How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for general carpet cleaning
Clear ✕All 223 Google reviews tagged “General carpet cleaning” · showing 60
WOW!!! We appreciate Phillip for allowing the carpet to be cleaned in our home on the tile!!! Jason and Stevie did an excellent job and our white carpet that is 27 years old looks brand new. All I can say is you are all amazing!!!
First, I'd like to start with how pleasant Michelle was to get my appointment setup, and also how fast they were able to accommodate my request. Second, the technician Jose was very professional, knowledgeable, and did an absolute bang up job. 10/10 We operate an elevator company with a large warehouse and 3…
These guys are awesome and my carpets have never been clean!
Now my carpet and tile look new. Jose and Steve went above and beyond in their skill and professionalism. Thank you for a wonderful job!
The crew arrived on time, were professional and friendly. They respected my home and communicated clearly. My carpets went from dull and smelly to bright and fresh! I’ll be using them again in the future when needed. It took about 5 hours for most carpets to dry a few areas the next day.
I was extremely please with my carpet cleaning! Jose was very professional. He listened carefully to my needs. He then explained all that he was going to do to fix the problems. The carpets are clean and it all smells wonderful. He did an excellent job. I highly recommend him and this company. Hire them! You will be so happy with the work they do for you.
I had an excellent experience with Scott’s Carpet Cleaning! Jose Morales was our technician, and he did an amazing job cleaning the carpet in every room. He arrived promptly, was extremely friendly and professional, and made the entire process easy. The carpets look, smell, are free from dog, and feel so much…
Coming from the carpet cleaning industry myself, I was especially impressed by the quality of service. Juan was extremely detailed oriented, and professional throughout the entire process. The communication from Scott’s Carpet Cleaning was excellent from start to finish, making everything seamless and stress-free. I…
have been using Scott Carpet Care for many years and have always been very satisfied with the quality of their service. However, my experience yesterday with Jose was truly exceptional. Jose went above and beyond to ensure the job was done right. My carpets literally look brand new, and I couldn't be happier with…
We are very happy with our experience with Scott's. Jose was professional and did a great job with our carpets. Our carpet looks brand new! The communication throughout the entire process of getting a quote to completing the service was great! We will definitely be using Scott's again in the future.
Scott's Carpet Care did a fantastic job on all the floors of our church. They were thorough and efficient and very accommodating to our church schedule.
WONDERFUL EXPERIENCE!!! 2nd time using the company. Will continue!
Great work done by Scott’s carpet care
Scott’s Carpet Care was the right choice for cleaning our new house! Jose did a fantastic job detailing the carpet and removing tough pet stains. Would recommend them to anyone!
It was easy to book the appointment, affordable rates, and the service was outstanding. The team showed up on time and did a great job!
I couldn’t be happier with Scott’s carpet, furniture, and tile cleaning service! From start to finish, the team was professional, friendly, and incredibly thorough. My carpets look brand new, the furniture is fresh and spotless, and the tile and grout have been restored to a level I didn’t think was possible.…
Absolutely wonderful!! Great price. Professional service - and everyone was so friendly! Jason did an amazing job. We had considered replacing our carpet but wanted to give this a try first - so glad we did. Saved us thousands! They gave us the price upfront. Also great communication when they're on the way, gives a…
My carpet looks like NEW! It smells wonderful and feels great! Jason was very professional. He explained the process and was very honest about what he could do and what he could not do. I was totally impressed by the results. I will be recommending Scott's to every one I know!…
Scott's Carpet Care and their technician, Jose, did a fabulous job at our mother's house as she prepares to sell :-D Highly recommend!
These guys have been great ! Used them for years - would highly recommend! Jose was excellent.
They are very professional and attentive to my concerns. I have referred them to friends.
I’ve been using Scott’s Carpet Care for many years. They do a wonderful job. Very efficient and respond immediately to whatever I need. I used various carpet services prior to finding them and they definitely are the best.
I have been using this company for several years now. Each time, we get the same technician, which I really appreciate! He is very knowledgeable and very thorough. This time we had our grout, cleaned and sealed. We also have had our carpets cleaned with them. I would highly recommend this company to anyone who needs…
Phillip did a thorough job of cleaning the carpet and he remeasured our rooms to make sure we did not get overcharged as the size listed was bigger than actual. Friendly, he answered all of our questions. He just rolled in and did his business efficiently.
An amazing experience and the carpets look fantastic!
Excellent service !! Great job. He took his time and vacuumed, put down special cleaners for pet stains, and put furniture on blocks. Highly recommend!
The quality and service were great. We had the whole house done - carpet and tile. It was just one guy so it was an all day commitment on a holiday week but he was incredibly thorough. He also gave me recommendations for what cleaners to use that wouldn’t compromise the sealant or scotch guard. I would definitely…
UPDATE: 10/24/25- (Another amazing visit! Jason did a wonderful job. The older review is still true) I was kept inform of the technician's arrival and he was on time. Super friendly and respectful of our home. He did a great job of cleaning the carpet and left a beautiful pattern on carpet. I appreciate the prompt…
From phone call to completion I give Scott’s 10 stars. Customer service focused, communication is top notch, reasonable pricing, and I can’t say enough about Jose! He was so kind and professional and did an amazing job with our carpet. It looks fabulous and smells so fresh. It’s been 4 days since our service and I…
Absolutely the best carpet cleaning company. If you need professional carpet cleaning go with the best, I promise they are worth every single penny!
I just recently had Scott's out to clean carpet at another one of the rentals that we manage. They did a wonderful job. I highly recommend them.
Scott's team was amazing. They took their time, and the carpet looked almost like new!
What a great experience! Our carpet was so stained from pets, I wasn’t sure it would ever come clean. Now our carpet looks brand new! I can’t recommend Scott’s enough!
Very pleased with the communication and service. Im defenintly a customer for life
I highly recommend Jason. I’m very pleased with their service and the results. My grout and carpet look fantastic. I’ll definitely use Scott’s again. Update: 8/25. This time I used Jose and he was amazing. My carpet has never looked so good. The tile in my kitchen looks brand new all over again. It seems it doesn’t…
They did an excellent job of cleaning my carpet, some of which had pet stains. They also did an excellent job of cleaning my tile and the grout. Recommend
Great service!!! Jose was friendly, informative, thorough, and extremely professional!! I highly recommend Scott’s Carpet Care for all oltypes of carpet care needs!!!
As usual Scott’s was on time or early, professional, helpful, did a great job and as always a pleasure to have. I just really enjoy Gene’s service and so happy with my home after he leaves. What a great small business and excellent employee they have!!! I like the consistency of the same person coming out and…
Scott's Carpet Care cleaned 2 area rugs. They did a great job.
My go to company for cleaning my carpets is Scott’s. Arrived right on time and worked quickly. Friendly and polite and a great job!!
Used them again- always tries to help out even with next day emergencies- the best carpet cleaner we've used in 32 years- 8 states- 13 homes!!! What I wrote last year: “Jason Dunstone was exceptional! Punctual and was perhaps the most technically proficient carpet tech we’ve ever used! We’ve lived in 7 states and…
Great experience beginning to end for the 3rd time! Michelle was super friendly and responsive getting us on the schedule. Jose was on-time, super nice and professional. Most importantly, he was thorough and did an excellent job with our sectional. Would highly recommend (and have) for valuable rugs, carpet and furniture!!
Had the best experience with Jason’s team from Scott’s Carpet Care. Really personable guys, punctual, and honest. We had our carpet cleaned from bad kitty business and they cleaned it up nicely, smells great as if nothing happened.
Our technician, Jason, and the young man he was training, could not have been nicer. They arrived on time, worked together efficiently and we are pleased with the results. I highly recommend Scotts Carpet Cleaning.
Very quick to respond to an emergency flooding situation. Honest and took the time to walk through process. Highly recommend.
Was early, very honest and nice and explained everything and was just a relaxing great experience very nice guys also
Excellent job done! On time and very detailed. Would recommend.
Will definitely use Scott's again for carpet cleaning and other services when needed. Employee was on time and very personable.
We used Scott’s to clean our entire carpeted upstairs before moving into our home. They were very responsive and able to book the cleaning with only a few days notice. They provided a photo of who would be coming to clean which is an added safety bonus as a SAHM with two littles welcoming a stranger into the home.…
Our office gets tracked from people coming in and out of the warehouse all day. Then we also have drivers walk through with 5th wheel grease on their shoes!!!! We get cleaned quarterly and the floors always go back to new. And it doesn't kill my budget!
These guys are the best! Not only were they professional but the guy came early! Had my couch and 3 rooms and stairs cleaned 4/10/23. Even the carpet smells fresh from what he put on it! My couch went from brown to white! I have a big sectional and he took his time and got every pillow and cushion! I will never book…
Jason was on time, super friendly and did a great job!
We booked with Scott’s Carpet Care. Exceeded our expectations. Very awesome service. Definitely will be using them again.
New puppy, not potty trained so Jason really had his work cut out for him. He was super nice, knowledgeable and did an excellent job! We are so pleased and love that he found pet stains (with a blue light) that we didn’t even know were there. Great advice!
Very professional, great job.
Very professional. On time! Gene was very thorough and helpful. Took his time setting corner guards so as to make sure to not scuff walls when pulling hose through house. Did a pre vacuum of all carpet. Overall I was very satisfied with the service!! I would certainly use Scott’s Carpet Care again and will tell family and friends as well.
Jason did an excellent job cleaning our carpets. Removed stains and pet stains. I was impressed with the entire process from the initial call for quote all the way through the finished product. Very seemless and painless!
Great job, very professional
Scott's Carpet Care was quick to help with my carpet cleaning needs. They are always professional, and did a great job cleaning our carpets!
Gene was professional and knowledgeable on carpet questions we had. He did a fantastic job cleaning our carpets and really worked hard to take off some stains we had on there. Definitely would use again in the future!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |






