad wire, and put in the proper circuit breakers. The charge for that…

General repairsElectrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Quality+ Professionalism
John2 months ago★★★★★

Rating only, no written review.

Paid $1–500Reasonable priceElectrical panel repair

Show more electrical panel repair reviews (5 more) →

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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