How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty95−0.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREScott's Automotive Services Inc
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #320Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 454 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Automotive Services Inc for 8 kinds of job.
Scott's Automotive Services Inc for auto engine diagnostic
Clear ✕All 37 Google reviews tagged “Auto engine diagnostic” · showing 20
I love talking lingo with you guys. It’s pretty fun. You guys are pretty great so far so good with the car. I’ll let you know if anything‘s wrong lol
Incredibly friendly staff and great customer service. These people really prioritize their customers and make sure they can make everything work on time. Pam especially is extremely nice and knowledgeable and feels like a family friend helping you out with car trouble. Highly recommend these guys if you need anything worked on with your car!
Awesome work and effective communication
My Ford went to Scott’s Automotive Service Inc. for an inspection, diagnostics, and a leak test. The overall service was excellent. They provided a detailed online inspection report that clearly explained any issues found and how severe they were. Throughout the process, they kept me updated and communicated every…
Pam was awesome to work with and talk to. They got our vehicle in first thing in the morning and was clear on the issues. Very great and easy to work with.
Everyone was very professional new what they were talking about and let me know what was going on !
Scott's Automotive in Des Moines, Iowa did a great job on our Chevy Colorado, a lot of overdue maintenance and repairs. We drive it a lot of miles every day and it is running great. They were also very flexible with scheduling and had extremely helpful office staff.
Awesome crew, serviced a work truck for us in Des Moines. Thanks Scott's Automotive!
Scott's technicians were very knowledgeable and thorough. They had to figure out an electrical problem that another repair shop didn't know how to deal with. They were helpful and trustworthy.
I was recommended by a friend for "Scott's Automotive Services Inc." and now have found mechanics that know what they are doing and very friendly and professional. I will be using them from now on for all my vehicles. I am very Happy their services.... and recommend them ..... Thanks Scott's Automotive, Chris My…
I wanted to express my appreciation to all the folks at Scott's Automotive, Dustin, Jason, Pam and the mechanics who worked on my vehicle. They were professional, letting me know when they could get me in and keeping there word about that. Getting work done in a timely manner and at a decent price. They fixed my…
Scott’s always seems to find time to get your vehicle into the shop in a timely manner to work on it. Have never had a problem with any of their work on our cars. We have been bringing our vehicles to them for years. Our cars, our son’s car and grandson’s car.
Had taken our car to a different shop but the work that ended up needing to be done was outside of their ability. Have known about Scott’s forever and I knew they could solve the issue. Car was diagnosed, Was decided car needed new engine. Pam sent me updated progress notes and advised what was being done. Went…
Scott's always does great on trouble shooting to find issue and very fair on pricing for repairs . Inspections shows all they find to what's needed and good.all done in a very timely manner .
Dustin thoroughly went through my vehicle to diagnose all of the things that needed attention. He was kind, professional and answered all my questions. Very happy with the service I received! Thank you Dustin!
They really did a good job on working on my car. Customer support was one of the best they care about the safety of their customer and the car. Even provide me some car knowledges and recommend me stuffs about my car. They are the peoples you can trust and rely on.
I was recommended to go to Scott’s, actually by a different shop. Scott’s team did a great job on our Silverado. The communication was great and the turnaround was quick. They did such a good job, when I went to pick up the truck, I dropped off our older Explorer for new tires and an alignment. Highly recommended!
Sensor/check engine so light came on. You fixed the problem … boom! Thanks guys.’
The staff here at Scott’s Automotive are very helpful and the atmosphere is great.
Always had great service at Scott’s. Always my go to and I can always trust the work is correct and not done half handed.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 57 | — |
| Auto engine diagnostic | 37 | — |
| Tires | 28 | — |
| Vehicle Inspection | 27 | — |
| Brakes | 27 | — |
| Engine repair | 25 | — |
| Electrical repair | 22 | — |
