Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Scenthound Lake Zurich logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%87+12.3Replies to reviews 7%100+7.1Momentum penalty54−4.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Scenthound Lake Zurich

Palatine, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 104 mobile dog groomers · 4.8★ from 394 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scenthound Lake Zurich is better than 75% of mobile dog groomers.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scenthound Lake Zurich is better than 62% of mobile dog groomers.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scenthound Lake Zurich is better than —% of mobile dog groomers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scenthound Lake Zurich is better than 87% of mobile dog groomers.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scenthound Lake Zurich is better than 54% of mobile dog groomers.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scenthound Lake Zurich is better than 100% of mobile dog groomers.A
100

Reviews for your job

Customers hired Scenthound Lake Zurich for 8 kinds of job.

Scenthound Lake Zurich for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 14 Google reviews tagged “Dog full service grooming”

Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly highly recommend! Excellent care and follow-up! I know our dogs are well cared for because they don’t get scared when we take them back. I love the follow up emails, it really is a useful health check-up! Abby is fantastic! She manages the shop well!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
JaneaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently joined Scenthound and signed up for the membership. We’ve been enjoying the service so far. They do a really good job in a very reasonable time frame and I love how they do the SCENT checks and provide feedback on how to help our dog at home. The staff is very nice, friendly, and helpful. We've been loving the experience so far!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
joseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly staff , will highly recommend this place to everyone

Great priceDog ear cleaningDog anal gland expressionDog grooming
ShelbyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were professional and knew how to handle the dogs. Both of our plush coated shepherds are clean, smell great and are not shedding for the moment! Lol

Customer photo from Shelby's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Marc14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The receptionist was very helpful. Our golden retriever’s groom was ok and considering the price was acceptable. We will be back!

Great priceDog ear cleaningDog anal gland expressionDog full service grooming
NanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I got an offer thru Facebook and tbh I felt I was scammed and it was mis advertising . The offer was $35! Turns out that’s for a bath only with nothing else! I ended up paying almost $75 because I booked already and drove there. Regarding the service itself; it wasn’t good at all. My shitzu wasn’t well trimmed and I…

OverpricedDog full service grooming
Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I was very pleased with the service for my puppy. The only negative is the lobby had a very strong odor on the day I went. Maybe an air freshener or diffuser would help.

Reasonable priceDog full service grooming
Abraham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceDog full service grooming
Tracy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Priscilla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Neta5 months ago★★★★★

Rating only, no written review.

Reasonable priceDog full service grooming
Geneva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceDog full service grooming
Katherine8 months ago★★★★★

Rating only, no written review.

Great priceDog groomingDog bathing and blow dryDog teeth brushing
NgosaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 46%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dog bathing and blow dry38—
Dog grooming34—
Dog ear cleaning33—
Dog nail trimming25—
Dog teeth brushing23—
Dog full service grooming14—
Dog anal gland expression13—
Dog grooming and styling3—

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