Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.279
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$191
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 279 Google reviews tagged “Ant extermination” · showing 20

Libby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

These guys always do a great job.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!

Paid $80–100Not sureHornet & wasp exterminationGeneral pest inspectionAnt extermination
Twisted2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Our technician was fantastic!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Very friendly & attentive to issues and needs

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Graham2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Scout Pest Control Rep is always courteous, checks to see if we have issues, and makes sure to handle anything we need. Thanks Scout!

Great priceAnt exterminationSpider exterminationTermite inspection
Brody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Haven’t had any issues. Service is awesome

Great priceRodent exterminationSpider exterminationAnt extermination
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The exterminator was incredibly friendly and knowledgeable about his job. Austin was quick and efficient and he knew exactly where to look to locate the problems. I would highly recommend this company and Austin to anyone.

Paid $1–20Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
GenevaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Scout pest control arrived on time, promptly started pest control for my house & yard. Nick was very polite, friendly & efficient and also understood my concern for my pets. Thank you!

Hornet & wasp exterminationSpider exterminationAnt extermination
regan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Makenzye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Highly recommend! We had an ant problem, and the service we received was excellent from start to finish. Austin was very professional, knowledgeable, and thorough.

Paid $120–140Great priceAnt extermination
Anita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ben was very Professional and went above and beyond to take care of our Argentine ant problem 🐜 ⭐️⭐️⭐️⭐️⭐️

Reasonable priceAnt extermination
Dakota7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We love scout pest control. Sam, our technician, always does a great job with home homes !

Paid $20–40Great priceGeneral pest inspectionAnt extermination
JLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Lilliana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I saw the Scout truck in my neighborhood and asked about getting rid of wasps ands ants at my house. Lance was so nice, came and looked and gave us a quote.

Great priceHornet & wasp exterminationAnt extermination
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service and customer service

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
TriciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more ant extermination reviews (259 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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