Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical wiring installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$410–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Electrical wiring installation”

Nicholas2 days ago★★★★★

Made a call and gave the scope of work, sounded easy, high reviews, arrived on time, nice , friendly, did exactly as hoped, great results. Had security cameras installed and hardwired; looks great.

Paid $1,000–1,500Electrical wiring installationOutdoor lighting installation
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben and Anthony were great to work with. On time, responsive, clear communication and answered questions, friendly, polite, and cleaned up after themselves. The job was done in less time than estimated. Highly recommend them and Saturn.

Paid $4,000–4,500Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel replacement or upgrading
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Originally called to have some electrical problems addressed and add a dedicated GFCI outlet for my PHEV. While here, had a safety check done and many original builder (1996) issues were identified and fixed as well. Brad was fantastic—friendly, efficient, and was excellent at explaining what we needed and why. Very happy with our experience.

Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical wiring installationElectrical panel repair
marybeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work, customer service

Reasonable priceElectrical wiring installationLight fixture installation
DoritLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am a returning customer of Saturn Electric and have used them for both electrical wiring repairs and for installation of outdoor lights and outdoor electrical outlets. They provided excellent service, which was especially appreciated when an electrical circuit in my house failed and they came on a short notice.…

Paid $500–1,000Electrical wiring installationElectrical outlet & switch repairOutdoor lighting installation
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Repair man was on-time and very professional and polite. Condition very difficult to diagnose, but repairman was thorough and very knowledgeable. Solved the problem, even though the source was a considerable distance from our problem.

Reasonable priceGround wire installationElectrical wiring installationElectrical outlet & switch relocation
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We needed some outlets added, some outlets checked, and also had them install an outdoor outlet and a transfer switch for a generator. They were prompt in responding to our request, and the service was scheduled accordingly. The technician arrived at the scheduled time and completed the necessary work. They were…

Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Responsive. Perform jobs with care and explain options. Excellent clean up. Have used six times and will continue using.

Electrical wiring installationGeneral repairsLight fixture installation+ Responsiveness+ Professionalism+ Value
BenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Larry and Cameron were at my home fixing several issues with the electrical. I couldn't be more satisfied with the job they did. I will be using Saturn for all my future electrical needs.

Electrical wiring installationElectrical wiring repairElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a semi-emergency and they worked me in early. Bobbie is not just a great electrician, he is a good guy to work with.

Electrical wiring installationLight fixture installation+ Punctuality+ Quality+ Professionalism
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were expecting a huge job with a huge bill. The team of two handled the bad wiring in the wall and replaced a broken light with no difficulty and no large bill. Thank you Saturn! You are now our #1 "go to" guys for all of our electrical needs. Rick and Betty

Electrical wiring installationElectrical wiring repairLight fixture installation+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and a great job! Will definitely call again!

Electrical wiring installationLight fixture installationElectrical outlet & switch installation
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Saturn for a few projects and issues now, and have been extremely satisfied with their service each time. Should the need arise, I will use their services again.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, polite, clean. 5/5. I would recommend them to anyone :-)

Electrical wiring installationLight fixture installation+ Responsiveness+ Punctuality+ Professionalism
Toby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Wonderful experience! Will definitely hire them for any future electrical issues.

Electrical wiring installation+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out the same day we called, were very friendly and professional, did an awesome multi-faceted job, and completed it the same day.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an amazing experience with Saturn! Explained the process, gave lots of details of what was done and issues that exist. Will absolutely be returning.

Electrical wiring installationElectrical wiring repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work

Electrical parts assemblyElectrical wiring installationElectrical outlet & switch relocation+ Professionalism
Jim14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolute professional service, will always choose this company to complete any electrical need I have

Electrical wiring installation+ Punctuality+ Quality+ Professionalism
Bruce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron and his crew did great work! John was fantastic and professional on site

Electrical fixture installationElectrical wiring installationGround wire installation+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service from start to finish is second to none. Great price and the quality of work Larry and Bobby did in our home was awesome. These guys went the extra mile and didn’t cut corners. Highly recommend!

Electrical fixture installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, respectful, and knowledgeable, got straight to work and completed in a timely manner, couldn't be happier, would definitely recommend to friends and family

General constructionElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service! I highly recommend this company. Denny and another crew member were very professional and friendly and they were able to quickly install 6 new recessed lights in my living room. The lights look amazing, I would definitely use them again in the future!

Electrical fixture installationElectrical wiring installationLight fixture installation+ Quality+ Professionalism+ Value
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical wiring installation+ Responsiveness+ Punctuality+ Quality
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Vicky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Electrical wiring installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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