Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Bee extermination” · showing 20

JLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service and customer service

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
LoriLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!

Paid $100–120Great priceHornet & wasp exterminationTermite inspectionTermite extermination
LoraLeeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time customer, showed up super fast. Treated inside and outside!!

Paid $140–160Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
KristineLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terrica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Ryan are doing a great job

Not sureHornet & wasp exterminationRodent exterminationTermite inspection
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very informative and thorough

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have used Scout for years and have always been pleased with their customer service and attentiveness to problems when they arise. They are quick to perform a retreat if needed, address new concerns, and answer any questions. Chris was a pleasure to work with as have all of their technicians.

General pest inspectionMosquito exterminationBee extermination
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…

Paid $60–80Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He was very quick and efficient but also made sure the job was done!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationTermite extermination
GloecknerLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend scout pest control. Helped me with all my pest problems

Paid $60–80Great priceTermite inspectionGeneral pest inspectionMosquito extermination
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
kathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
24K-1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
sheri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our pest control is always on time and very nice.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more bee extermination reviews (34 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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