How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for ant extermination
Clear ✕All 279 Google reviews tagged “Ant extermination” · showing 120
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Our technician was fantastic!
Very friendly & attentive to issues and needs
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Scout Pest Control Rep is always courteous, checks to see if we have issues, and makes sure to handle anything we need. Thanks Scout!
Haven’t had any issues. Service is awesome
The exterminator was incredibly friendly and knowledgeable about his job. Austin was quick and efficient and he knew exactly where to look to locate the problems. I would highly recommend this company and Austin to anyone.
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Scout pest control arrived on time, promptly started pest control for my house & yard. Nick was very polite, friendly & efficient and also understood my concern for my pets. Thank you!
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
Highly recommend! We had an ant problem, and the service we received was excellent from start to finish. Austin was very professional, knowledgeable, and thorough.
Ben was very Professional and went above and beyond to take care of our Argentine ant problem 🐜 ⭐️⭐️⭐️⭐️⭐️
We love scout pest control. Sam, our technician, always does a great job with home homes !
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
I saw the Scout truck in my neighborhood and asked about getting rid of wasps ands ants at my house. Lance was so nice, came and looked and gave us a quote.
Wonderful service and customer service
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
They were able to clear our small ant issue really fast and Sam explained really well any questions we had. We’ve had a great experience with Scout Pest Control!
Since Scout Pest Control has coming, our pest problem has been significantly lower. They made sure to explain what we were dealing with and the best coarse of actions. Sam was extremely kind and thoughtfull. He verifies each room is clear to enter.
Sam is great!! He is always prompt, professional, courteous and knowledgeable!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Always going above and beyond to make sure we are taken care of Sam browning
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
He was great. Very knowledgeable and told me about everything he found. His expertise was amazing. Loved dealing with him. He took care of our home inside and our
Brad was a wonderful technician! He explained everything very well to my husband and I, was very friendly, and did an exceptional job!!
Joe was AMAZING! So friendly and did a wonderful job cleaning up the outside and spraying Everything. So happy I went with Scouts. 10/10 RECOMMEND 👍🏻
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Best service ms ever! So kind and considerate! Understanding of our special needs son and always greets our kiddos. We have had excellent results from every single service he has provided!!!
Joe does a great job! He listens to concerns and addresses them. Happy with the services!
Christian is outstanding! Excellent service every time ! Highly recommended!
Sam did an excellent job! He was very friendly, knowledgeable, and made sure everything was taken care of. Great experience!
The tech was nice and they are always courteous. I've had very few issues with bugs since I started using them. The cost is higher than I'd like, but the do seem to do quality work.
They’ve been taking care of us for years and I’m so happy with them still years later! Very responsive and get us in quickly when we need extra treatment. Highly recommend!
Zack and Ryan are doing a great job
Sam is the man! Knowledgeable and professional. Answered any and all questions we had with ease. My wife feels safer with the pest on their way out, which makes my life easier. If you’re married then you know 😂 -John McGee
always customer centered and good service. highly recommend Scout
Sam, was absolutely phenomenal! Great personality, outstanding customer service, and a very professional demeanor. I felt comfortable opening my home to him and trusted every word of explanation of products being used. He answered every question I had with enthusiasm and confidence. Sam and Sam alone will be the…
Very professional and delivered important information. Very thorough!
Joe was very professional, friendly and took his time to answer any questions I asked. He done a great job!
Joe was very thoughtful and productive. Would highly recommend this company. The best pest control I have ever used.
Great service fast and effective and easy I recommend
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
Our technician Joe went above and beyond for us! We appreciate him so much!
Sam did a wonderful job. He text us prior to arrival just like they promised they would. He showed up on time. He educated us on all the different services Scout offers ( I didn’t realize yall offered termite)! Unfortunately I just paid an annual agreement with another company because we’re closing on this new house…
The guy that came out was very polite, professional, and set my worries to rest. No rushing on the job which i appreciated and was also very well put together.
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Very pleased with Scout Pest Control. Reasonable pricing. Always polite and accommodating. Follow up to see if needs have been taken care of. Would definitely recommend.
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
Nice people very knowledgable and willing to help. Affordable. Would recommend to family and friends.
Fast, effective, easy to work with. The technicians are on time and know what they are doing. A few months ago the German riches were out of control now it’s they are virtually gone! The monthly visits keep them going, I couldn’t be happier with my pest service
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…
I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…
Joe, our tech, was very nice and thorough! Definitely proud my mom recommended this company!
We have used Scout for years and have always been pleased with their customer service and attentiveness to problems when they arise. They are quick to perform a retreat if needed, address new concerns, and answer any questions. Chris was a pleasure to work with as have all of their technicians.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
Awesome experience. Explain everything. Very helpful. He even helped remove a live mouse on a glue trap I had in a closet. Most thankful. Worked hard taking care of my yard and outside my house.
Joe was fantastic! Very knowledgeable, thorough, and friendly. So happy with the services provided.
Service tech was on time, notified me 15 min. Prior to arrival. Excellent job very personable. Would highly recommend this company to friends.
He was very quick and efficient but also made sure the job was done!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Scout pest control has been super. I get a text a week before they come out notifying me of the date they are coming, then another text the day of notifying me of the time. The techs are clean, professionally dressed and well spoken, I have no concerns with them being at my home or around my family. Plus the ant…
Very professional and friendly
Scouts has always been responsive to any of our needs . Replies are that day and services are always with in 24 hours. Couldn’t ask for a better business for pest control;. Representatives are; always clear and precise on what they are going to do or have done. They are also very friendly and willing to go extra…
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Friendly pest service and knowledgeable
Very nice employees, and get straight to the point.
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Very detailed and helpful
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
The staff is very friendly they care about the customer.
Every one of the techs are polite and professional anytime I've asked for something special there's never any questions
Our pest control is always on time and very nice.
The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…
Very friendly. And amazing work!!!
Scout is by far the best pest control company ever, local owners and operated. Sam is hands down the best pest control technician ever! From the first call to the final treatment, everything was professional, prompt, and thorough. Sam was super knowledgeable, explained the process clearly, and took the time to…
We love Scout Pest Control Frank Horn does a great job it keep the house swept and miscellaneous bugs away from the house.
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Scout has been wonderful in working with us to solve pest problems! They are quick and professional every time!
Lance has always done a superb job on my house!
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
Joe Adams was professional and courteous from the moment he arrived to service our home. He took care of the concerns and issues we had. He is the reason we continue to use Scout!
Joe was so nice. Always great service. Been using them for a few months now & have always been happy all around.
Scout always provides excellent and friendly service!
Chris explained the process and did a great job.
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
We have been using Scout for about 8 years now. We initially called for help with sugar ants and later added on termite prevention service. Scout has been very responsive and easy to work with. They keep us informed on when to expect their visits and will automatically reschedule us when the weather is not…
Friendly and courteous service. Got gold plan. Chris and Frank are friendly and respectful. I'll let you know how it all goes.
Came out the next day after we called about an ant issue. Fast and professional!
We usually just have them spray outside, but we had to have them come inside today to spray for ants. Lance came in to spray and was super nice. He listened to, and answered all my questions and was very quick and thorough! All around great experience!
Speedy and kind service!
Sam is very prompt and helpful.
When Sam was treating our home, he was thorough, kind and very knowledgeable. Haven’t seen any pests since!
Great pest service. Friendly service and always willing to come out in between visits if necessary. Highly recommend!
Excellent service and attention to detail.
Great service. Thoroughly explained the process and options. Highly recommend.
Lance was very friendly and took the time to walk me through all the different services. He also provided us with recommendations on other things we could do for our crawl space!
We've been using Scout Pest Control for several years. Customer service is great and very responsive. We place a call with an issue and they're coming out the same or next next day. The techs are very thorough and they explain what they're doing. We highly recommend them!
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Always on time.Listen to your pest problems and find a solution.
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
I love Scout’s Pest Control. Been with them for years, and it’s always been excellent service. They are prompt when I call, and they have always taken care of whatever problem I have had. Overall, have never had any ongoing problems with bugs/insects because the products they use work! Every guy that has come out…
After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…
Joe did a very thorough job and was very helpful.
Joe did a great job!! He was professional, knowledgeable and most importantly friendly.
Ben was very knowledgeable, professional and informative. I've begun my contracted service and am looking forward to keeping as many pests out of my country home as possible! Update: Feb 15, 2024: Tim came and serviced my home and did such a thorough job that I've requested that he be my permanent technician!!…
Very good! Glad they took cash!
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |