How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for area rug cleaning
Clear ✕All 48 Google reviews tagged “Area rug cleaning”
Service has always been excellent. This is the third time I've used Scott's - my wool rug looks so beautiful and the work was completed when promised. I'll definitely call Scott's again!
Great work done by Scott’s carpet care
I would like to say that I google carpet cleaning and this company came up. They were so friendly and professional. They returned my grandson rug in a timely manner.
Great experience Thank you
They did a great job cleaning my 3 area rugs. Jason, Michelle & Jonathan were very helpful and great to work with.
Carpet was a washable wool rug and Scott’s did a fantastic job. Staff communicated effectively and the whole process was very easy.
Scott’s Carpet Care team was great. They cleaned 3 large area rugs and did a bedrooom carpet clean. they were Friendly, on time, returned the rugs earlier than expected. I HIGHLY recommend them to anyone needing some work done.
My Go to Business for any type of floor cleaning. This time I called them out for carpet cleaning. Our floors had not been professionally done in ages and are beige &15 years old. Floors have never looked better! Highly recommended.
Great customer service. Quality work. Will use them again. Would definitely recommend this company.
Very pleased with the communication and service. Im defenintly a customer for life
Prompt, quality service!! Awesome communications!
Have used Scott’s multiple times and have been well-satisfied each time. This time we had 3 area rugs cleaned. Job was completed and rugs returned as scheduled. Jose put the rugs back down and even offered to help move furniture back in place.
Scott's Carpet Care cleaned 2 area rugs. They did a great job.
Great experience beginning to end for the 3rd time! Michelle was super friendly and responsive getting us on the schedule. Jose was on-time, super nice and professional. Most importantly, he was thorough and did an excellent job with our sectional. Would highly recommend (and have) for valuable rugs, carpet and furniture!!
Great people very friendly and professional. My rug was returned super clean.
I've been using Scott's to clean my large area rugs for years. This time I also had them clean my tile and grout. They are always prompt, professional and do an outstanding job!
This is the second time I have used Scott's - prompt, excellent service and great commitment to customer's needs. The 2 man team which delivered my beautifully clean rug arrived when promised and carefully laid the rug exactly where I asked on the new pad. I will definitely be using Scott's when the rug is dirty again.
Prompt pick up and delivery. Rug looks brand new!!
Very pleased with our upholstery cleaning! Our couch looks new again.
This rug was unfortunately soiled by my dogs. Previously I would use the Bissel to clean it. This time the Bissel did not work. So, I called Scott's Carpet Care based on the ratings. Scott's did not disappoint. Clean and smells great. You have a new customer. Thank you..
Gene did a great job.
Absolutely terrific service. Communication was amazing, price was fair, turn a round time was exceptional.
Good customer service & great to work with!
I called to schedule an appointment, and the agent was very friendly. I was able to get an appointment right away, and when Jason showed up, he was very friendly and thorough. My carpet looks amazing! I would highly recommend using them.
Rug was good as new. And price was great too.
Very happy with the service.
As usual, this company is the best for my area rug cleanings and my upholstery cleaning. The customer service is always outstanding and the techs almost feel like family. Great quality service and the pricing beats competitors by far. You won’t be disappointed!
Scott’s carpet cleaning does an amazing job! They cleaned our tile and sealed our grout and our flooring looks brand new! They cleaned our upholstered chairs and ottoman which took years of wear and tear off of them. They also cleaned our area rugs. Fantastic job on everything! I highly recommend them!
What a Gem!!! This is really the only game in town for area rug cleaning. They offer pick-up or you can drop it off. Great pricing, top of the line service and very friendly. What I found is that most companies (Maybe all) want to clean them at your home. It just cannot be done properly that way. When you start…
I have often been skeptical about having an area rug gifted by my granmother; however the folks at Scott's Carpet Care took special care in ensuring the area rug was thoroughly clean in a professional and safe manner. If you are looking for quality work at a reasonable price, I would recommend them wholeheartedly!…
Phillip took his time explaining the process they use and suggested some other products I can use to keep everything nice and clean. Jason spent 8 hours of non-stop cleaning and did an amazing job. He was even able to remove a stain in one of the upstairs bedrooms that we didn’t think we would ever get rid of.…
Great job very well done 👍 worth every penny🤷🏿♂️
From the initial estimates to the cleaning & delivery, Scotts performed like a champ. Jason did an exceptional job of delivering and laying out multiple area rugs, as well as expertly & professionally cleaning 1 room of carpet. Some of these area rugs had not been cleaned in a decade, had stains from 5 years ago…
Scott's Carpet Care is at the top when it comes to customer service. Communication before and after service creates an enjoyable, streamlined process.
From start to finish my experience was amazing. Michelle was very helpful and tried to find the best price for my services. Jason arrived on time and was very professional. I will be using Scott’s for future work..
Gene and Jason were on time and very professional. I had my sofa cleaned, and area rug and my tile cleaned. They all look great and I would not hesitate to use Scott's Carpet Care again.
Called Scott’s as a first time user and he explained the entire process of their area rug cleaning procedure, of which you cannot get from an in home service. Our area rug came back cleaned, refreshed and softer. We will be using Scott’s services again. Excellent job 👍👍
A 5 star rating isn’t adequate for this company. They are beyond great. We had them clean our carpets, area rugs, and tile floors. They got out stains that we thought would never come out. Their customer service is the best.
Our area rug had a red wine stain that we could not remove and Scott's Carpet did a great job removing it completely. Recommended!
This is our go to for deep cleaning of our carpets and tile - great job and so respectful of our home. Joy to work with
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |
