Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Electrical panel replacement or upgrading” · showing 20

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad was fantastic! Knowledgeable, friendly and very helpful! They're quick to respond go out of their way to do a thorough job in a timely manner. Would definitely recommend!

Paid $5,000+Not sureFan installationGround wire installationElectrical inspections
SJS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Saturn Electric really does go above and beyond. From our initial conversation with Andrew about what we were hoping to accomplish, to Rick coming out to walk through everything and put together an estimate, to Rick and Tony completing the work, every interaction was exceptional. We had a fairly substantial two day…

Paid $5,000+Great priceElectrical panel replacement or upgradingElectric car charger installation
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben and Anthony were great to work with. On time, responsive, clear communication and answered questions, friendly, polite, and cleaned up after themselves. The job was done in less time than estimated. Highly recommend them and Saturn.

Paid $4,000–4,500Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel replacement or upgrading
MonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The circumstances under which I contacted this company were unique and too involved to go into here. I will only say that if you're looking for a company that is not only well-qualified to do the job with many, many years of experience, knowledge of codes & experienced dealing with inspectors, but is also…

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were very impressed with professionalism of Saturn team. We would recommend them to others.

Paid $2,000+Reasonable priceGround wire installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ben gave us outstanding service. He is very knowledgeable and was extremely thorough.

Paid $1,000–1,200Great priceElectrical fuse changingElectrical outlet & switch relocationElectrical panel replacement or upgrading
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
Andrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent workmanship and communication! Helped me explore possible solutions for my backup generator transfer switch needs. The transfer switch panel was then installed in a highly professional and clean manner with very little interruption to my electrical service.

Paid $400–600Great priceElectrical panel replacement or upgrading
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We needed some outlets added, some outlets checked, and also had them install an outdoor outlet and a transfer switch for a generator. They were prompt in responding to our request, and the service was scheduled accordingly. The technician arrived at the scheduled time and completed the necessary work. They were…

Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The job was done efficiently and professionally. I would recommend them to others

Electrical panel replacement or upgrading
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best electricians! Saturn goes above and beyond. We won’t use anyone else!

Electrical inspectionsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out the same day we called, were very friendly and professional, did an awesome multi-faceted job, and completed it the same day.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They showed up when they said they would, completed the work as quickly as they said they would, were polite and answered every question. Work passed township electrical inspection with no problems, inspector complemented their workmanship. 100% positive experience in Oakland Twp.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Repairman was great, sorry I forgot his name. On time, professional, let me know options/pricing upfront. Clean, fast but not rushed, personable-he was everything. Highly recommend!

Light fixture repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had Denny from Saturn Electric install recessed lights and a ceiling fan in our living room, LED lights in our basement, and replace and upgrade our electrical panel. I chose them because I always see their vans driving around and they are local. I couldn't be happier with the work and will definitely be calling…

Electrical panel replacement or upgrading
Steven14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update: I have now used Saturn a second time. The staff and electrician were just as good the second time around . On the second visit, I had Saturn install a Generator Interlock and an external generator hookup on the side of my house. The work was top notch and I do not have any complaints. Original Review:…

Light fixture installationElectrical panel replacement or upgrading+ Quality+ Professionalism+ Value
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairsElectrical panel replacement or upgrading+ Quality+ Professionalism
DanielLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Light fixture installationElectrical outlet & switch repairElectrical panel replacement or upgrading+ Professionalism
Deb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

InstallationElectrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

General repairsElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism

Show more electrical panel replacement or upgrading reviews (2 more) →

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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