Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Scenthound Lake Zurich logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%87+12.3Replies to reviews 7%100+7.1Momentum penalty54−4.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Scenthound Lake Zurich

Palatine, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 104 mobile dog groomers · 4.8★ from 394 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scenthound Lake Zurich is better than 75% of mobile dog groomers.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scenthound Lake Zurich is better than 62% of mobile dog groomers.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scenthound Lake Zurich is better than —% of mobile dog groomers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scenthound Lake Zurich is better than 87% of mobile dog groomers.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scenthound Lake Zurich is better than 54% of mobile dog groomers.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scenthound Lake Zurich is better than 100% of mobile dog groomers.A
100

Reviews for your job

Customers hired Scenthound Lake Zurich for 8 kinds of job.

Scenthound Lake Zurich for dog anal gland expression

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog anal gland expression”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Dog anal gland expression”

JomariLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bella loves going to Scenthound. She loves Juliana the most. Juliana takes such great care of her and is so gentle. Bella always comes out like a show dog every weekend. Thank you for taking such great care of her doggy hygiene, Scenthound! 🐾💕🌟

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
corina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

the best ever!

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team made my princess look like a queen.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
MooljiLocal Guide · 164 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great work, great people, great price.

Great priceDog ear cleaningDog anal gland expressionDog grooming
JaneaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently joined Scenthound and signed up for the membership. We’ve been enjoying the service so far. They do a really good job in a very reasonable time frame and I love how they do the SCENT checks and provide feedback on how to help our dog at home. The staff is very nice, friendly, and helpful. We've been loving the experience so far!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
BridgetLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So great! Friendly, fast, easy to book appointments. My dog's so fluffy and clean when we leave. Perfect place for pups whose coats don't need a ton of grooming. We're able to get the "basics" done at a reasonable price.

Great priceDog ear cleaningDog anal gland expressionDog grooming
joseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly staff , will highly recommend this place to everyone

Great priceDog ear cleaningDog anal gland expressionDog grooming
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

MJ does a very good job of handling stress when it gets busy over there-I watched her with other customers, while waiting for my pup to come out-great customer service! She’s always smiling & happy, while multitasking with everyone who comes in, or calls on the phone- Thanks, MJ! 😊

Reasonable priceDog ear cleaningDog anal gland expression
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just love Scenthound. They keep our two dogs on schedule for monthly baths, nail hygiene, ear cleaning, glands and teeth. It keeps them in good health with no matting and knots.

Great priceDog ear cleaningDog anal gland expression
Allie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly staff, great nail trimming, amazing cuts! We trust them with our 2 dogs and will continue to back.

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry
Marc14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The receptionist was very helpful. Our golden retriever’s groom was ok and considering the price was acceptable. We will be back!

Great priceDog ear cleaningDog anal gland expressionDog full service grooming
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★

Rating only, no written review.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Daisy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 46%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dog bathing and blow dry38—
Dog grooming34—
Dog ear cleaning33—
Dog nail trimming25—
Dog teeth brushing23—
Dog full service grooming14—
Dog anal gland expression13—
Dog grooming and styling3—

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