Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers consistently highlight punctuality, clear communication, and professional service in their reviews of this Chapel Hill pest control provider. Reviewers note that technicians arrive on time, provide advance arrival notifications, and address various pest issues effectively. The company is described as responsive to customer needs, with fair pricing and flexible scheduling options. Long-term clients report satisfaction with the consistent quality of treatments and the company's willingness to return if pests persist. No significant criticisms or patterns of negative feedback appear in the provided excerpts.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
282 Google reviews we collected
Phrases our text analysis found in 231 written reviews
How often each topic comes up in the written reviews
We read 231 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Recent regular service performed with the typical great communication, punctuality and professional service!”
“Answered my call promptly and came the same day to resolve a black ant issue inside my home.”
“Scott's Turf and Pest was very responsive, flexible, and provided quality service.”
“Would HIGHLY recommend Scott’s Turf and Pest Services!”
“I recently had a fantastic experience with Scott’s Turf and Pest Services and I can't recommend them highly enough!”
“As a relatively new customer (10 months now) have been impressed with Scott’s service value, quality, communication, promptness.”
“Top notch service, great customer service at an affordable price!”
“It's a pleasure having technicians who are reliable and trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Scott's Turf and Pest Services for 8 kinds of job. Pick one to see what they paid and said.
Answered my call promptly and came the same day to resolve a black ant issue inside my home. Texted an appropriate arrival time and showed up as promised. Attentive courteous and so helpful.
If you have problems with bugs this is the company to call. They did an excellent job at my house. If you see a bug anytime after they treat your house they will come right back as many times as needed until the problem is resolved. All very friendly and professional.
Would HIGHLY recommend Scott’s Turf and Pest Services!! We’ve been using their services for 5 years and have never been disappointed. Recent regular service performed with the typical great communication, punctuality and professional service!!
Scott's Turf and Pest was very responsive, flexible, and provided quality service.
Just started a second season with Scott’s Turf and Pest. Love the service and customer service.
Steve has been great with his services. We have used him since we moved to chapel hill and we are happy. He has addressed all our issues immediately.
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 35 | $56–$108 |
| General pest inspection | 24 | $50–$106 |
| Cockroach extermination | 12 | $58–$156 |
| Home inspection | 12 | $56–$144 |
| Ant extermination | 10 | $61–$161 |
| Mosquito extermination | 8 | $58–$113 |
| Hornet & wasp extermination | 8 | $58–$156 |
| Termite inspection | 8 | $121–$282 |
5.0 ★★★★★ 282 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Answered my call promptly and came the same day to resolve a black ant issue inside my home. Texted an appropriate arrival time and showed up as promised. Attentive courteous and so helpful.
Linda, Thank you for leaving us your 5-star review! Have a wonderful day!!
If you have problems with bugs this is the company to call. They did an excellent job at my house. If you see a bug anytime after they treat your house they will come right back as many times as needed until the problem is resolved. All very friendly and professional.
Mike, Thank you so much for sharing your 5-star review with us and our service community. We appreciate your business and look forward to being of service to you and your family in the future. Take care!
Would HIGHLY recommend Scott’s Turf and Pest Services!! We’ve been using their services for 5 years and have never been disappointed. Recent regular service performed with the typical great communication, punctuality and professional service!!
Shane, We sincerely appreciate you taking the time to leave a 5-star review! Your feedback helps us to be seen in the communities we serve. We thank you for your continued business and a look forward to the next time we are able to be of service to you and your family! Have a great day!!
Scott's Turf and Pest was very responsive, flexible, and provided quality service.
Thank you, Travez, for taking the time to leave us your 5-star review about your experience with our service. We look forward to serving you in the future. Have a wonderful day!
Scott has gone above and beyond Definitely recommend
Gerry, We appreciate your business and taking the time to share your 5-star review with us and our service community. Have a great day!
Just started a second season with Scott’s Turf and Pest. Love the service and customer service.
Beth, Thank you so much for your kind words and for taking the time to share your 5-star review with us and our service community. We appreciate the opportunity to be of service to you and your family! Have a wonderful day!!
Steve has been great with his services. We have used him since we moved to chapel hill and we are happy. He has addressed all our issues immediately.
Thank you so much for your kind words. It is our goal to give the best possible service and we look forward to continuing to serve your pest control needs. Have a wonderful day!
Scott's Turf & Pest Services did an excellent job treating my home for pests. Not are they very timely in their work, they are extremely polite and always call to let me know their arrival time. It's a pleasure having technicians who are reliable and trustworthy. Would not use anyone else around Hillsborough or Orange County!
Thank you, Paula for your kind words. It is our goal to provide our customers with the best possible service and we are glad that is has been reflected in your service. We appreciate your business and look forward to continuing to serve your pest control needs.
Gets rid of the pest. Professional and friendly.
Deborah, Thank you for leaving us your 5-star review! Have a wonderful day!!
They always text to let you know when they’re coming. Great communication. Easy to reach if you have a problem.
Jayne, Thank you so much for sharing your feedback about our service with us and the community we serve! It is our pleasure to be of service to you. Have a wonderful day!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
