How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty95−0.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREScott's Automotive Services Inc
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #320Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 454 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Automotive Services Inc for 8 kinds of job.
Scott's Automotive Services Inc for engine repair
Clear ✕All 25 Google reviews tagged “Engine repair”
Incredibly friendly staff and great customer service. These people really prioritize their customers and make sure they can make everything work on time. Pam especially is extremely nice and knowledgeable and feels like a family friend helping you out with car trouble. Highly recommend these guys if you need anything worked on with your car!
I was recommended by a friend for "Scott's Automotive Services Inc." and now have found mechanics that know what they are doing and very friendly and professional. I will be using them from now on for all my vehicles. I am very Happy their services.... and recommend them ..... Thanks Scott's Automotive, Chris My…
Thank you for the attention to detail you take with each service request I need. This last visit was for a second opinion on a variety of issues. I moved out of town and tried to find a local mechanic. No one I have found is as HONEST, reliable and can get my car in rather quickly than Scott’s Automotive. You can…
10/16/25 Very friendly, courteous and timely. I am happy I have a local business I can trust with my automotive needs. 1/19/2025 Service for an oil cooler and thermostat. Great care and timely service with a smile and fun chit-chat. It is why I keep going back.
The customer service is amazing
Had taken our car to a different shop but the work that ended up needing to be done was outside of their ability. Have known about Scott’s forever and I knew they could solve the issue. Car was diagnosed, Was decided car needed new engine. Pam sent me updated progress notes and advised what was being done. Went…
They really did a good job on working on my car. Customer support was one of the best they care about the safety of their customer and the car. Even provide me some car knowledges and recommend me stuffs about my car. They are the peoples you can trust and rely on.
I was recommended to go to Scott’s, actually by a different shop. Scott’s team did a great job on our Silverado. The communication was great and the turnaround was quick. They did such a good job, when I went to pick up the truck, I dropped off our older Explorer for new tires and an alignment. Highly recommended!
Shop is clean and inviting. Staff was friendly and knowledgable. I had a great experience and would recommend this repair shop to everyone.
It's running good, curious did you do something with the PVC valve problem, the check engine light was off.
This is a very great place to have your vehicle serviced! I made a list of things I could think of that needed fixed and they did a excellent job and plus they found problems that I forgot to put on the list and took care of them! They are very honest and I plan on using them again them in the future for a long time I hope!🤗
Took my truck to 2 other mechanics even the ford dealership they told me motor and transmission was bad, Scotts had me up and running in about a week and couple days didn’t need a new motor or transmission saved me a ton of money truck runs great thanks for everything
Clean friendly and great service. Reasonably priced as well as paynent options! Love the staff! Will not take my vehicle anywhere else. Highly recommend!
Very pleasant, friendly, and efficient. Would recommend.
Everything about my experience from start to finish went great! Jason was amazing and extremely helpful. He made the whole process of getting approved for financing very easy and I was very happy with how quickly the work was done.
Scott's automotive repair was wonderful. Justin diagnosed my truck's problem right away. This was after another mechanic had "fixed" everything except the real problem three times. Scott's was professional, listened to my concerns, and affordable. I will be returning to use them again for all my vehicle needs.
I highly recommend Scott's Automotive Services they are very knowledgeable, very professional-Super friendly- very detailed, And great communication also great prices!!! I will always take all my vehicles to them, and let everyone I know what a awesome experience I had!!! Thank you Scott's Automotive Service Team an award for Outstanding Service !!!
AMAZING customer service!!! I have been using Scott’s for all of my cars for over 10 years!! They are easy to work with and repairs are done right in very little time. I refuse to go anywhere else!
Only place I will take both mine and my wife's vehicles. Very professional and always up front. I would recommend Scotts Automotive to everyone I know. Thanks again for a awesome job.
We have been using Scott's Automotive since the mid 2000s. He is honest, upfront and does what needs to be done. You don't find that many shops like this. I have sent friends there and he has always beat another shops estimate or indicated some of the work suggested wasn't needed. It is refreshing to have…
Great service!!! Was very informative of what needed done and cost.
Everyone involved with my repair was very thorough. The problem was explained to me well and fixed well. I will be recommending Scott's to my friends and will be returning for any future repairs.
Great service and honest people.
Very friendly and extremely professional! Our car developed engine trouble while passing through Des Moines. I called a few places that couldn't take a look at the vehicle until the next day. Scott's Automotive said they were also very busy, but told us to stop by anyway and they would take a look to see if the…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 57 | — |
| Auto engine diagnostic | 37 | — |
| Tires | 28 | — |
| Vehicle Inspection | 27 | — |
| Brakes | 27 | — |
| Engine repair | 25 | — |
| Electrical repair | 22 | — |
