How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
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Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for general carpet cleaning
Clear ✕All 223 Google reviews tagged “General carpet cleaning”
WOW!!! We appreciate Phillip for allowing the carpet to be cleaned in our home on the tile!!! Jason and Stevie did an excellent job and our white carpet that is 27 years old looks brand new. All I can say is you are all amazing!!!
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3…
These guys are awesome and my carpets have never been clean!
Now my carpet and tile look new. Jose and Steve went above and beyond in their skill and professionalism. Thank you for a wonderful job!
The crew arrived on time, were professional and friendly. They respected my home and communicated clearly. My carpets went from dull and smelly to bright and fresh! I’ll be using them again in the future when needed. It took about 5 hours for most carpets to dry a few areas the next day.
I was extremely please with my carpet cleaning! Jose was very professional. He listened carefully to my needs. He then explained all that he was going to do to fix the problems. The carpets are clean and it all smells wonderful. He did an excellent job. I highly recommend him and this company. Hire them! You will be so happy with the work they do for you.
I had an excellent experience with Scott’s Carpet Cleaning! Jose Morales was our technician, and he did an amazing job cleaning the carpet in every room. He arrived promptly, was extremely friendly and professional, and made the entire process easy. The carpets look, smell, are free from dog, and feel so much…
Coming from the carpet cleaning industry myself, I was especially impressed by the quality of service. Juan was extremely detailed oriented, and professional throughout the entire process. The communication from Scott’s Carpet Cleaning was excellent from start to finish, making everything seamless and stress-free. I…
have been using Scott Carpet Care for many years and have always been very satisfied with the quality of their service. However, my experience yesterday with Jose was truly exceptional. Jose went above and beyond to ensure the job was done right. My carpets literally look brand new, and I couldn't be happier with…
We are very happy with our experience with Scott's. Jose was professional and did a great job with our carpets. Our carpet looks brand new! The communication throughout the entire process of getting a quote to completing the service was great! We will definitely be using Scott's again in the future.
Scott's Carpet Care did a fantastic job on all the floors of our church. They were thorough and efficient and very accommodating to our church schedule.
WONDERFUL EXPERIENCE!!! 2nd time using the company. Will continue!
Great work done by Scott’s carpet care
Scott’s Carpet Care was the right choice for cleaning our new house! Jose did a fantastic job detailing the carpet and removing tough pet stains. Would recommend them to anyone!
It was easy to book the appointment, affordable rates, and the service was outstanding. The team showed up on time and did a great job!
I couldn’t be happier with Scott’s carpet, furniture, and tile cleaning service! From start to finish, the team was professional, friendly, and incredibly thorough. My carpets look brand new, the furniture is fresh and spotless, and the tile and grout have been restored to a level I didn’t think was possible.…
Absolutely wonderful!! Great price. Professional service - and everyone was so friendly! Jason did an amazing job. We had considered replacing our carpet but wanted to give this a try first - so glad we did. Saved us thousands! They gave us the price upfront. Also great communication when they're on the way, gives a…
My carpet looks like NEW! It smells wonderful and feels great! Jason was very professional. He explained the process and was very honest about what he could do and what he could not do. I was totally impressed by the results. I will be recommending Scott's to every one I know!…
Scott's Carpet Care and their technician, Jose, did a fabulous job at our mother's house as she prepares to sell :-D Highly recommend!
These guys have been great ! Used them for years - would highly recommend! Jose was excellent.
They are very professional and attentive to my concerns. I have referred them to friends.
I’ve been using Scott’s Carpet Care for many years. They do a wonderful job. Very efficient and respond immediately to whatever I need. I used various carpet services prior to finding them and they definitely are the best.
I have been using this company for several years now. Each time, we get the same technician, which I really appreciate! He is very knowledgeable and very thorough. This time we had our grout, cleaned and sealed. We also have had our carpets cleaned with them. I would highly recommend this company to anyone who needs…
Phillip did a thorough job of cleaning the carpet and he remeasured our rooms to make sure we did not get overcharged as the size listed was bigger than actual. Friendly, he answered all of our questions. He just rolled in and did his business efficiently.
An amazing experience and the carpets look fantastic!
Excellent service !! Great job. He took his time and vacuumed, put down special cleaners for pet stains, and put furniture on blocks. Highly recommend!
The quality and service were great. We had the whole house done - carpet and tile. It was just one guy so it was an all day commitment on a holiday week but he was incredibly thorough. He also gave me recommendations for what cleaners to use that wouldn’t compromise the sealant or scotch guard. I would definitely…
UPDATE: 10/24/25- (Another amazing visit! Jason did a wonderful job. The older review is still true) I was kept inform of the technician's arrival and he was on time. Super friendly and respectful of our home. He did a great job of cleaning the carpet and left a beautiful pattern on carpet. I appreciate the prompt…
From phone call to completion I give Scott’s 10 stars. Customer service focused, communication is top notch, reasonable pricing, and I can’t say enough about Jose! He was so kind and professional and did an amazing job with our carpet. It looks fabulous and smells so fresh. It’s been 4 days since our service and I…
Absolutely the best carpet cleaning company. If you need professional carpet cleaning go with the best, I promise they are worth every single penny!
I just recently had Scott's out to clean carpet at another one of the rentals that we manage. They did a wonderful job. I highly recommend them.
Scott's team was amazing. They took their time, and the carpet looked almost like new!
What a great experience! Our carpet was so stained from pets, I wasn’t sure it would ever come clean. Now our carpet looks brand new! I can’t recommend Scott’s enough!
Very pleased with the communication and service. Im defenintly a customer for life
I highly recommend Jason. I’m very pleased with their service and the results. My grout and carpet look fantastic. I’ll definitely use Scott’s again. Update: 8/25. This time I used Jose and he was amazing. My carpet has never looked so good. The tile in my kitchen looks brand new all over again. It seems it doesn’t…
They did an excellent job of cleaning my carpet, some of which had pet stains. They also did an excellent job of cleaning my tile and the grout. Recommend
Great service!!! Jose was friendly, informative, thorough, and extremely professional!! I highly recommend Scott’s Carpet Care for all oltypes of carpet care needs!!!
As usual Scott’s was on time or early, professional, helpful, did a great job and as always a pleasure to have. I just really enjoy Gene’s service and so happy with my home after he leaves. What a great small business and excellent employee they have!!! I like the consistency of the same person coming out and…
Scott's Carpet Care cleaned 2 area rugs. They did a great job.
My go to company for cleaning my carpets is Scott’s. Arrived right on time and worked quickly. Friendly and polite and a great job!!
Used them again- always tries to help out even with next day emergencies- the best carpet cleaner we've used in 32 years- 8 states- 13 homes!!! What I wrote last year: “Jason Dunstone was exceptional! Punctual and was perhaps the most technically proficient carpet tech we’ve ever used! We’ve lived in 7 states and…
Great experience beginning to end for the 3rd time! Michelle was super friendly and responsive getting us on the schedule. Jose was on-time, super nice and professional. Most importantly, he was thorough and did an excellent job with our sectional. Would highly recommend (and have) for valuable rugs, carpet and furniture!!
Had the best experience with Jason’s team from Scott’s Carpet Care. Really personable guys, punctual, and honest. We had our carpet cleaned from bad kitty business and they cleaned it up nicely, smells great as if nothing happened.
Our technician, Jason, and the young man he was training, could not have been nicer. They arrived on time, worked together efficiently and we are pleased with the results. I highly recommend Scotts Carpet Cleaning.
Very quick to respond to an emergency flooding situation. Honest and took the time to walk through process. Highly recommend.
Was early, very honest and nice and explained everything and was just a relaxing great experience very nice guys also
Excellent job done! On time and very detailed. Would recommend.
Will definitely use Scott's again for carpet cleaning and other services when needed. Employee was on time and very personable.
We used Scott’s to clean our entire carpeted upstairs before moving into our home. They were very responsive and able to book the cleaning with only a few days notice. They provided a photo of who would be coming to clean which is an added safety bonus as a SAHM with two littles welcoming a stranger into the home.…
Our office gets tracked from people coming in and out of the warehouse all day. Then we also have drivers walk through with 5th wheel grease on their shoes!!!! We get cleaned quarterly and the floors always go back to new. And it doesn't kill my budget!
These guys are the best! Not only were they professional but the guy came early! Had my couch and 3 rooms and stairs cleaned 4/10/23. Even the carpet smells fresh from what he put on it! My couch went from brown to white! I have a big sectional and he took his time and got every pillow and cushion! I will never book…
Jason was on time, super friendly and did a great job!
We booked with Scott’s Carpet Care. Exceeded our expectations. Very awesome service. Definitely will be using them again.
New puppy, not potty trained so Jason really had his work cut out for him. He was super nice, knowledgeable and did an excellent job! We are so pleased and love that he found pet stains (with a blue light) that we didn’t even know were there. Great advice!
Very professional, great job.
Very professional. On time! Gene was very thorough and helpful. Took his time setting corner guards so as to make sure to not scuff walls when pulling hose through house. Did a pre vacuum of all carpet. Overall I was very satisfied with the service!! I would certainly use Scott’s Carpet Care again and will tell family and friends as well.
Jason did an excellent job cleaning our carpets. Removed stains and pet stains. I was impressed with the entire process from the initial call for quote all the way through the finished product. Very seemless and painless!
Great job, very professional
Scott's Carpet Care was quick to help with my carpet cleaning needs. They are always professional, and did a great job cleaning our carpets!
Gene was professional and knowledgeable on carpet questions we had. He did a fantastic job cleaning our carpets and really worked hard to take off some stains we had on there. Definitely would use again in the future!
Very friendly and professional. Carpet looks great!!
Highly recommend. Very professional.
Great experience!
Very pleased with Scott’s Carpet Care service! Highly recommend. Thank you!
The entire staff was professional and efficient. I am very happy with the quality of their work and would use them again when the time comes.
This service was amazing. The technician Jason arrived early. He was super friendly, nice, professional and very quick. He did me and my next door neighbor house one after another and finished way before the expected time. I will definitely recommend this service. Our carpet came out super clean and smell good. I…
I have used Scott’s Carpet Care multiple times and I will continue to use them! Great customer service and they did an amazing job on getting the work done. Arrived in time as well!!! Would recommend them to anyone looking for carpet cleaning services.
On time, and very professional. Quality work at a reasonable price. Highly recommend.
BEST CARPET CLEANING COMPANY EVER!! I’ve used Scotts for years, never disappointed!
We just purchased a new home and used Scott's to do the carpet cleaning before our move in. The gentleman who came out was extremely courteous, professional, and knowledgeable. He did a great job and even removed some stains he had cautioned may not come out! Would highly recommend this company.
Gentlemen that represented this company to do the work was extremly nice and did a heck of a job getting a really bad stain out of the carpet. I will use again in the future if needed.
Scott’s has always been the go-to provider for us and our clients (real estate brokers with clients that frequently require their services). All at the company are true professionals. Great customer service, and experts in their field. Highly recommended.
Jason did an excellent job with our carpet cleaning. I would use them again.
Gene and help were fantastic! Very professional and detail oriented. Highly recommended!!
This was my first time using a Professional Carpet Company, and WOW they did amazing! Thank You so much Scott's Carpet Care. I would highly recommend them,and will use them again if ever needed.
I will definitely be a returning customer. I was able to make appointment via text which was so convenient! He arrived on time and completed the work with excellence.
The technician was professional and friendly. I'm very pleased with the work done and will definitely use them again!
Our technician came on time. He took care with his set up and treatment of our carpet. His work was excellent. We previously had an area rug cleaned and were pleased with the results…..thus the call for cleaning our carpeted stairs, bedrooms and game room upstairs. The carpet looks new!
Excellent service.
He was on time, and did a good job on my three rooms!
Great communication and on time! Did a fantastic job and will definitely use again
Quality work and great attitude.
Great service and very easy process!
Very nice staff, great work. Ive used Scott's for years for my residential and commercial carpets. They are really good
Very happy with the service.
Gene with Scott’s Carpet Care did a fabulous job cleaning our carpets. We had pet stains and high traffic areas that look like new carpet now! So happy with the results. Highly recommend and will definitely use again.
Jason was great !!!
Five Star service from a family owned business. Will definitely call them again. On time and professional scheduling is much appreciated.
Scott’s is always on time, professional, and competent. I would recommend to anyone.
Scott’s Cleaning crew were amazing! My carpets look brand new! The entire company was so easy to work with because their work ethics are top notch!
The service that they provided was wonderful. My carpets had really aggressive stains and they really made them look move in ready. Way pass my expectations and the guys that came out were very nice and professional. Definitely Recommend!!!
Gene arrived on time and did a fantastic job cleaning two large recliners and the upstairs carpet with lots of pet stains. He was friendly and professional, he heavily pretreated the pet stains, and was very thorough and knowledgeable. Highly recommend Scott’s!!
Scott's Carpet Care was punctual and friendly! I appreciated that they wore masks. They did a great job cleaning our carpet upstairs, and worked quickly, too. We will definitely use them again!
They did an amazing job! Our carpet smell good and looks new!
Awazing service. Would strongly recommend these folks. Had an emergency milk into carpet issue, and they booked us quickly and got the job taken care of extremely well.
Very pleased with my carpet cleaning. Carpet looks great! Old carpet looks new. The company representative was on time and very professional. He worked hard and did a good job.
Phillip took his time explaining the process they use and suggested some other products I can use to keep everything nice and clean. Jason spent 8 hours of non-stop cleaning and did an amazing job. He was even able to remove a stain in one of the upstairs bedrooms that we didn’t think we would ever get rid of.…
Gene was great. Got here right on time, explained everything, and did a wonderful job. Took his time and didn’t rush anything. Very blessed to have reached out to this company. Absolutely no way a rental machine or even a consumer spot cleaner can do as deep of a clean as the machines and products they use. The…
Great job very well done 👍 worth every penny🤷🏿♂️
From the initial estimates to the cleaning & delivery, Scotts performed like a champ. Jason did an exceptional job of delivering and laying out multiple area rugs, as well as expertly & professionally cleaning 1 room of carpet. Some of these area rugs had not been cleaned in a decade, had stains from 5 years ago…
The technician was courteous and professional. He treated my home like I it was his own. His work ethic and attitude was great. At my request, the company scheduled the work in two separate trips, due to the work being done, with no hesitation. Fit our schedule perfectly and the tech showed up earlier than expected…
We are very blessed to have Scott’s Carpet Care perform there services at our home. We were disappointed with another company that came and tried to over charge us. Very rude. But Scott’s Carpet Technician was very polite and professional. We will continue doing business with them! I highly recommende them! 5 ⭐️
Jason did an excellent job of cleaning our carpet. He made our old (20 years old) look like new. Thank you.
Scott's Carpet Care is at the top when it comes to customer service. Communication before and after service creates an enjoyable, streamlined process.
From start to finish my experience was amazing. Michelle was very helpful and tried to find the best price for my services. Jason arrived on time and was very professional. I will be using Scott’s for future work..
Gene was the agent who came to my home. He was extremely knowledgeable and polite. I like that the company uses protective guards for walls, furniture to keep the hose from scrapping against these things.
Did a great job! Thank you
Gene was on time, informative, and professional in his visit. Took care of the area in a timely manner, and did it all with a smile. I will use Scott’s for any other carpet cleaning needs in the future
They did a great job!
Carpet looks amazing. Thank you, Stacey
Responsive, professional and great communication. They were on time and the work was done in a timely manner and done well. Would definitely use again and recommend!
Jason was awesome, he did a great job, and I would recommend Scott's Carpet Care to anyone. Thank you very much.
Very professional! They kept in touch with me and scheduled everything. My dog had a few accidents around the house and they were able to get the stain and smell out of my carpet. Highly recommend.
Scott’s did an awesome job for us. They were on time, professional, answered all questions, and did a thorough job. Moving forward, we will never use anyone else for our carpet care needs.
I enjoyed the fact that I never questioned where I stood with Scott's Carpet Care. The pricing is clear and upfront. The minute I set up an appointment, I was put in contact with a Technician via text message. Communication was upheld before, during and after the job was done.
Scotts Carpet is very professional from the initial call to when work is complete. Prompt estimate and scheduling was easy.. Reasonably priced. Would highly recommend for your carpet cleaning needs.
My carpet came out looking amazing!!! They were professional, on-time and great service.
Took their time and explained the process. Carpet looks and smells great.
Great service and removed a bunch of old stains. Very friendly staff. Would use again for sure.
Scott’s came out and did a wonderful job on our carpet, tile, grout, and shower! They sealed the grout on my shower that had been prone to build up and made everything look wonderful! Can’t say enough good things about them!
Scott’s Carpet Care did a great job cleaning our carpet after we had some water get in through the weep holes. We had them clean all of our carpeted areas while they were out, and they did a fantastic job!
The tech was scheduled to clean 3 rooms but I mentioned a stain in another room, and without missing a beat, he treated that stain too! He took his time to completely get the stain out! I felt like he went above and beyond what was schedule for him! Whatever equipment this company used must be top grade! Our…
I am glad to use Scott's Carpet Care service. Their customer service on the phone was very helpful and Jason who came to clean our carpet at the living room and guest room did a great professional job! I was worried about any chemical smell that could linger after the service but the cleaning spray used was almost…
First of all, I was impressed with the receptionist who answered the phone (Michelle). She was friendly, knowledgeable, easy to talk to and certainly willing to meet our needs. We were in the process of putting a house on the market for sale and had to get several rooms of carpet cleaned. At the last minute, we…
Wonderful customer service and love the results! Highly recommend
New to the area and talked with Scott and knew this was the business to trust my rugs to. They look brand new. Vibrant colors and look wonderful! I will use again when the time comes.
Jason Dunstone did a great job. Great attitude and personality. And a fun person to talk to.
We contacted a neighbor regarding Scott's carpet care and received a strong recommendation. Jason arrived ahead of schedule, provided an overview of services and was very professional. Our pet stains and carpets were cleaned thoroughly. We will remain a customer and will definitely recommend services. Jason was awesome!
Jason did a great job on my carpet today. I love my carpet. It looks great, especially the stairs. Love love loved his wonderful and kind personality. Thank you Scott's Team! Awesome job!
I had last minute company coming to stay and my pets had made a mess of the carpet upstairs. Scott's Carpet Care team was able to fit me in same day for prices comparable to other companies. They showed up on time. The tech was very friendly, yet professional. And they did an outstanding job. I will definitely use them again.
After reading all their amazing reviews, I decided to use Scott’s to clean my carpets, Jason arrived on time, was very friendly and professional (was nice talking hockey with a fellow NHL fan) and my carpets look amazing! Highly recommend them!
Jason cleaned carpets and tile in our home! He did a fantastic job! I am thrilled with the results!
Called because the carpet in the room downstairs got soaked from the water pipes busting in the attic. They were able to come out ASAP and did a wonderful job cleaning the carpet in the room and the stairs. I will definitely use them again.
Scott's did a great job cleaning our carpet. Jason was prompt and knocked out the cleaning quickly and I was able to pay with my card no prob. This company came highly recommended by other people in the Humble/Atascocita area.
First.. how do I describe how DESPERATE I was for a really GOOD and thorough carpet clean? My elderly dog, incontinent, has magical invisible urine. The kind that you can't see the stains and you don't know that she's left a secret mess until you're sitting right up IN IT while trying to play with your kids in the…
Second time to use Scott's. Great job both times!
The service was awesome! This company is a family owned local business in Walden. I’m so happy that we are able to support them!!!
Scott's Carpet Care did a fantastic job on our carpets at home! We were super pleased with the efficient and quality service performed. We will definitely use them again & would highly recommend to anyone needing the same service. The technician was friendly & did a great job.
Tech was so friendly and professional. The carpet looks great! I would recommend Scott’s for all flooring needs! They were recommended to me !
Scott’s carpet did a wonderful job on our move out carpet cleaning. They were flexible with move dates and on time for appointment. Carpets looked new when complete. Would definitely recommend Scott’s!
I scheduled a whole house carpet cleaning along with tile and reseal on all the wet areas including tub shower tiles. This service was scheduled about a month in advance and they were prompt and prepared. They came in and an amazing job. If you're looking for a carpeting cleaning company support a small business.…
Very efficient, friendly and a good worker!
Scott's was very communicative from initial phone call to completion. I received emails and texts to confirm the appointment and a text telling me they were on their way. They were early to the appointment and completed the job quickly and efficiently. Jason did a great job while in the house and took pictures of…
Fantastic service. Our carpets look brand new! Gene was awesome!
Jason was very professional and very helpful. I will definitely use this company again. Great rates, great response, very professional.
Gene was a great tech. He informed me of everything he was doing. And explained why some spots did not come up. Will differntly use them again.
Very impressed with this company. They always do a good, thorough job and are extremely professional- highly recommend.
Professional service. Would recommend.
Professional and prompt service. Carpets look and smell great! Will definitely use them again when needed!
Always professional and on time. Cleaning results are the best.
Gene did a great job with cleaning our carpet. I would definitely recommend this company!
Exceptional work
Philip came to the house & gave us a very reasonable estimate for cleaning our carpets. We then scheduled a time to have the work done. His technician showed up on time on the scheduled date. He performed the work in a very professional manner while my wife & I continued to work uninterrupted. We were very satisfied with the job.
A 5 star rating isn’t adequate for this company. They are beyond great. We had them clean our carpets, area rugs, and tile floors. They got out stains that we thought would never come out. Their customer service is the best.
Gene was professional & punctual. He was extremely conscientious, courteous & careful. It is without trepidation, that I recommend Scott's Carpet Care(Gene as the carpet tech) due to my overwhelmed satisfaction!!
I had had accidentally spilled nail polish on my carpet. I had tried removing with nail polish remover but it made the carpet worse. Called Scott's Carpet and they were able to remove the stain several days after the incident happened. I would recommend this company 100%. Lesson learned! If nail polish spills on…
This is our go to for deep cleaning of our carpets and tile - great job and so respectful of our home. Joy to work with
Scott's Carpet care did a great job on our tile and carpet throughout our house. Jason the technician was very nice and patient with our dogs that wanted to follow him around as he worked. I wold highly recommend Scott's to all of my friends and family.
Jason was a very pleasant, hard working guy. He went above and beyond what other carpets companies do. My carpet has never looked so clean! Very happy!!
I absolutely recommend this company for your carpet cleaning. The technician was professional and worked around our moving schedule and did such a fantastic job. My carpets looked like new! Also, no more dog smell in our bedroom where they sleep the most. I would use them again. Great service, good pricing and so fast! A++
Carpet and Tile was cleaned. It all looks fabulous and we are very pleased. Crew was on time, professional, clean, and removed stains we thought could never be removed.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |






