How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for carpet steam cleaning
Clear ✕All 155 Google reviews tagged “Carpet steam cleaning” · showing 20
Very professional on time and did a wonderful job on my carpets. I will be using them again.
Jose did a fantastic job, he was able to remove stains other companies could not. We look forward to using Scott’s again.
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3…
Jason and Stevie performed 3 miracles today. Price can’t be beat and service is top notch. See for yourself…years of pet messes, spilled food and drinks - all washed away. Kitchen grout clean and seal is next. Thank you!!!
Did a drop of and pick up for my kitchen runner. Conveniently located and service was quicker than expected.
Service and communication is great! They show up exactly as scheduled. Jose was very thorough and removed stubborn stains. I highly recommend them!
Great job. Friendly team. Definitely recommend!
Scott’s arrived today on time to clean clean our carpet and sofa. Nice job as always. Scott’s is the only one to use in our area. Great job and great people to work with. See you after Christmas after the grandkids spend the holidays here. We will need it. Thanks again.
It was time to have the entire house; carpet and tile in every room cleaned. He was a one-man show so to speak and did an excellent job in a timely manner. Absolutely no complaints and the tile areas look nearly new and the carpet is plush and smells good. I will be using them again
Hose was very professional and informative. He explained what he was about to do and why he was doing it. He made sure he laid mats for his equipment to protect the floors and walls. The carpet looks great. Awesome service.
The men were friendly, efficient and did a great job. My carpets look so clean! This is the second time I've used Scott's and I will continue to do so, very pleased with their service.
Always great to work with Michelle, Jason and Phillip! My tiled bathroom floors are clean but more importantly the clear grout seal will keep the grout from darkening!
Great to work with and did an excellent job! Fantastic communication!
Outstanding work as always and that is why they keep my business each year.
I was highly impressed with Scott's Carpet Care. By far the best experience I have had in years. They were on time, dressed in professional uniforms, had a clean truck, and presented themselves as professional technicians. The carpet looks great, and I couldn't be more pleased. Will definitely use them again.
Easy to schedule and did a very nice job.
Jose did such a great job. He removed stains that had been there for years. He was so helpful, knowledgeable and very friendly. Definitely recommend Scott’s.
I was extremely please with my carpet cleaning! Jose was very professional. He listened carefully to my needs. He then explained all that he was going to do to fix the problems. The carpets are clean and it all smells wonderful. He did an excellent job. I highly recommend him and this company. Hire them! You will be so happy with the work they do for you.
Great people to work with! Mr. Jose did an exceptional job.
Very professional, great look after the job was finished, would highly recommend them for anyone need their services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |
