Lawn care service · Twin Falls, ID · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%77+20.1Value 15%100+15.2Craft & service penalty25−7.5Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#328 of 363 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.8★★★★★33 Google reviews · 5 photos
94%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for punctual appointments, clear communication regarding schedules, and fair pricing for lawn care and pest control services. Recurring themes highlight effective results in treating weeds, spiders, and other insects, along with professional and friendly service interactions. A single criticism notes a no-call, no-show incident during an annual maintenance program, though this appears isolated among the predominantly positive reviews.
Google rating: 4.8 out of 5 from 33 reviews (94% five-star).
Reviews on this page: 33 Google reviews (28 with written comments, 1 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: June 25, 2025.
Service: Pest Control Service serving Twin Falls, Idaho.
Data from Google, last updated October 29, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
This companyPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott's Total Lawn & Pest Control LLC: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott's Total Lawn & Pest Control LLC: 77/100 on this factor. Category median: 93.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott's Total Lawn & Pest Control LLC: 25/100 on this factor. Category median: 96.D
25
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott's Total Lawn & Pest Control LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
4.8of 5
5 stars3194%
4 stars13%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
96%praise
Praise5396%
Complaints24%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1324%
Would recommend1324%
Price & value1018%
Speed & response815%
Quality & results713%
Communication35%
Honesty & trust12%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is also very professional and polite always messages me the day before to make sure I will be home”
“Simple highly recommend this company and I'm sticking with this company.”
“It’s nice to be kept on a schedule that he keeps for us that we don’t have to remember to schedule with him, and he has fair prices.”
“I was able to make an appointment with Scott’s right away even though it’s busy right now.”
“Scott’s is a great company, they always fit me in when I have an issue, they do great work and are affordable.”
“Wes is a great communicator and wants to do what's right for your lawn, not just take your money.”
“They are professional, honest, and very affordable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Scott's Total Lawn & Pest Control LLC for 2 kinds of job. Pick one to see what they paid and said.
PeggyLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was having some issues with mystart called several places didn't get a good response. I called Scott's total lawn and pest control company. He came the next day. Cause I called late in the afternoon and. Gave me an estimate, told me what the problem was simple. Simple highly recommend this company and I'm…
Toni1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have been having Scott's spray around the outside of my house for spiders for a couple of years now and have been very happy. Have had no spiders around the outside or coming in my house at all and highly recommend him. He is also very professional and polite always messages me the day before to make sure I will be home
Bret10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I am a new client and had my lawn get away from me with bugs and weeds. Called and he worked me in his schedule and kept in touch with me for my appointment. He knew exactly how to treat my lawn and did in one visit what I have been trying to do all summer.
Lawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
JerryLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wes was knowledgeable and helpful. Prices were fair. Has all the services I need.
S5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I called 2 places that were recommended before I tried Scott’s. I couldn’t get a call back from either. I was able to make an appointment with Scott’s right away even though it’s busy right now. He was really good about letting me know when to expect him and he showed up on time. I have some stubborn weeds that I…
Hanna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Scott is always on time and very responsive! It’s nice to be kept on a schedule that he keeps for us that we don’t have to remember to schedule with him, and he has fair prices. Definitely recommend!
Lawn pest control+ Responsiveness+ Punctuality+ Quality
I was having some issues with mystart called several places didn't get a good response. I called Scott's total lawn and pest control company. He came the next day. Cause I called late in the afternoon and. Gave me an estimate, told me what the problem was simple. Simple highly recommend this company and I'm sticking with this company. He really helped me and getting my yard turned around😁
Response from the owner · a year ago
Thank you Peggy.
Toni Bryant1 reviewiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
I have been having Scott's spray around the outside of my house for spiders for a couple of years now and have been very happy. Have had no spiders around the outside or coming in my house at all and highly recommend him. He is also very professional and polite always messages me the day before to make sure I will be home
Response from the owner · a year ago
Thank you for the kind words.
Bret Belnap10 reviewsiTotal number of Google reviews Bret has written across all businesses on Google Maps, not just this one.
I am a new client and had my lawn get away from me with bugs and weeds. Called and he worked me in his schedule and kept in touch with me for my appointment. He knew exactly how to treat my lawn and did in one visit what I have been trying to do all summer.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Lawn pest control, Weed control
Jerry WaddellLocal Guide · 6 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
I called 2 places that were recommended before I tried Scott’s. I couldn’t get a call back from either. I was able to make an appointment with Scott’s right away even though it’s busy right now. He was really good about letting me know when to expect him and he showed up on time. I have some stubborn weeds that I can already tell are dying and he just sprayed today! Super nice guy and super helpful. Will definitely be using him again!
Response from the owner · 3 years ago
Thank you.
I appreciate the kind words
Hanna Dishaw4 reviewsiTotal number of Google reviews Hanna has written across all businesses on Google Maps, not just this one.
Scott is always on time and very responsive! It’s nice to be kept on a schedule that he keeps for us that we don’t have to remember to schedule with him, and he has fair prices. Definitely recommend!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Lawn pest control
Response from the owner · 4 years ago
Thank you Hanna.
Jacquelyn Crocker10 reviewsiTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
Scott’s is a great company, they always fit me in when I have an issue, they do great work and are affordable. I love how personable they are! Fantastic company and HIGHLY recommend!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Lawn pest control
Response from the owner · 4 years ago
Thank you Jacquelyn
Crystal CLocal Guide · 21 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Wonderful experience all around with this company ! We have a brand new build and we were getting bombarded with springtails inside and out! Also spiders..yuck! He was very quick to come to the rescue and and you will see from the photos..there are a lot of dead bugs to clean up now! Yay! Thank you Scott’s!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Lawn pest control
Response from the owner · 4 years ago
Thank you crystal.
we appreciate your confidence in us.
Jamie Wilcox12 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
I couldn't get a hold of my regular lawn spraying business this summer and Scott's was recommended to me. I am so glad that I made the change. Wes is a great communicator and wants to do what's right for your lawn, not just take your money. This is the best my lawn has looked in 10 years. Thanks.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Weed control
Response from the owner · 4 years ago
I'm glad we were able to help.
gdbird927053 reviewsiTotal number of Google reviews gdbird92705 has written across all businesses on Google Maps, not just this one.
Scotts Total Lawn and Pest came to help us. The previous owner had never taken care of the lawn, we had a terrible problem with weeds, the lawn just never looked good. Scotts came in, communicated exceptionally about what they were going to do, carried out the task of spraying and after only a couple of days, are lawn was weed free. In subsequent visits that we requested, they have sprayed and fertilized and our lawn is looking fantastic, thank you Scotts.
Positive: Responsiveness, Quality, Professionalism, Value
