How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty95−0.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREScott's Automotive Services Inc
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #320Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 454 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Automotive Services Inc for 8 kinds of job.
Scott's Automotive Services Inc for brakes
Clear ✕All 27 Google reviews tagged “Brakes”
Scotts staff is the best there is! They are knowledgeable, friendly and treat customers with respect.
Scott's Automotive is a great place to have my car serviced.
Clear on pricing, great communication, comprehensive reporting, work done timely & satisfactory. They replaced all 4 brakes & rotors & made it easy on me. I recommend Scott's for your automotive needs.
Awesome crew, serviced a work truck for us in Des Moines. Thanks Scott's Automotive!
Took my MINI in for a regular oil change and because my brake light had come on. As always I had friendly customer service from Jason and Pam. When service became more challenging than expected they kept me informed and provided estimates. As a person with little mechanical knowledge it's so valuable to have a…
I was recommended by a friend for "Scott's Automotive Services Inc." and now have found mechanics that know what they are doing and very friendly and professional. I will be using them from now on for all my vehicles. I am very Happy their services.... and recommend them ..... Thanks Scott's Automotive, Chris My…
Thank you for the attention to detail you take with each service request I need. This last visit was for a second opinion on a variety of issues. I moved out of town and tried to find a local mechanic. No one I have found is as HONEST, reliable and can get my car in rather quickly than Scott’s Automotive. You can…
Very nice and polite Willing to help any way possible Explained everything Very thourogh Recommend to other people... very pleased with service
I was recommended to go to Scott’s, actually by a different shop. Scott’s team did a great job on our Silverado. The communication was great and the turnaround was quick. They did such a good job, when I went to pick up the truck, I dropped off our older Explorer for new tires and an alignment. Highly recommended!
I called them and they were able to get me in right away to fix my breaks and the price was great. I will be going back here for my future needs.
Awesome people and service. They are so kind and professional. It’ my first time going to them for service and I couldn’t be more satisfied. They went above and beg for me and did quality work. I highly recommend them!
ABSOLUTELY THE BEST IN THE BUSINESS! Five stars! Scott, Dustin and the rest of the crew are so professional and knowledgeable. I knew I was in the best hands possible. Major wheel replacement along with other “things” that needed replaced. Detailed written information was provided followed by a phone call to review…
It's running good, curious did you do something with the PVC valve problem, the check engine light was off.
Great customer service. Prompt service. Honest and realistic every time. My parents have been going to Scott’s for over 25 years and I continue even after leaving the Southside.
Scott's Automotive has done it again... I described my situation, battery leakage that may possibly have gotten into line, a grind when pulled out of driveway, and a clicking in my dash. I received an estimate within hours of dropping my vehicle off and it was ready by the next afternoon with ALL issues resolved. I…
Very friendly, knowledgeable, and approachable staff.
This is a very great place to have your vehicle serviced! I made a list of things I could think of that needed fixed and they did a excellent job and plus they found problems that I forgot to put on the list and took care of them! They are very honest and I plan on using them again them in the future for a long time I hope!🤗
5 star service and communication. Highly recommend
We needed brake repair on our "75" Classic car. Great Service, Job well done, at an Affordable price.
Clean friendly and great service. Reasonably priced as well as paynent options! Love the staff! Will not take my vehicle anywhere else. Highly recommend!
AMAZING customer service!!! I have been using Scott’s for all of my cars for over 10 years!! They are easy to work with and repairs are done right in very little time. I refuse to go anywhere else!
I mean the absolute best car service I have had been in Des Moines!!! No complaints at all and will forever be my go to as long as I am in the Des Moines area💪🏼 Thanks Scott’s
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 57 | — |
| Auto engine diagnostic | 37 | — |
| Tires | 28 | — |
| Vehicle Inspection | 27 | — |
| Brakes | 27 | — |
| Engine repair | 25 | — |
| Electrical repair | 22 | — |
