How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for pet stain & odor removal
Clear ✕All 144 Google reviews tagged “Pet stain & odor removal” · showing 40
Jason and Stevie performed 3 miracles today. Price can’t be beat and service is top notch. See for yourself…years of pet messes, spilled food and drinks - all washed away. Kitchen grout clean and seal is next. Thank you!!!
Great job. Friendly team. Definitely recommend!
The crew arrived on time, were professional and friendly. They respected my home and communicated clearly. My carpets went from dull and smelly to bright and fresh! I’ll be using them again in the future when needed. It took about 5 hours for most carpets to dry a few areas the next day.
Jose did such a great job. He removed stains that had been there for years. He was so helpful, knowledgeable and very friendly. Definitely recommend Scott’s.
I was extremely please with my carpet cleaning! Jose was very professional. He listened carefully to my needs. He then explained all that he was going to do to fix the problems. The carpets are clean and it all smells wonderful. He did an excellent job. I highly recommend him and this company. Hire them! You will be so happy with the work they do for you.
Fantastic services. My couch smells and looks fresh!!
Service has always been excellent. This is the third time I've used Scott's - my wool rug looks so beautiful and the work was completed when promised. I'll definitely call Scott's again!
WONDERFUL EXPERIENCE!!! 2nd time using the company. Will continue!
Great work done by Scott’s carpet care
Very professional service. I needed to clean all the carpet in my home in preparation to sell it. They changed their schedule in order to accommodate my timing. Very grateful for their consideration !
Great experience Thank you
The lady who helped me schedule was very professional and knowledgeable. The team that cleaned was on time, professional, and did a great job! Would recommend and use for other jobs!
Quick, professional, and did a great job! Jose was polite and efficient. Went above and beyond!
I couldn’t be happier with Scott’s carpet, furniture, and tile cleaning service! From start to finish, the team was professional, friendly, and incredibly thorough. My carpets look brand new, the furniture is fresh and spotless, and the tile and grout have been restored to a level I didn’t think was possible.…
Jose always does a great job!! Thanks so much, I will recommend Scott’s Carpet Cleaners to everyone they are the best!!! Jose goes above and beyond. He is truly the BEST and so professional!!!
Absolutely wonderful!! Great price. Professional service - and everyone was so friendly! Jason did an amazing job. We had considered replacing our carpet but wanted to give this a try first - so glad we did. Saved us thousands! They gave us the price upfront. Also great communication when they're on the way, gives a…
My carpet looks like NEW! It smells wonderful and feels great! Jason was very professional. He explained the process and was very honest about what he could do and what he could not do. I was totally impressed by the results. I will be recommending Scott's to every one I know!…
Scott's Carpet Care and their technician, Jose, did a fabulous job at our mother's house as she prepares to sell :-D Highly recommend!
These guys have been great ! Used them for years - would highly recommend! Jose was excellent.
I’ve been using Scott’s Carpet Care for many years. They do a wonderful job. Very efficient and respond immediately to whatever I need. I used various carpet services prior to finding them and they definitely are the best.
I have been using this company for several years now. Each time, we get the same technician, which I really appreciate! He is very knowledgeable and very thorough. This time we had our grout, cleaned and sealed. We also have had our carpets cleaned with them. I would highly recommend this company to anyone who needs…
Phillip did a thorough job of cleaning the carpet and he remeasured our rooms to make sure we did not get overcharged as the size listed was bigger than actual. Friendly, he answered all of our questions. He just rolled in and did his business efficiently.
An amazing experience and the carpets look fantastic!
Jason did a great job. The carpets look significantly better and the carpet technician demonstrated excellent customer service skills.
Jose did a phenomenal job with my sectional deep clean. I did not have high expectations since it’s white boucle but it looks and smells BRAND NEW. Thank you so much!
Scott’s Carpet Care team was great. They cleaned 3 large area rugs and did a bedrooom carpet clean. they were Friendly, on time, returned the rugs earlier than expected. I HIGHLY recommend them to anyone needing some work done.
From phone call to completion I give Scott’s 10 stars. Customer service focused, communication is top notch, reasonable pricing, and I can’t say enough about Jose! He was so kind and professional and did an amazing job with our carpet. It looks fabulous and smells so fresh. It’s been 4 days since our service and I…
My Go to Business for any type of floor cleaning. This time I called them out for carpet cleaning. Our floors had not been professionally done in ages and are beige &15 years old. Floors have never looked better! Highly recommended.
Absolutely the best carpet cleaning company. If you need professional carpet cleaning go with the best, I promise they are worth every single penny!
What a great experience! Our carpet was so stained from pets, I wasn’t sure it would ever come clean. Now our carpet looks brand new! I can’t recommend Scott’s enough!
Prompt, professional, and reasonably priced. They did a great job!
Jason Dunstone was an absolute pleasure to work with today. He was informative throughout the service, and we couldn’t be more pleased with the outcome. We were a little concerned that our 3 dogs would cause problems for Jason as he focused on the service, but it turned out that they all became best friends. We…
They did an excellent job of cleaning my carpet, some of which had pet stains. They also did an excellent job of cleaning my tile and the grout. Recommend
Great service!!! Jose was friendly, informative, thorough, and extremely professional!! I highly recommend Scott’s Carpet Care for all oltypes of carpet care needs!!!
Awesome service with Jason!!! And the tile floors look brand new!! Thanks guys!!!!
I have used the service a few times Always professional and do excellent work!
Used them again- always tries to help out even with next day emergencies- the best carpet cleaner we've used in 32 years- 8 states- 13 homes!!! What I wrote last year: “Jason Dunstone was exceptional! Punctual and was perhaps the most technically proficient carpet tech we’ve ever used! We’ve lived in 7 states and…
Had the best experience with Jason’s team from Scott’s Carpet Care. Really personable guys, punctual, and honest. We had our carpet cleaned from bad kitty business and they cleaned it up nicely, smells great as if nothing happened.
Our technician, Jason, and the young man he was training, could not have been nicer. They arrived on time, worked together efficiently and we are pleased with the results. I highly recommend Scotts Carpet Cleaning.
Been using them for years, always do a great job!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |




