Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Scott's Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%50+3.5Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Scott's Termite & Pest Control

Bloomington, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.9★ from 174 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott's Termite & Pest Control is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott's Termite & Pest Control is better than 94% of cockroach control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott's Termite & Pest Control is better than 89% of cockroach control.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott's Termite & Pest Control is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott's Termite & Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott's Termite & Pest Control is better than 50% of cockroach control.C
50

Reviews for your job

Customers hired Scott's Termite & Pest Control for 8 kinds of job.

Scott's Termite & Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Ant extermination”

Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mason was very nice and helpful! Hope everything gets taken care of.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Brennan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Scott’s for our monthly pest control at our business for going on 3 years now and they have never disappointed! At one point we had an issue with ants so we gave them a call and someone came out that day with a solution! Haven’t had issues since. Great services and great employees.

Paid $60–80Great priceRodent exterminationGeneral pest inspectionAnt extermination
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Every Spring I get an ant invasion. From the first phone call Scott’s exterminator services was excellent. I only had to wait a day for service. He was so professional and explained my options. The next day the ants were gone.

Paid $140–160Great priceGeneral pest inspectionAnt extermination
Douglas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Pests are not an issue after Scott treatments. Reliable service with reasonable cost.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
RichardLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have quarterly service from Scott's. They are very easy to work with.

Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott's pest control, all I can tell you is you won't be disappointed if you use them. Always on time and do exactly what they say they are going to do.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They provide prompt, professional and courteous service.

Reasonable priceAnt extermination
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I had them come out in the fall to treat for ants. It was effective over the winter but they returned full force in March/April. I called repeatedly and left messages. I left a request on their website. They did not and have not responded at all. Very unprofessional and unacceptable business practice. Cannot recommend.

Ant extermination− Responsiveness− Professionalism
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After ants came out in full force yesterday I decided it was time to call pest control after owning our home for two years. A guy came out to give us an estimate and, after talking about all of our small issues here and there, he was honest and said what we were already doing for the ants was sufficient and that if…

Ant extermination+ Responsiveness+ Quality+ Professionalism
buck4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionAnt extermination
Diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Not sureSpider exterminationAnt extermination

Price

$152+31% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 54%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection23$58–$139
Termite inspection21$91–$181
Hornet & wasp extermination20$106–$371
Rodent extermination16$76–$323
Ant extermination11$83–$282
Termite extermination10$173–$426
Spider extermination8$58–$184
Cockroach extermination4$88–$323

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