How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREScott's Carpet Care
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 rug cleaning · 5.0★ from 1,074 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Scott's Carpet Care for 5 kinds of job.
Scott's Carpet Care for upholstery cleaning
Clear ✕All 81 Google reviews tagged “Upholstery cleaning” · showing 80
Jason did a fine job with my upholstery! You can’t go wrong with Scott’s!!
I had a great experience with Scott’s Carpet Care! My technician, Jose, did an excellent job. He was very thorough and helpful with explaining everything he did to keep my couches clean. Would definitely recommend!
Scott’s arrived today on time to clean clean our carpet and sofa. Nice job as always. Scott’s is the only one to use in our area. Great job and great people to work with. See you after Christmas after the grandkids spend the holidays here. We will need it. Thanks again.
Wonderful!! Pleasant, on time and did more than I even expected. We have dogs, cats and toddlers so it wasn’t an easy job! So happy! Thanks!
Fantastic services. My couch smells and looks fresh!!
Coming from the carpet cleaning industry myself, I was especially impressed by the quality of service. Juan was extremely detailed oriented, and professional throughout the entire process. The communication from Scott’s Carpet Cleaning was excellent from start to finish, making everything seamless and stress-free. I…
Our technician from Scott’s worked very hard to provide an excellent service cleaning our furniture. He paid attention to all of the details and was very conscientious and considerate of our home. I will definitely use them again!
WONDERFUL EXPERIENCE!!! 2nd time using the company. Will continue!
Wonderful to work with as always! Polite, clean, always gets the stains out! Goes above and beyond!
Great work done by Scott’s carpet care
Great experience Thank you
Quick, professional, and did a great job! Jose was polite and efficient. Went above and beyond!
I couldn’t be happier with Scott’s carpet, furniture, and tile cleaning service! From start to finish, the team was professional, friendly, and incredibly thorough. My carpets look brand new, the furniture is fresh and spotless, and the tile and grout have been restored to a level I didn’t think was possible.…
Jose was very honest in the work he did! He showed me some trouble spots on our couch (from our pets) and told me all the treatments he did to fully remove. He was on time and very thorough with the couch cleaning! I recommend Scott’s carpet care and Jose 10/10!
Jason did an excellent job cleaning our sofa and chaise. It looks new!
Jason was a very hard worker at our home cleaning two couches that we had. He did an excellent job. I think he did a better job than other upholstery cleaners we’ve had before. I will use Scott’s again.
Such a good and reasonable company to work with it. On time and my couch looks brand new!
The crew did a great job. Very positive and great folks.
Very professional, did a great job and fair price!
I’ve been using Scott’s Carpet Care for many years. They do a wonderful job. Very efficient and respond immediately to whatever I need. I used various carpet services prior to finding them and they definitely are the best.
wonderful experience. Very professional.
Scott’s hits a rare trifecta! Quality work and great customer service at a fair and transparent price. They took great care of everything from our carpet to our tile(including grout resealing) to our sofas.
This was my second time using Scott’s carpet care. Jason is great! He came out both times and is so thorough and detailed oriented. Excellent work!
Always on time and great service- my couch looks brand new!
Jose did a phenomenal job with my sectional deep clean. I did not have high expectations since it’s white boucle but it looks and smells BRAND NEW. Thank you so much!
Prompt and professional! They came and did my sectional last minute and did a great job!
Professional and efficient.
They did an amazing job on my sofa and went above and beyond to accomodate my needs. I will be having them back for my carpets
Did an awesome job on my sofa and I will be using them for my carpets as well. Would definitely recommend
I would highly recommend Scott’s! We hired them to clean our large pottery barn sectional couch, which had been abused over the last several years by two young kids and a large dog, and it looks virtually like new now! Jose was our tech, and he was great. He even cleaned our couch pillows at no extra cost. We will be return customers for sure.
Scott's is the only company that I will use to clean my carpet. I also had them clean the furniture this time, and it looks so much better! The service is always excellent and everyone I have dealt with has been very nice.
I have used the service a few times Always professional and do excellent work!
Great experience beginning to end for the 3rd time! Michelle was super friendly and responsive getting us on the schedule. Jose was on-time, super nice and professional. Most importantly, he was thorough and did an excellent job with our sectional. Would highly recommend (and have) for valuable rugs, carpet and furniture!!
The only company I will call to clean my floors and furniture.
They showed up on time, they were very polite and friendly, they spent there time cleaning out entire sectional at a very affordable price Would highly recommend to anyone
I always have my carpets cleaned by Scott's. Most recently I had to have a recliner cleaned. They did a fantastic job. The chair is like new. Reasonable prices and quality service! They are the best!
I have used Scott’s for years! They never disappoint. Moreover, I have sent my area rugs to them for clean and Scott Guard, They pick up deliver. I’ve even used them to clean upholstery!
Our grout looks amazing! They were friendly, on time and the outcome was fantastic! 10/10 recommend.
Ontime and very professional
These guys are the best! Not only were they professional but the guy came early! Had my couch and 3 rooms and stairs cleaned 4/10/23. Even the carpet smells fresh from what he put on it! My couch went from brown to white! I have a big sectional and he took his time and got every pillow and cushion! I will never book…
Very pleased with our upholstery cleaning! Our couch looks new again.
I can't say enough good things about Scott's Carpet Care. We had our couch cleaned a couple of weeks ago. Our technician, Gene, was promptly on time and so efficient. He carefully protected the floor and rug before getting started. Gene proceeded to pre-treat stains then cleaned our couch. We are so pleased with the…
Gene was very thorough to make sure we got the best results possible
We had a great experience with Scotts Carpet Care. Our technician arrived on time and had great communication with us. We had our couch cleaned and he did an excellent job. 10/10 would recommend. We will be using them again!
Great job. Took pet stained cushion into them and they cleaned and got the spot and smell out! Didn’t think it would ever smell good again! Thank you!
I have used Scott’s Carpet Care multiple times and I will continue to use them! Great customer service and they did an amazing job on getting the work done. Arrived in time as well!!! Would recommend them to anyone looking for carpet cleaning services.
Fantastic service, friendly and really paid attention to details.
Called on 8/4 to get an appointment to have my living room furniture (couch, love seat and recliner) as well as my sectional couch in my upstairs gameroom cleaned and Michelle was able to schedule someone to come out today 8/5!! My appointment was at 1130 and Jason arrived at 11am. Very friendly and professional and…
Scott's is up front about their fees and do great work! Gene assisted us today and really cared about my furniture. I was a little worried about letting a cleaning professional in my home to see my stained furniture (and embarrassed) but Gene did not judge lol! Now my whole house smells awesome and my furniture looks great!! 🙂 Thanks Scott's!!!
As usual, this company is the best for my area rug cleanings and my upholstery cleaning. The customer service is always outstanding and the techs almost feel like family. Great quality service and the pricing beats competitors by far. You won’t be disappointed!
Scott’s carpet cleaning does an amazing job! They cleaned our tile and sealed our grout and our flooring looks brand new! They cleaned our upholstered chairs and ottoman which took years of wear and tear off of them. They also cleaned our area rugs. Fantastic job on everything! I highly recommend them!
Gene arrived on time and did a fantastic job cleaning two large recliners and the upstairs carpet with lots of pet stains. He was friendly and professional, he heavily pretreated the pet stains, and was very thorough and knowledgeable. Highly recommend Scott’s!!
Very prompt and efficient! Will be using this company again!
The technician was courteous and professional. He treated my home like I it was his own. His work ethic and attitude was great. At my request, the company scheduled the work in two separate trips, due to the work being done, with no hesitation. Fit our schedule perfectly and the tech showed up earlier than expected…
Scott's Carpet Care is at the top when it comes to customer service. Communication before and after service creates an enjoyable, streamlined process.
Gene and Jason were on time and very professional. I had my sofa cleaned, and area rug and my tile cleaned. They all look great and I would not hesitate to use Scott's Carpet Care again.
Scott’s did an awesome job for us. They were on time, professional, answered all questions, and did a thorough job. Moving forward, we will never use anyone else for our carpet care needs.
Great quality work, professional and prompt staff. I really like these guys. They’ve done my sofas, shower tile, and having them back to do carpets next.
We asked Scott’s Carpet Care to clean a nursery rocker that has been through two kids and soon to be three. It had some ugly stains that were set in, and now it looks like new again. The work was high quality, and the customer service was better!
Great service with great pricing! This was my first experience using Scott's and will not be my last. The customer service is wonderful, which seems to be hard to find these days. My cream upholstered sofa looks brand new! They were able to remove the stains I knew about and others I didn't even notice until pointed out. Highly recommend!
The technician was super friendly, professional, clean, and worked very hard to get our couches as clean and stain free as possible.
Always professional and on time. Cleaning results are the best.
Great customer service! They came out to clean our sofas and did a wonderful job. Will definitely call them again for additional home services. Highly recommend!
Philip came to the house & gave us a very reasonable estimate for cleaning our carpets. We then scheduled a time to have the work done. His technician showed up on time on the scheduled date. He performed the work in a very professional manner while my wife & I continued to work uninterrupted. We were very satisfied with the job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 223 | $132–$290 |
| Carpet steam cleaning | 153 | $164–$359 |
| Pet stain & odor removal | 144 | $139–$377 |
| Upholstery cleaning | 80 | $170–$340 |
| Area rug cleaning | 47 | $139–$447 |