Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 82

All 41 Google reviews tagged “General repairs” · showing 20

TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Responsive. Perform jobs with care and explain options. Excellent clean up. Have used six times and will continue using.

Electrical wiring installationGeneral repairsLight fixture installation+ Responsiveness+ Professionalism+ Value
GinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recommend Saturn Electric to anyone! We had a great experience. We are so lucky to have found a company as great as them. It’s hard to find a good company that truly cares about their customers anymore.

General repairsLight fixture repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out the same day we called, were very friendly and professional, did an awesome multi-faceted job, and completed it the same day.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
sandhya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a very good experience with Saturn Electric. Larry was very polite, patient and efficient. Gave an honest input for the tasks requested. This is my 2nd time working with them. Will recommend!

General repairsOutdoor lighting installationFan repair+ Responsiveness+ Punctuality+ Quality
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and affordable. Would definitely recommend this company!

General repairsElectrical outlet & switch repair
GayleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Saturn Electric various times and have always received great service from the electrician named Larry! We are glad we found them and definitely recommend.

General repairsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a unique situation.. I am going off the grid and have a fresh water reserve tank that needs a pump to transfer the water. After days of attempting to get the pump running I contacted Saturn to see if they would be willing to help. Ron personally took on the job and methodically and calmly completed the…

Electrical wiring repairGeneral repairsGround wire installation+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is terrific. I've spoken to the owner and worked with two of their electricians who each had 30 years experience. A good group like this is hard to find.

General repairsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I called in with a bulb broken off in the socket. In consideration of COVID concerns, they provided expert, thorough, compassionate guidance over the phone. I SO appreciate the professionalism and kindness and will not hesitate to hire them for any electrical need in the future! Denny was awesome!! Excellent…

General repairsFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and friendly.

General repairsElectrical panel repair+ Responsiveness+ Punctuality+ Professionalism
Mollie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love Saturn Electric! They are fast, professional and, knowledgeable! Denny is the best!

General repairs+ Responsiveness+ Professionalism
DougLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I consider myself to be fairly handy and competent when it comes to electrical work,but I had an electrical problem that had been plaguing me for months. I had half a circuit that wasn't working. I knew I had an open neutral somewhere in the circuit, but I couldn't find it. I called Saturn Electric, and not only did…

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the person who answered the phone, scheduled the appointment, to the electrician that did the work, they were professional and efficient, and reasonably priced. Thank you Saturn Electric

General repairsInstallation+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Denny was the electrician that came out. He was professional and able to resolve my problem quickly.

General repairs+ Quality+ Professionalism
JohnLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Company came out and replaced the line from the meter to electric line coming to the house from the pole. Very satisfied with the work and only took 2 hours to do the job.

General repairs+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks Denny!

General repairsElectrical outlet & switch installationLight fixture repair+ Responsiveness+ Punctuality+ Professionalism
Mollie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Denny, our electrician was wonderful! Efficient, professional and very nice. I had contacted 4 other electricians, made appointments and, they were ALL no shows. Saturn came the next day. Problem fixed, reasonable price. I will use them for all electric work and, will recommend to others.

General repairs+ Responsiveness+ Professionalism
TimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responsive, and able to come the same day that I called. They did the job quickly and the electrician had a GREAT attitude and demeaner. As a side note, two other electricians that were recommended to me by friends made appointments and then never showed up.

General repairs+ Responsiveness+ Punctuality+ Quality
Priscila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Denny was awesome. Very professional, friendly and did exactly what we need! I really recommend him!

General repairs+ Professionalism
SamirLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Saturn Electric has been to our home on multiple occasions to fix or repair things. Denny is awesome, he's always friendly and does a great job. I would recommend Saturn Electric to anyone looking to have electrical work or repairs done at their home.

General repairsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Show more general repairs reviews (21 more) →

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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