Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.170
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 170 Google reviews tagged “Bug & insect extermination” · showing 20

Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional

Bug & insect exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Cinda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent pest control service!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Sky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.

Great priceHome inspectionHornet & wasp exterminationSpider extermination
GwenLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honest company and friendly staff! Highly recommend for mosquito and other pesky bugs.

Home inspectionGeneral pest inspectionMosquito extermination
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brad was able to come out and spray our home which didnt take long at all. He was very knowledgeable and understanding about what I wanted done and didn't try to push any extra services like a lot of other places do.

Great priceBug & insect extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, effective and courteous. Asked about current issues and addressed them.

Bug & insect extermination+ Responsiveness+ Professionalism
jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
MarshaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Billy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Merishna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I couldn't be happier with Scout Pest Control’s service! With a busy household, dealing with pests was the last thing we need. Their team is prompt, friendly, and incredibly thorough. Their technicians are knowledgeable and answer any questions I have. Highly recommend Scout for anyone needing reliable and effective…

General pest inspectionMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Willie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scout always responds to my needs in a timely and professional manner. We have been customers for the last 3 years and not once have we been disappointed. Jermaine tended to our every need without complaint. It is great when service providers treat their customers as part of their extended family!

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Fire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joe did a great job!! He was professional, knowledgeable and most importantly friendly.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Crissy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very good! Glad they took cash!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality
Christy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Joe was informative and through with both the service and the information about the service

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We moved into our home this week and Scout Pest Control was the 3rd business I called. First 2 was major big name companies but Scout was one for me. Friendly and knowledgeable customer service. Got me a quick quote and appointment scheduled same day. Joe came out and was super kind and respectful to my family.…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Perry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service guy who came today has great people skills! He did an excellent job and explained everything clearly! Hope he can be my regular service guy!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Professionalism+ Value

Show more bug & insect extermination reviews (150 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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