How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty95−0.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREScott's Automotive Services Inc
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #320Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 454 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Automotive Services Inc for 8 kinds of job.
Scott's Automotive Services Inc for general repairs & maintenance
Clear ✕All 63 Google reviews tagged “General repairs & maintenance” · showing 20
As always Scott's does great work and the customer service was too notch as always
Incredibly friendly staff and great customer service. These people really prioritize their customers and make sure they can make everything work on time. Pam especially is extremely nice and knowledgeable and feels like a family friend helping you out with car trouble. Highly recommend these guys if you need anything worked on with your car!
I really appreciated the communication with repairs that the vehicle needed and when it was going to be ready to pick up. It made me feel confident in the garage that I was able to ask questions and receive a quick reply. I was also told what needed to be done and what didn’t have to be done right away.
Love these guys ! Scott has been servicing my cars since he was doing it out of his home garage in 1982. Trust him like a brother.
Scotts staff is the best there is! They are knowledgeable, friendly and treat customers with respect.
Awesome work and effective communication
It is easy to make an appointment. I have a choice of staying or dropping car off. Communication is great! Service is professional!
Scott's Automotive in Des Moines, Iowa did a great job on our Chevy Colorado, a lot of overdue maintenance and repairs. We drive it a lot of miles every day and it is running great. They were also very flexible with scheduling and had extremely helpful office staff.
Awesome crew, serviced a work truck for us in Des Moines. Thanks Scott's Automotive!
Scott's technicians were very knowledgeable and thorough. They had to figure out an electrical problem that another repair shop didn't know how to deal with. They were helpful and trustworthy.
Took my MINI in for a regular oil change and because my brake light had come on. As always I had friendly customer service from Jason and Pam. When service became more challenging than expected they kept me informed and provided estimates. As a person with little mechanical knowledge it's so valuable to have a…
I was recommended by a friend for "Scott's Automotive Services Inc." and now have found mechanics that know what they are doing and very friendly and professional. I will be using them from now on for all my vehicles. I am very Happy their services.... and recommend them ..... Thanks Scott's Automotive, Chris My…
Thank you for the attention to detail you take with each service request I need. This last visit was for a second opinion on a variety of issues. I moved out of town and tried to find a local mechanic. No one I have found is as HONEST, reliable and can get my car in rather quickly than Scott’s Automotive. You can…
Scott’s Automotive is always good in my book! They are always very pleasant on the phone (especially Jason) we have such good rapport and I love how convenient they make everything!
Very nice and polite Willing to help any way possible Explained everything Very thourogh Recommend to other people... very pleased with service
The customer service is amazing
Scott’s always seems to find time to get your vehicle into the shop in a timely manner to work on it. Have never had a problem with any of their work on our cars. We have been bringing our vehicles to them for years. Our cars, our son’s car and grandson’s car.
Great service!
Scott's always does great on trouble shooting to find issue and very fair on pricing for repairs . Inspections shows all they find to what's needed and good.all done in a very timely manner .
They really did a good job on working on my car. Customer support was one of the best they care about the safety of their customer and the car. Even provide me some car knowledges and recommend me stuffs about my car. They are the peoples you can trust and rely on.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 57 | — |
| Auto engine diagnostic | 37 | — |
| Tires | 28 | — |
| Vehicle Inspection | 27 | — |
| Brakes | 27 | — |
| Engine repair | 25 | — |
| Electrical repair | 22 | — |
