Experts Reviews · Company report
Saturn Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Saturn Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 421 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saturn Electric is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saturn Electric is better than 78% of electricians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saturn Electric is better than 85% of electricians.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saturn Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saturn Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saturn Electric is better than 67% of electricians.B
67

Reviews for your job

Customers hired Saturn Electric for 8 kinds of job.

Saturn Electric for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 90

All 21 Google reviews tagged “Installation”

Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Saturn is the best electrical service company in the area. We've called on them to address our electric needs for over 30 years. Recently they replaced all our electrical lights in our home. A big thanks to Brad Shaeffer for coordinating this work.

Paid $2,000+Reasonable priceRemodelingInstallationFan repair
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Responsive. Perform jobs with care and explain options. Excellent clean up. Have used six times and will continue using.

Electrical wiring installationGeneral repairsLight fixture installation+ Responsiveness+ Professionalism+ Value
BenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Larry and Cameron were at my home fixing several issues with the electrical. I couldn't be more satisfied with the job they did. I will be using Saturn for all my future electrical needs.

Electrical wiring installationElectrical wiring repairElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service from start to finish is second to none. Great price and the quality of work Larry and Bobby did in our home was awesome. These guys went the extra mile and didn’t cut corners. Highly recommend!

Electrical fixture installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Marsha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had used Saturn Electric previously. So when we had to replace our electric car charger and had other electrical repairs, we called them and we were not disappointed. The electrician, Dennis, arrived on time, cleaned up after himself and did a wonderful job and we felt the price, for the work, was fair.

Electric car charger installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
RobLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a generator transfer switch installed on my panel by Saturn Electric. I was very pleased by the communication before and during the install. They showed up on time, got the job done well on time. I would definitely use Saturn Electric again. Great work!

Installation+ Responsiveness+ Punctuality+ Quality
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Organized, responsive, great work! Denny is a rockstar!!!

RemodelingFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the person who answered the phone, scheduled the appointment, to the electrician that did the work, they were professional and efficient, and reasonably priced. Thank you Saturn Electric

General repairsInstallation+ Responsiveness+ Punctuality+ Quality
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work, great staff! Larry and Denny were very knowledgeable, friendly, and dedicated to doing their work the right way. I would definitely recommend Saturn for your electrical needs!

Ground wire installationInstallation+ Responsiveness+ Quality+ Professionalism
James14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Prompt service, highly skilled, consultative approach to recommendations. 4th time I have used Saturn, that continue to be my Electricians of choice.

RemodelingElectrical outlet & switch installationInstallation
Timothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome experience working with Saturn Electric. Will be using them for all electrical needs in the future.

Electrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I couldn’t be happier with my experience. Denny and Larry installed a large fan and light fixture on a vaulted ceiling. They were prompt, courteous, and the work was done with great care and attention to detail.

Fan installationLight fixture installationInstallation+ Punctuality+ Quality+ Professionalism
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Saturn Electric several times and they always do an excellent job. It’s a great company to work with, from the receptionist/scheduler to the electrician - just a top-notch organization. The quality of the work can’t be beat. I will only use Saturn for all our electrical needs. We’ve had simple switches…

General repairsLight fixture installationOutdoor lighting installation+ Punctuality+ Quality+ Professionalism
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

excellent staff, excellent design, excellent fit and finish. highly recommend to do the job right.

Installation+ Quality+ Professionalism
EddieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Denny did a phenomenal job adding power and outlets below our sink and to the island in our kitchen. He was extremely personable and professional and we are very happy with the work done!

Electrical outlet & switch installationInstallationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
JillianLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience with Saturn Electric, truly can't say enough good things!. Denny & Larry were on time, professional, patient and personable. Installed two. We will definitely use them again!!

Light fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Krista12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I called Saturn Electric after another company was unable to fix my problem (a whole wall of outlets was dead in both sides). Denny, the electrician from Saturn Electric, found and solved the problem quickly. He was courteous, professional, friendly and respectful. We also received a quote from Denny to have…

General repairsInstallation+ Punctuality+ Quality+ Professionalism
KathleenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Fan installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Installation+ Quality+ Professionalism+ Value
Deb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

InstallationElectrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Vinko4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Light fixture installationInstallation+ Responsiveness+ Punctuality+ Quality

Price

$738+55% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

Jobs customers hired them for

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