Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Scott's Turf and Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Scott's Turf and Pest Services

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 282 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott's Turf and Pest Services is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott's Turf and Pest Services is better than 99% of termite control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott's Turf and Pest Services is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Scott's Turf and Pest Services for 8 kinds of job.

Scott's Turf and Pest Services for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 66

All 10 Google reviews tagged “Ant extermination”

Susan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lawn service for fire ants, grubs, mosquitoes & snakes. Great communication too.

General pest inspectionMosquito exterminationAnt extermination+ Quality+ Professionalism
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always very courteous and professional

Mosquito exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Scott’s Terf and Pest Services for over a year now and have only ever had great experiences with them. They are always quick to respond and do a wonderful job whenever they come over. I’ve had my last three services with Davis and Gerardo, both have been great! Davis did an indoor treatment at the…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to meet owner, Steve, as a new customer! He was very knowledgeable, professional and listened to my current issues with ants and explained their process to treat the problem. Thank you so much for coming to the rescue! I look forward to working with you.

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Thea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott's Turf and Pest Services is the only pest control I will ever use while living in the Triangle from now on. HUGELY communicative, fast, professional, friendly; I can't say enough positive things. I worked with Steve Scott specifically, and he was an absolute gem. If you have pest issues, look no further than Scott's Turf and Pest Services!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Destany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first experience with this company. Steve worked quick and made sure to communicate to workout a plan. It was great that he also worked my babies into the plan and considered what would be safest for them! I would 10/10 recommend and will definitely be continuing the service.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Right off the bat, Steve was very friendly! He was a huge help and throughly explained to us how he was going to handle things. He was very professional, and easy to talk to. We appreciate him coming out and spraying all our problem areas! Definitely recommend this company for any of your pest needs! We look forward…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

YOU WILL NEVER NEED ANY OTHER SERVICE. SCOTTS TURF AND PEST CONTEOL ARE THE BEST I contacted Scott's and they were very nice on the phone. I was told from the first phone call, the steps they would take. True to their word, they came out on the first visit and saw what was going on. They sprayed inside and outside…

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are professional, polite, and on time. Great service!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After many years of performing pest treatments by myself using store bought solutions, I decided to try a professional service and desired a local company. I called Steve Scott, the owner of Scott’s Turf and Pest Services and talked with him about the company’s services. He was very knowledgeable and based on his…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination35$56–$108
General pest inspection24$50–$106
Cockroach extermination12$58–$156
Home inspection12$56–$144
Ant extermination10$61–$161
Mosquito extermination8$58–$113
Hornet & wasp extermination8$58–$156
Termite inspection8$121–$282

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