How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for carpet steam cleaning
Clear ✕All 155 Google reviews tagged “Carpet steam cleaning” · showing 120
Very professional on time and did a wonderful job on my carpets. I will be using them again.
Jose did a fantastic job, he was able to remove stains other companies could not. We look forward to using Scott’s again.
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3…
Jason and Stevie performed 3 miracles today. Price can’t be beat and service is top notch. See for yourself…years of pet messes, spilled food and drinks - all washed away. Kitchen grout clean and seal is next. Thank you!!!
Did a drop of and pick up for my kitchen runner. Conveniently located and service was quicker than expected.
Service and communication is great! They show up exactly as scheduled. Jose was very thorough and removed stubborn stains. I highly recommend them!
Great job. Friendly team. Definitely recommend!
Scott’s arrived today on time to clean clean our carpet and sofa. Nice job as always. Scott’s is the only one to use in our area. Great job and great people to work with. See you after Christmas after the grandkids spend the holidays here. We will need it. Thanks again.
It was time to have the entire house; carpet and tile in every room cleaned. He was a one-man show so to speak and did an excellent job in a timely manner. Absolutely no complaints and the tile areas look nearly new and the carpet is plush and smells good. I will be using them again
Hose was very professional and informative. He explained what he was about to do and why he was doing it. He made sure he laid mats for his equipment to protect the floors and walls. The carpet looks great. Awesome service.
The men were friendly, efficient and did a great job. My carpets look so clean! This is the second time I've used Scott's and I will continue to do so, very pleased with their service.
Always great to work with Michelle, Jason and Phillip! My tiled bathroom floors are clean but more importantly the clear grout seal will keep the grout from darkening!
Great to work with and did an excellent job! Fantastic communication!
Outstanding work as always and that is why they keep my business each year.
I was highly impressed with Scott's Carpet Care. By far the best experience I have had in years. They were on time, dressed in professional uniforms, had a clean truck, and presented themselves as professional technicians. The carpet looks great, and I couldn't be more pleased. Will definitely use them again.
Easy to schedule and did a very nice job.
Jose did such a great job. He removed stains that had been there for years. He was so helpful, knowledgeable and very friendly. Definitely recommend Scott’s.
I was extremely please with my carpet cleaning! Jose was very professional. He listened carefully to my needs. He then explained all that he was going to do to fix the problems. The carpets are clean and it all smells wonderful. He did an excellent job. I highly recommend him and this company. Hire them! You will be so happy with the work they do for you.
Great people to work with! Mr. Jose did an exceptional job.
Very professional, great look after the job was finished, would highly recommend them for anyone need their services.
have been using Scott Carpet Care for many years and have always been very satisfied with the quality of their service. However, my experience yesterday with Jose was truly exceptional. Jose went above and beyond to ensure the job was done right. My carpets literally look brand new, and I couldn't be happier with…
PHENOMENAL!!!! Jose was great! He really went above and beyond and we appreciate it all! Will be calling you guys back!
WONDERFUL EXPERIENCE!!! 2nd time using the company. Will continue!
Wonderful to work with as always! Polite, clean, always gets the stains out! Goes above and beyond!
Jose did an absolutely amazing job on our carpet! He worked so hard and it shows - our carpet looks as good as new!
Great work done by Scott’s carpet care
Scott's Carpet Care is excellent. From making the appointment to finishing the job is very professional. I highly recommend Scott's Carpet Care.
Very professional service. I needed to clean all the carpet in my home in preparation to sell it. They changed their schedule in order to accommodate my timing. Very grateful for their consideration !
Jose was very knowledgeable and his years of experience really showed. Great customer service.
I would like to say that I google carpet cleaning and this company came up. They were so friendly and professional. They returned my grandson rug in a timely manner.
The lady who helped me schedule was very professional and knowledgeable. The team that cleaned was on time, professional, and did a great job! Would recommend and use for other jobs!
Jason Was extremely professional yet very friendly and personable.. The carpet looks beautiful and restored to its natural color. Did not realize it was that dirty. I would recommend you many times over. Thank you for your service.
Quick, professional, and did a great job! Jose was polite and efficient. Went above and beyond!
I couldn’t be happier with Scott’s carpet, furniture, and tile cleaning service! From start to finish, the team was professional, friendly, and incredibly thorough. My carpets look brand new, the furniture is fresh and spotless, and the tile and grout have been restored to a level I didn’t think was possible.…
Jose always does a great job!! Thanks so much, I will recommend Scott’s Carpet Cleaners to everyone they are the best!!! Jose goes above and beyond. He is truly the BEST and so professional!!!
I said it before and I’ll say it again, Scott’s is the only place I will go to have my carpets and furniture cleaned. Consistent, reasonably priced, and always have a great attitude. Not to mention the quality in their work. Been using them for years and don’t plan on stopping.
Excellent service very professional and reliable.
Been using Scott’s for years. I highly recommend. Jose was great and got out several stains for me. Professional and patient.
Scott’s did a wonderful job cleaning oil area rug.
Absolutely wonderful!! Great price. Professional service - and everyone was so friendly! Jason did an amazing job. We had considered replacing our carpet but wanted to give this a try first - so glad we did. Saved us thousands! They gave us the price upfront. Also great communication when they're on the way, gives a…
Fantastic first class work great job
I cannot believe the job Jose, is doing!! Never have I had my carpets cleaned so well!! He is so nice, professional and a major asset to Scott's! So glad I decided to give them a try! Have always used major band names what a waste of money, my carpets look rand new!!!! Do not know about other technicians but ask for Jose you will be thrilled!!!!
Jason did a great job. Very professional, on time and knowledgeable about how to get the best results. Thanks again Jason and Scott’s carpet care. John
The crew did a great job. Very positive and great folks.
Class A workmanship and professionalism. Highly recommended!!!
Fantastic job, great communication! I received a quote within minutes. They kept me posted on arrival time, photo of the employee they were sending, and photos of the completed work. I could not be happier.
"Scott's Carpet Care did an amazing job cleaning the carpet at one of our properties currently for sale. They were very accommodating with our schedule and got the job done quickly. The carpets turned out great—highly recommend their professional service!"
Communicated throughout the day when they would arrive which was really nice. They were very thorough ensuring the carpets were cleaned and we were completely satisfied. This is the 2nd time we used Scott’s and the 2nd 5star rating. I would highly recommend them!
We have carpets of different ages and density. One is the most dense and only a few months old. The other is much older and much less dense. Unfortunately, our elderly dog has decided that all are there for her to pee instead of having to go outside. I was pretty sure (but not positive) that the stains and smell…
Excellent work
Jose Morals was very friendly.
Great service carpet looks much better
They did a great job. Was impressed with how they were able to get all the stains out of my carpet!!!
Jason with Scott’s Carpet Care was once again awesome—timely, thorough and funny as heck. We will definitely use Scott’s again.
An amazing experience and the carpets look fantastic!
We had a flood at our business and needed someone in a hurry. Called Scott’s Carpet Cleaning and the owner immediately came by our building to see if they could help. Within a couple of hours they sent someone to clean up water from carpets. If you need a company to do anything for you Scott’s is the place to call. Awesome job!
Scott’s hits a rare trifecta! Quality work and great customer service at a fair and transparent price. They took great care of everything from our carpet to our tile(including grout resealing) to our sofas.
Jason did a great job. The carpets look significantly better and the carpet technician demonstrated excellent customer service skills.
Have been using Scott’s for almost 10 years and they are always professional, friendly, efficient, and leave my carpet beautifully clean.
The quality and service were great. We had the whole house done - carpet and tile. It was just one guy so it was an all day commitment on a holiday week but he was incredibly thorough. He also gave me recommendations for what cleaners to use that wouldn’t compromise the sealant or scotch guard. I would definitely…
This was my second time using Scott’s carpet care. Jason is great! He came out both times and is so thorough and detailed oriented. Excellent work!
Always on time and great service- my couch looks brand new!
Service tech was very friendly and professional. He got the job done quick and explained every step of the process.
Jose did an awesome job cleaning my carpet. I recommend this company. All my pet stains were removed. Thank you
Professional and efficient.
UPDATE: 10/24/25- (Another amazing visit! Jason did a wonderful job. The older review is still true) I was kept inform of the technician's arrival and he was on time. Super friendly and respectful of our home. He did a great job of cleaning the carpet and left a beautiful pattern on carpet. I appreciate the prompt…
Scott’s Carpet Care team was great. They cleaned 3 large area rugs and did a bedrooom carpet clean. they were Friendly, on time, returned the rugs earlier than expected. I HIGHLY recommend them to anyone needing some work done.
My husband and I had been on the fence on whether it was worth it to clean our upstairs carpet one more time. Years of grubby hands, kids sneaking in food and drinks, etc. had left it in a state of (what we thought) disrepair. We decided to give Scott's a try to see what they could do, and oh my goodness, they…
My Go to Business for any type of floor cleaning. This time I called them out for carpet cleaning. Our floors had not been professionally done in ages and are beige &15 years old. Floors have never looked better! Highly recommended.
From the time I called to the time they left cleaning our carpet. It was top-notch service. Thank you very much. Y’all did a great job!
Absolutely the best carpet cleaning company. If you need professional carpet cleaning go with the best, I promise they are worth every single penny!
We highly recommend Scott's Carpet Care! We have used them several times to clean our carpet, they are always professional, and the results are amazing. Jose was our technician, and he did an amazing job and was extremely professional and helpful. We will continue to use Scott's in the future!
Great service,
Our carpets look like new! Fantastic job!
We had two carpets that ours cats had used as their large litter box. I didn’t think there was any way to get the smell out. Scott’s did it, amazingly. Super happy with their service. We will be using them again!
Jason Dunstone was an absolute pleasure to work with today. He was informative throughout the service, and we couldn’t be more pleased with the outcome. We were a little concerned that our 3 dogs would cause problems for Jason as he focused on the service, but it turned out that they all became best friends. We…
Highly Recommend. Did a great Job!!
Very professional
Excellent service. Will be using them in the near future.
I'm a repeat customer. I stand by the following review. Plus adding we have 5 cats and large dog. The problem areas are treated, left to "cook" or given time to really work before being steam vacuumed up. The tech got areas in difficult locations with his stairs wand so furniture was not moved. Every looks and…
Scott's is the only company that I will use to clean my carpet. I also had them clean the furniture this time, and it looks so much better! The service is always excellent and everyone I have dealt with has been very nice.
Wow, the carpet looks almost new! They did a great job!!
Jose just left our home & he did an excellent job cleaning our carpets! Our son actually got sick last night and I was so thankful we had this service scheduled for today. Jose came in put rugs and drop cloths down in the paths he used through our home and was quick and efficient in his work. I highly recommend Scott’s Carpet Care!
Great service!!! Jose was friendly, informative, thorough, and extremely professional!! I highly recommend Scott’s Carpet Care for all oltypes of carpet care needs!!!
All I can say is “wow”. My carpets look like new and they are 16 years old! Whatever powerful machine was used by Jason picked up all stains. I am extremely pleased with the results. Worth every penny!
Jason was very nice and very professional he made sure everything was done correctly and to my liking he even gave me a chance to see the difference in how clean the carpet was coming out
Another great job on porcelain floors and carpet.
My go to company for cleaning my carpets is Scott’s. Arrived right on time and worked quickly. Friendly and polite and a great job!!
Used them again- always tries to help out even with next day emergencies- the best carpet cleaner we've used in 32 years- 8 states- 13 homes!!! What I wrote last year: “Jason Dunstone was exceptional! Punctual and was perhaps the most technically proficient carpet tech we’ve ever used! We’ve lived in 7 states and…
Had the best experience with Jason’s team from Scott’s Carpet Care. Really personable guys, punctual, and honest. We had our carpet cleaned from bad kitty business and they cleaned it up nicely, smells great as if nothing happened.
They were efficient and answered all of my questions. I was pleased with the service and my carpet looks a lot better although some of the tough suborns stains did not come out.
The only company I will call to clean my floors and furniture.
The day of my scheduled service I received a text of who the technician would be, his picture and that he was en route. Both technicians were friendly and polite and did a thorough cleaning of our 4 bedrooms. Everything looks and smells great and I will definitely use Scott’s again. Highly recommend!
Loved working with Scott’s Care. My rug looks great!
They did an amazing job! Best carpet cleaners we have had yet!!
Scott's Carpet Care was a good choice for us. Our technician, Jose was on time, did the work fast but thorough and checked in with us before leaving the site. Carpets looked great! I recommend Scott's Carpet Care for a job well done!
Good family business. Phillip he's an owner and he's family guy.He take care of his customers like his family!! Jose did a awesome job on my floor and carpets. Thank you! I highly recommend this company for all your floor cleaning needs.
I had tobacco/saliva stains in newly installed carpet. The stains were dried in over 1 week before I discovered them. I called and Scotts came out the same day and returned the next day when the stains were still visible once the carpet dried up! The 2nd time was a charm. I can’t see the mishap!
Been using them for years, always do a great job!!!
I just moved back from Ohio and had to get my carpets cleaned, these carpets were horrible! I called Scott’s and they were great! I had to cancel a few times and they still treated me like gold! They cleaned my carpets and they came out looking brand new! The technician that came out was awesome! Would recommend…
I have used Scott’s for years! They never disappoint. Moreover, I have sent my area rugs to them for clean and Scott Guard, They pick up deliver. I’ve even used them to clean upholstery!
They are very professional and caring of your needs. Awesome job. Nice and fresh.
I've called on Scott's in the past. As in the past cleanings, they did a fantabulous job. 2 man team did a great job. Very friendly, professional and on time. I highly recommend them.
My initial interaction was with Michelle, who was very pleasant, knowledgeable & detailed. Jason & Jose' were ON TIME, delightful and worked together as a Power Team! The entire Team truly earned their 5 stars.
Scott’s does a great job with carpet and pet stains. I would definitely recommend them! Great customer service
They clean carpets using multiple steps to ensure everything is clean. My carpets look great, and smell fantastic.
Excellent job done! On time and very detailed. Would recommend.
Jason and Jose were AMAZING and what they did with our carpets on our new to us home. Super friendly and easy to work with. HIGHLY RECOMMENDED. In all honestly I was a little leary seeing all 5 star reviews but they did not disappoint.Cannot recommend them enough!! Thank you!!
Scott’s went out of their way to help me out and did an amazing job. Very friendly owner and staff…rare these days.
Our grout looks amazing! They were friendly, on time and the outcome was fantastic! 10/10 recommend.
Jason did a great job cleaning my carpet. The high traffic areas looked like new when he finished. He came out on a holiday weekend. He was on time and very professional. I will use Scott's Carpet Care again.
I am ecstatic with the work Scott's and Jason and his partner did on my carpet! The carpet was badly soiled and they managed to make it look great. Michelle is wonderful to work with and called me when a cancellation came through so I could get my cleaning over a week earlier than scheduled. I appreciate all the…
We used Scott’s to clean our entire carpeted upstairs before moving into our home. They were very responsive and able to book the cleaning with only a few days notice. They provided a photo of who would be coming to clean which is an added safety bonus as a SAHM with two littles welcoming a stranger into the home.…
Did an awesome job!!
Great job and very professional.
Gene was very thorough to make sure we got the best results possible
Scott’s Carpet Care is always professional, on time, and does an exceptional job! I have used Scott’s Carpet Care for many years, and I’ve never been disappointed. I highly recommend Scott’s Carpet Care for your carpet needs.
Glen was informative and took his time. The carpet looks & smells great!
Highly recommend. Very professional.
I have used Scott’s Carpet Care multiple times and I will continue to use them! Great customer service and they did an amazing job on getting the work done. Arrived in time as well!!! Would recommend them to anyone looking for carpet cleaning services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |













