Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Fan installation”

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad was fantastic! Knowledgeable, friendly and very helpful! They're quick to respond go out of their way to do a thorough job in a timely manner. Would definitely recommend!

Paid $5,000+Not sureFan installationGround wire installationElectrical inspections
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ben arrived on time. He explained in detail what he would do. He was very efficient, professional & thorough! He installed two ceiling fans & installed electrical wiring box in both ceilings where there were no previous fixtures. He left everything immaculately clean. I would highly recommend him for your electrical work.

Paid $1,500–2,000Reasonable priceFan installation
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I see many recommendations for Saturn Electrical on social media. Tried them out and they did not disappoint. Ben installed a “smart” ventilation fan in our master bath. He was right on time, professional, friendly, and neat. Job well done! Will utilize Saturn in the future.

Fan installation
jodie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What a great experience. Brad was nice, magnificent, punctual, and a good communicator. He made sure I understood the complexities of the job to get the results I wanted. The electrical work was a challenge and Brad is a highly skilled creative electrician with the highest work ethic and integrity. He protected my…

Paid $1,200–1,400Reasonable priceFan installation
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used Saturn for years and they never dissapoint!

Reasonable priceFan installation
SharronLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Saturn Electric is easy to work with; I am a repeat customer because they do good work at a reasonable rate. I regularly refer them to friends and family because of the quality of their workmanship.

Fan installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service

Fan installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
ToolaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service Technicians were extremely professional, clean, efficient and very polite. Professionalism just out of the roof! My job was relatively easy, nonetheless, they walked me through the steps they were going to take and even offered to move furniture back to its proper location. AWESOME!

Fan installation
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best electricians! Saturn goes above and beyond. We won’t use anyone else!

Electrical inspectionsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
GayleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Saturn Electric various times and have always received great service from the electrician named Larry! We are glad we found them and definitely recommend.

General repairsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I called in with a bulb broken off in the socket. In consideration of COVID concerns, they provided expert, thorough, compassionate guidance over the phone. I SO appreciate the professionalism and kindness and will not hesitate to hire them for any electrical need in the future! Denny was awesome!! Excellent…

General repairsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Russell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt response (after dozens of no-callbacks from others), accurate estimate, quality workmanship and attention to detail. Recommend and will use again.

Fan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Organized, responsive, great work! Denny is a rockstar!!!

RemodelingFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Phil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Denny was great. Friendly and knowledgable. I will definitely use Saturn Electric again

Fan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
AELocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had Larry come out twice for 2 separate things. Did a wonderful job! So happy I finally found a reliable company. Highly recommend.

Fan installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I couldn’t be happier with my experience. Denny and Larry installed a large fan and light fixture on a vaulted ceiling. They were prompt, courteous, and the work was done with great care and attention to detail.

Fan installationLight fixture installationInstallation+ Punctuality+ Quality+ Professionalism
MaureenLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an awesome experience with Saturn Electric. It was expensive but that is because it took 2 electricians because my ceilings are so high. The thing that will stick with me about this company is that they really cared... specifically the person That made my appointment because she knew I wanted to get in…

Fan installation+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceFan installation
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Fan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
KathleenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Fan installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Fan installation+ Responsiveness+ Punctuality+ Professionalism
MichelleLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fan installationLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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