Experts Reviews · Company report
Scott's Turf and Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Scott's Turf and Pest Services

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 282 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott's Turf and Pest Services is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott's Turf and Pest Services is better than 99% of termite control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott's Turf and Pest Services is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott's Turf and Pest Services is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Scott's Turf and Pest Services for 8 kinds of job.

Scott's Turf and Pest Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 59

All 35 Google reviews tagged “Bug & insect extermination”

Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Polite & considerate staff - communication is important & they do a very good job of that too

Home inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always very courteous and professional

Mosquito exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Kate13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional and efficient. Employees are courteous and knowledgeable and go out of their way to help.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Linette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always do outstanding services. I'm a long time standing customer for some years now. If you're looking for professional pest services you can't go wrong with SCOTT'S PEST AND TURF SERVICES.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
James16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Once again they were superior in every facet! The best!

Bug & insect extermination
ZachLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Davis and Cheyenne were incredibly knowledgeable, personable, and professional during their visit to my house today. They walked me through various termite and other pest questions that I had, sprayed my property quickly and thoroughly, and promised to follow up promptly if I had any issues in the coming weeks or…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CmeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing Service! First time receiving service by them. No complaints!

Bee exterminationBug & insect exterminationFlea & mite extermination
LaurenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! They were quick to respond, had the best rate, and Davis was amazing!

Bug & insect extermination+ Responsiveness+ Punctuality+ Value
Deana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to set up appointment, next day service, awesome employees, and texts 30 minutes before coming! My experience was great and supper easy!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality
Judy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an ant infestation this morning. When I called, Steve Scott said he could come that day. He came, treated our house and said we should follow up with him in 2-3 days. I am happy to have a local company able to help in such a timely fashion.

Bug & insect extermination+ Responsiveness+ Professionalism
Thea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott's Turf and Pest Services is the only pest control I will ever use while living in the Triangle from now on. HUGELY communicative, fast, professional, friendly; I can't say enough positive things. I worked with Steve Scott specifically, and he was an absolute gem. If you have pest issues, look no further than Scott's Turf and Pest Services!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Destany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first experience with this company. Steve worked quick and made sure to communicate to workout a plan. It was great that he also worked my babies into the plan and considered what would be safest for them! I would 10/10 recommend and will definitely be continuing the service.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Ariannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Scott's Turf and Pest Services to treat our new home for pests. Steve Scott responded to our treatment request immediately and scheduled us for the very next business day. On the day of the appointment he arrived promptly and completed his work in a timely manner. We also really appreciated his honest…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, and quick to respond.

Bug & insect exterminationGeneral pest inspection+ Professionalism+ Value
Zay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was great, he was quick and responsive and went above and beyond to make me feel a lot ease.

Bug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service! After submitting my service request, the owner came out to my home just a few short days later. He was very kind, knowledgeable and professional - he even took the time to comfort my barky dog! Would 100% recommend! I doubt you’d get better service anywhere else.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was great! They provided awesome communication and showed up when they said they would. Very efficient and professional during the treatment process. Definitely recommend giving them a call for your pest control needs!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Right off the bat, Steve was very friendly! He was a huge help and throughly explained to us how he was going to handle things. He was very professional, and easy to talk to. We appreciate him coming out and spraying all our problem areas! Definitely recommend this company for any of your pest needs! We look forward…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was knowledgeable about my issues, come to my house and knew what I needed. Very professional and on time.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company really cares about it's customers. They are very caring, arrive on time and are respectful of property and plants. Also let me know when to expect them. And, their product has kept us bug free.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott's Turf and Pest Service is a wonderful company. They were quick, nice and explained everything to me. Prices are great and I have signed up for their continued service. My technician is Steve and he was on time, communicated well and very kind. I highly recommend Scott's Turf and pest services.

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been using Scott’s for several years now. They do a great job. Very professional and quick to respond. Highly recommend them.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Natalia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott & Emily we’re very friendly & helpful in answering all my questions about my bug extermination. Scott was able to come out next day and have our new home pest free just in time for Easter. Highly recommend this business.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

YOU WILL NEVER NEED ANY OTHER SERVICE. SCOTTS TURF AND PEST CONTEOL ARE THE BEST I contacted Scott's and they were very nice on the phone. I was told from the first phone call, the steps they would take. True to their word, they came out on the first visit and saw what was going on. They sprayed inside and outside…

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are professional, polite, and on time. Great service!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reliable friendly service - and efficient control of bug issues!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

While having storm damage repaired on our house the contractor found active termite damage. I immediately thought of Steve Scott with Scott’s Turf & Pest Service. A couple of years ago we needed an emergency wasp extermination. We called Steve who was here the same evening and exterminated the wasp & nest. We were…

Bug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 stars all day long these guys have took care of all our needs and when we had an issue it was the same day had Steve and his son come out and service my house by 4 and I called at 9! They are friendly and will help Anyway they can and if you have an issue or need a visit in between visits they take care of it no issues! Highly recommended.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
LHLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I just want to say I called Scotts Turf & Pest control on Thursday because I was having issues with ladybugs & if it wasn't for the pouring rain they would have completed my service on Friday....They came early Saturday morning & did both interior & exterior & I am so happy. Scotts Turf & Pest control is very…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After many years of performing pest treatments by myself using store bought solutions, I decided to try a professional service and desired a local company. I called Steve Scott, the owner of Scott’s Turf and Pest Services and talked with him about the company’s services. He was very knowledgeable and based on his…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, communication and punctual. Just like its supposed to be.

Bug & insect exterminationHome inspectionGeneral pest inspection
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite inspection+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
GabrielleLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination35$56–$108
General pest inspection24$50–$106
Cockroach extermination12$58–$156
Home inspection12$56–$144
Ant extermination10$61–$161
Mosquito extermination8$58–$113
Hornet & wasp extermination8$58–$156
Termite inspection8$121–$282

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