Analyzing 8,608,4088.6M ReviewsFor 24,50624.5K Experts
Customers consistently report that technicians arrive punctually, communicate effectively, and clean carpets, upholstery, and tile thoroughly. Many reviewers note the removal of stubborn stains and the professional demeanor of the staff during the service. The single low-star review provided contains no specific details regarding service quality, pricing, or communication, offering only a brief acknowledgment without elaboration on any particular issues.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,074 Google reviews we collected
Phrases our text analysis found in 888 written reviews
Price verdicts customers left with their Google review
Middle half of what 102 customers paid ($240–$473) · gold mark = category median.
How often each topic comes up in the written reviews
We read 888 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional on time and did a wonderful job on my carpets.”
“I just moved back from Ohio and had to get my carpets cleaned, these carpets were horrible!”
“Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job.”
“First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request.”
“Highly recommend them for your carpet cleaning needs”
“I can not recommend them enough.”
“Overall, the service was outstanding, the price was fair, and the results exceeded my expectations.”
“Phillip did a thorough job of cleaning the carpet and he remeasured our rooms to make sure we did not get overcharged as the size listed was bigger than actual.”
“He was very thorough and helpful with explaining everything he did to keep my couches clean.”
“I would definitely recommend Scott’s Carpet Care to anyone looking for reliable carpet cleaning.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Scott's Carpet Care for 5 kinds of job. Pick one to see what they paid and said.
Very professional on time and did a wonderful job on my carpets. I will be using them again.
Jose did a fantastic job, he was able to remove stains other companies could not. We look forward to using Scott’s again.
WOW!!! We appreciate Phillip for allowing the carpet to be cleaned in our home on the tile!!! Jason and Stevie did an excellent job and our white carpet that is 27 years old looks brand new. All I can say is you are all amazing!!!
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3…
Jason and Stevie performed 3 miracles today. Price can’t be beat and service is top notch. See for yourself…years of pet messes, spilled food and drinks - all washed away. Kitchen grout clean and seal is next. Thank you!!!
Did a drop of and pick up for my kitchen runner. Conveniently located and service was quicker than expected.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |
5.0 ★★★★★ 1,074 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jason did a fine job with my upholstery! You can’t go wrong with Scott’s!!
Very professional on time and did a wonderful job on my carpets. I will be using them again.
Jose did a fantastic job, he was able to remove stains other companies could not. We look forward to using Scott’s again.
WOW!!! We appreciate Phillip for allowing the carpet to be cleaned in our home on the tile!!! Jason and Stevie did an excellent job and our white carpet that is 27 years old looks brand new. All I can say is you are all amazing!!!
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3 offices. Over time, the dirt, debris, oil, grease and carbon dust have built up throughout our office. Needless to say, none of that stood a chance when Scott's Carpet Care showed up and showed out!!! Thank you again for your amazing customer service!!!
David, thank you so much for the wonderful review! We're thrilled that Michelle made your appointment seamless and that Jose delivered outstanding results for your warehouse and offices. Your kind words mean everything to us, and we'd love to help keep your facilities looking great. Please don't hesitate to reach out anytime you need us again!
Jason with Scott’s Carpet Care was a miracle worker! After 4 teenage boys I wasn’t sure if the carpet could even be stain free again, but Jason did it!! Thank you for thorough and reliable service!
Jason and Stevie performed 3 miracles today. Price can’t be beat and service is top notch. See for yourself…years of pet messes, spilled food and drinks - all washed away. Kitchen grout clean and seal is next. Thank you!!!
Very polite, hard-working did an excellent job
These guys are awesome and my carpets have never been clean!
Did a drop of and pick up for my kitchen runner. Conveniently located and service was quicker than expected.
Analyzing 8,608,4088.6M ReviewsFor 24,50624.5K Experts
