Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for electrical wiring repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$591
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Electrical wiring repair”

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad was fantastic! Knowledgeable, friendly and very helpful! They're quick to respond go out of their way to do a thorough job in a timely manner. Would definitely recommend!

Paid $5,000+Not sureFan installationGround wire installationElectrical inspections
DanaLocal Guide · 147 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just had Ben from Saturn Electric out to resolve an issue with an attic fan. He was able to quickly diagnose the problem and help me discover a course of action for its ultimate repair. While here he resolved several other long standing problems with our home that could could have posed a safety or fire risk. What I…

Paid $500–1,000Reasonable priceElectrical outlet & switch repairElectrical wiring repair
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Originally called to have some electrical problems addressed and add a dedicated GFCI outlet for my PHEV. While here, had a safety check done and many original builder (1996) issues were identified and fixed as well. Brad was fantastic—friendly, efficient, and was excellent at explaining what we needed and why. Very happy with our experience.

Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical wiring installationElectrical panel repair
DoritLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am a returning customer of Saturn Electric and have used them for both electrical wiring repairs and for installation of outdoor lights and outdoor electrical outlets. They provided excellent service, which was especially appreciated when an electrical circuit in my house failed and they came on a short notice.…

Paid $500–1,000Electrical wiring installationElectrical outlet & switch repairOutdoor lighting installation
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and Bobby were professional and kind. As a single woman I get a little anxious having male service providers in my home, but they set me at ease. They were up front about pricing, quick with the diagnostics, able to explain the problem and the solution in terms a non-electrician could understand, and the work…

Electrical wiring repairElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Larry and Cameron were at my home fixing several issues with the electrical. I couldn't be more satisfied with the job they did. I will be using Saturn for all my future electrical needs.

Electrical wiring installationElectrical wiring repairElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Saturn Electric two times. Both times Bobby was on time and completed all repairs quickly and very complete.

Electrical wiring repairElectrical outlet & switch relocation+ Professionalism+ Value
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were expecting a huge job with a huge bill. The team of two handled the bad wiring in the wall and replaced a broken light with no difficulty and no large bill. Thank you Saturn! You are now our #1 "go to" guys for all of our electrical needs. Rick and Betty

Electrical wiring installationElectrical wiring repairLight fixture installation+ Responsiveness+ Punctuality+ Quality
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Saturn for a few projects and issues now, and have been extremely satisfied with their service each time. Should the need arise, I will use their services again.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out the same day we called, were very friendly and professional, did an awesome multi-faceted job, and completed it the same day.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an amazing experience with Saturn! Explained the process, gave lots of details of what was done and issues that exist. Will absolutely be returning.

Electrical wiring installationElectrical wiring repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
Steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic experience. I contacted Saturn to help diagnose and repair several dead outlets in my parents house. Parents are in their 70’s and 80’s and Saturn’s tech was very patient explaining everything to them.

Electrical wiring repair+ Punctuality+ Professionalism
MasonLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and educated company. My technician was great and went above and beyond

Electrical wiring repair+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication! I completed a contact-me form on their website on a Saturday evening and received a text on Sunday morning confirming someone would contact me on Monday morning. Communication was great, the technician was knowledgeable. Would do business with them again.

Electrical wiring repair+ Responsiveness+ Punctuality+ Professionalism
Sachiko13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Denny came out and did great work updating my kitchen lighting. Great company and I will be recommending and using Saturn again.

Electrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a unique situation.. I am going off the grid and have a fresh water reserve tank that needs a pump to transfer the water. After days of attempting to get the pump running I contacted Saturn to see if they would be willing to help. Ron personally took on the job and methodically and calmly completed the…

Electrical wiring repairGeneral repairsGround wire installation+ Responsiveness+ Punctuality+ Quality
JimEdited 2 weeks ago★★★★★

Rating only, no written review.

Electrical wiring repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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