iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 72 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.8★★★★★335 Google reviews · 24 photos
95%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the punctuality, thorough cleanup, and knowledgeable communication provided by arborists and crews during tree trimming, removal, and treatment services. However, recurring complaints highlight issues with scheduling delays, unresponsive follow-ups, and unexpected charges from automatic renewal policies. One reviewer also cited a specific instance of property damage during a trimming job.
Google rating: 4.8 out of 5 from 335 reviews (95% five-star).
Reviews on this page: 335 Google reviews (288 with written comments, 9 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Tree Service serving Carteret, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SavATree - Tree Service & Lawn Care: 80/100 on this factor. Category median: 93.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SavATree - Tree Service & Lawn Care: 70/100 on this factor. Category median: 93.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SavATree - Tree Service & Lawn Care: 86/100 on this factor. Category median: 98.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SavATree - Tree Service & Lawn Care: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SavATree - Tree Service & Lawn Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SavATree - Tree Service & Lawn Care: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
335 Google reviews we collected
4.8of 5
5 stars31795%
4 stars51%
3 stars10%
2 stars21%
1 star103%
Praise vs complaints
Phrases our text analysis found in 288 written reviews
97%praise
Praise52097%
Complaints163%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1019%
Reasonable3770%
Overpriced12%
Not sure59%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15829%
Speed & response10119%
Quality & results9818%
Would recommend7714%
Price & value387%
Communication336%
Honesty & trust316%
What customers talk about
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ryan our arborist was so helpful, professional and informative during our consultation.”
“With Nor'easter approaching I called Greg who immediately came over to confirm my worst suspicions.”
“We had a great experience with Savatree tree removal and stump grinding service.”
“Terrible Company, they have policies in place that are quite ridiculous !”
“We really appreciate their professionalism and hard work and would definitely recommend them!”
“Avoid this company.”
“It’s affordable and they call you back and make sure you’re satisfied.”
“…is recommendations in an accessible way, and while tree services are pricey, I always feel like we're on the same page in terms of the needs we're pri…”
“He explained the condition of the trees and he is certainly an excellent arborist.”
“All ways honesty and a great experience with Ryan your representative.”
People customers mention
Phelps20 reviews
Jody19 reviews
Stacie19 reviews
Huxter17 reviews
Case14 reviews
Ryan12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SavATree - Tree Service & Lawn Care for 8 kinds of job. Pick one to see what they paid and said.
JulieLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
From start to finish our experience was first rate! Ryan our arborist was so helpful, professional and informative during our consultation. We had Two very large overgrown black walnut trees trimmed and shaped up. The team came and did a very good job and cleaned up afterwards and left our property in very good…
Reasonable priceTree trimming & pruning
Matt10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Great work use SavATree services frequently.
Clean and professional Ryan Case is always very helpful
Service not listed
WhelanLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Knowledgeable, professional and friendly folks all throughout the organization. Would definitely recommend.
Reasonable priceTree trimming & pruningService not listed
Caroline3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Crisis averted! On Wednesday I noticed a suspicious crack in a 120 year old oak behind my garage. With Nor'easter approaching I called Greg who immediately came over to confirm my worst suspicions. The tree had to come down. The complicated emergency work would have easily set me back $10,000, but since the branches…
John2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Review of the two large maple trees we have on our property
Recommendation to have both tree treated with ferritization
The process took place this past Monday.
Reasonable price
LillianLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We had a great experience with Savatree tree removal and stump grinding service. The workers arrived right around the time they said they would and got the job done quickly and efficiently. They removed the dead tree, ground the stump, and did a great job cleaning up all the branches and debris afterward. Everything…
From start to finish our experience was first rate! Ryan our arborist was so helpful, professional and informative during our consultation. We had Two very large overgrown black walnut trees trimmed and shaped up. The team came and did a very good job and cleaned up afterwards and left our property in very good condition. Pleased with our experience and would use SavaTree again. Thank you.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 2 days ago
We appreciate your kind words! Julie We’re delighted Ryan and the team provided a professional experience, expertly shaped your black walnut trees, and left your property in excellent condition. - Nicole
Matt Horner10 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Knowledgeable, professional and friendly folks all throughout the organization. Would definitely recommend.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Service not listed
Response from the owner · 3 weeks ago
We're delighted to hear that our knowledgeable, professional, and friendly team made such a positive impression. Thank you for recommending SavATree! - Nicole
Caroline Kane Levy3 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Crisis averted! On Wednesday I noticed a suspicious crack in a 120 year old oak behind my garage. With Nor'easter approaching I called Greg who immediately came over to confirm my worst suspicions. The tree had to come down. The complicated emergency work would have easily set me back $10,000, but since the branches were over the power lines, Greg called his guy at PSEG and they jumped in and were able to take care of it immediately. Thank you Thank you for helping us out! My garage and my neighbors' garages were saved. Greg at Savatree is quick, honest and helpful.
Response from the owner · 3 weeks ago
Thank you for sharing! We’re excited to hear Greg’s quick, honest, and helpful response helped protect your garage and your neighbors’ homes during the storm. - Nicole
John Brennan2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review of the two large maple trees we have on our property
Recommendation to have both tree treated with ferritization
The process took place this past Monday.
Price assessment: Reasonable price
Response from the owner · Edited 3 weeks ago
We're glad to hear about the treatment of your two large maple trees with fertilization. Thank you for sharing your experience with us. - Nicole
Lillian RALocal Guide · 16 reviewsiTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
We had a great experience with Savatree tree removal and stump grinding service. The workers arrived right around the time they said they would and got the job done quickly and efficiently. They removed the dead tree, ground the stump, and did a great job cleaning up all the branches and debris afterward. Everything was left neat and clean. We really appreciate their professionalism and hard work and would definitely recommend them!
Price assessment: Great price
Services: Tree stump grinding
Response from the owner · a month ago
Thank you for your wonderful feedback! We're pleased to hear about your great experience with SavATree. - Nicole
Jerrold JacobsonLocal Guide · 15 reviewsiTotal number of Google reviews Jerrold has written across all businesses on Google Maps, not just this one.
SAV-A-Tree is very professional in their work and also provide excellent customer service. They have a dedication to long term improvement which has become rare to find in recent times. Their team is very responsive, informed and timely. Thank you! Jerrold Jacobson
Response from the owner · Edited a month ago
Thank you for sharing your positive experience with SavATree Mr Jacobson. We look forward to servicing you again in the future! - Nicole
JANICE WOJTKUNSKI9 reviewsiTotal number of Google reviews JANICE has written across all businesses on Google Maps, not just this one.
2nd time I used them this year. Very happy with the pruning
& clean up that Juan & his crew did. Evan the arborist is very knowledable abt my trees & help me decide to try & save 2 trees. Reasonable price for excellent advice!
Price assessment: Reasonable price
Services: Cabling & bracing, Tree trimming & pruning
Response from the owner · 8 months ago
Thank you Ms. Wojtkunski for the positive feedback on the pruning job! We look forward to service you again in the future - Nicole
Jon AndersonLocal Guide · 92 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
We’re delighted you appreciated our knowledgeable professionals and great service, Jon! - Nicole
stephanie O'connorLocal Guide · 34 reviewsiTotal number of Google reviews stephanie has written across all businesses on Google Maps, not just this one.
