How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for bug & insect extermination
Clear ✕All 170 Google reviews tagged “Bug & insect extermination” · showing 60
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional
Excellent pest control service!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Honest company and friendly staff! Highly recommend for mosquito and other pesky bugs.
Brad was able to come out and spray our home which didnt take long at all. He was very knowledgeable and understanding about what I wanted done and didn't try to push any extra services like a lot of other places do.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Prompt, effective and courteous. Asked about current issues and addressed them.
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…
Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises
I couldn't be happier with Scout Pest Control’s service! With a busy household, dealing with pests was the last thing we need. Their team is prompt, friendly, and incredibly thorough. Their technicians are knowledgeable and answer any questions I have. Highly recommend Scout for anyone needing reliable and effective…
Scout always responds to my needs in a timely and professional manner. We have been customers for the last 3 years and not once have we been disappointed. Jermaine tended to our every need without complaint. It is great when service providers treat their customers as part of their extended family!
Joe did a great job!! He was professional, knowledgeable and most importantly friendly.
Very good! Glad they took cash!
Joe was informative and through with both the service and the information about the service
We moved into our home this week and Scout Pest Control was the 3rd business I called. First 2 was major big name companies but Scout was one for me. Friendly and knowledgeable customer service. Got me a quick quote and appointment scheduled same day. Joe came out and was super kind and respectful to my family.…
The service guy who came today has great people skills! He did an excellent job and explained everything clearly! Hope he can be my regular service guy!
Jermaine is the most courteous and very through with his work. Always goes way beyond in his service!
The Scout Pest Control technician was very thorough and explained everything in detail. We were very pleased with the service and highly recommend them.
Not only was the technician Joe on time he was early. Was very thorough in treating and explained what would be happening over the next several days. He was very professional and friendly. Will definitely recommend to all my friends and family that need pest control services.
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
As a new customer, Jermaine provided outstanding customer service! Arriving on-time, he was very personable, addressed the issues and concerns and provided detailed information on effectiveness of the pesticides used. Very pleased with his professionalism!
Representative was thorough, friendly, professional and very helpful. Did a great job clearing away all spider webs from the inside of my garage that I did not initially notice until he pointed it out, and for which I was very grateful.
Great service!
Jermaine came by today for my first service and he was wonderful. Very professional and friendly with my pets. He took his time to get rid of all my spiderwebs and spray my home inside and out. Definitely the best pest control service I’ve experienced Edit: Cody came out today to take care of a hornet nest in my…
Great Customer Service and shows passion in his job.
Jermaine was very professional and proficient in his job! I would gladly have him and this company to my friends and family!
Been a customer for over 2 years now and they've done a great job keeping the bugs away
They are a dream to work with, and you'll sleep better at night knowing your home is pest free.
Great work. They did what they said they would do. Joe was very friendly, helpful, over all above great. Look forward to working with him and the company.
I called between visits because we saw some uninvited guests in our home. Ryne came out and was friendly, professional, and did a very thorough job of making sure we were protected. We picked up pest and termite control on the recommendation of the previous owners of our home and could not be happier!
Very professional very good know his product very knowledgeable informed customer myself that is everything he was about to do it before he did it and the results that should be given if there is anything wrong.
Best pest control company I have ever had the pleasure of working with. I have been through quite a few in the past. I have been using scout for over a year and have 0 complaints. I am on regular payments that never change. They always come out exactly when they say they will and I can call in between visits and…
Shout out to Cody and Jermaine! Providing the most professional service.
Had a great experience
Awesome service.
Tech was outstanding, friendly, and very outgoing. Can't express how enjoyable the experience was co.pared to other pest control companies.
Excellent customer service 👏
Whitley was great. Explaining and asking if i had questions with every step. I appreciate that she really took her time and was so thorough. Thanks for the great service. Update: It's been a year and I'm still happy with their service and staff. Great work. Friendly folks. Update: Aug 2023. Still happy! I have far…
Jermaine was great. Very helpful with any questions or issues I had with my home. Address the problems and explained exactly what he was doing. He was on time addressed everything we needed and checked things we hadn’t thought about like high spider webs and wasps. Great service
Germaine was amazing! He was so nice and helpful with answering our questions and giving us informative tips on maintaining a bug free home!
Had a Great experience with Scouts due to the team work of Joe and the sales team. Much appreciate the transparency of the information given by the technician. Helping me with any questions I had. Also giving a piece of mind with the service provided. Keep up the good work, Joe!
Great tech
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Everyone I've dealt with so far at this company has been so nice and helpful. Our tech is Joe and he is great! Very good at communication and knowledgeable.
I have nothing but good to say about scout pest control. The tech that came today he went above and beyond to make sure all areas were treated that I ask about. I’ve been using scout for about 4months now and and our bug issue is almost gone. Thank you Scout.
Cordial and professional
We have been using Scouts for years now. We appreciate their skill, their friendliness, and their willingness to work with our schedules. Bugs are no longer a concern for us. We use them for our regular bug services as well as making sure we never get termites.
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Since I've been with Scout Pest Control for several years now, I want the public including any one looking for a pest control company to do business with that Scout has done everything possible to keep me a happy customer. I would recommend them to any one with out question!
Great service!
Germaine was prompt, polite and professional. He seemed very knowledgeable of my dire situation, and worked especially hard to ensure I was pleased with Scout's products and his services. I look forward to Germaine following up with a revisit once activity is reduced/eliminated.
Scout Pest Control has been a great company for us. We’ve been customers of them for the past 3 years or so. They’re always professional in any interactions and quick to respond to requests. They’ve been quick to resolve and treat for any pests that come up. We couldn’t be happier!
Amazing service. Super nice!
Jermaine from Scout pest control was very informative and helpful. He even removed his shoes before entering my home. Thank you so much! We will never go without pest control again. Thank you Jermaine!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |