How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for bug & insect extermination
Clear ✕All 170 Google reviews tagged “Bug & insect extermination”
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional
Excellent pest control service!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Honest company and friendly staff! Highly recommend for mosquito and other pesky bugs.
Brad was able to come out and spray our home which didnt take long at all. He was very knowledgeable and understanding about what I wanted done and didn't try to push any extra services like a lot of other places do.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Prompt, effective and courteous. Asked about current issues and addressed them.
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…
Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises
I couldn't be happier with Scout Pest Control’s service! With a busy household, dealing with pests was the last thing we need. Their team is prompt, friendly, and incredibly thorough. Their technicians are knowledgeable and answer any questions I have. Highly recommend Scout for anyone needing reliable and effective…
Scout always responds to my needs in a timely and professional manner. We have been customers for the last 3 years and not once have we been disappointed. Jermaine tended to our every need without complaint. It is great when service providers treat their customers as part of their extended family!
Joe did a great job!! He was professional, knowledgeable and most importantly friendly.
Very good! Glad they took cash!
Joe was informative and through with both the service and the information about the service
We moved into our home this week and Scout Pest Control was the 3rd business I called. First 2 was major big name companies but Scout was one for me. Friendly and knowledgeable customer service. Got me a quick quote and appointment scheduled same day. Joe came out and was super kind and respectful to my family.…
The service guy who came today has great people skills! He did an excellent job and explained everything clearly! Hope he can be my regular service guy!
Jermaine is the most courteous and very through with his work. Always goes way beyond in his service!
The Scout Pest Control technician was very thorough and explained everything in detail. We were very pleased with the service and highly recommend them.
Not only was the technician Joe on time he was early. Was very thorough in treating and explained what would be happening over the next several days. He was very professional and friendly. Will definitely recommend to all my friends and family that need pest control services.
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
As a new customer, Jermaine provided outstanding customer service! Arriving on-time, he was very personable, addressed the issues and concerns and provided detailed information on effectiveness of the pesticides used. Very pleased with his professionalism!
Representative was thorough, friendly, professional and very helpful. Did a great job clearing away all spider webs from the inside of my garage that I did not initially notice until he pointed it out, and for which I was very grateful.
Great service!
Jermaine came by today for my first service and he was wonderful. Very professional and friendly with my pets. He took his time to get rid of all my spiderwebs and spray my home inside and out. Definitely the best pest control service I’ve experienced Edit: Cody came out today to take care of a hornet nest in my…
Great Customer Service and shows passion in his job.
Jermaine was very professional and proficient in his job! I would gladly have him and this company to my friends and family!
Been a customer for over 2 years now and they've done a great job keeping the bugs away
They are a dream to work with, and you'll sleep better at night knowing your home is pest free.
Great work. They did what they said they would do. Joe was very friendly, helpful, over all above great. Look forward to working with him and the company.
I called between visits because we saw some uninvited guests in our home. Ryne came out and was friendly, professional, and did a very thorough job of making sure we were protected. We picked up pest and termite control on the recommendation of the previous owners of our home and could not be happier!
Very professional very good know his product very knowledgeable informed customer myself that is everything he was about to do it before he did it and the results that should be given if there is anything wrong.
Best pest control company I have ever had the pleasure of working with. I have been through quite a few in the past. I have been using scout for over a year and have 0 complaints. I am on regular payments that never change. They always come out exactly when they say they will and I can call in between visits and…
Shout out to Cody and Jermaine! Providing the most professional service.
Had a great experience
Awesome service.
Tech was outstanding, friendly, and very outgoing. Can't express how enjoyable the experience was co.pared to other pest control companies.
Excellent customer service 👏
Whitley was great. Explaining and asking if i had questions with every step. I appreciate that she really took her time and was so thorough. Thanks for the great service. Update: It's been a year and I'm still happy with their service and staff. Great work. Friendly folks. Update: Aug 2023. Still happy! I have far…
Jermaine was great. Very helpful with any questions or issues I had with my home. Address the problems and explained exactly what he was doing. He was on time addressed everything we needed and checked things we hadn’t thought about like high spider webs and wasps. Great service
Germaine was amazing! He was so nice and helpful with answering our questions and giving us informative tips on maintaining a bug free home!
Had a Great experience with Scouts due to the team work of Joe and the sales team. Much appreciate the transparency of the information given by the technician. Helping me with any questions I had. Also giving a piece of mind with the service provided. Keep up the good work, Joe!
Great tech
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Everyone I've dealt with so far at this company has been so nice and helpful. Our tech is Joe and he is great! Very good at communication and knowledgeable.
I have nothing but good to say about scout pest control. The tech that came today he went above and beyond to make sure all areas were treated that I ask about. I’ve been using scout for about 4months now and and our bug issue is almost gone. Thank you Scout.
Cordial and professional
We have been using Scouts for years now. We appreciate their skill, their friendliness, and their willingness to work with our schedules. Bugs are no longer a concern for us. We use them for our regular bug services as well as making sure we never get termites.
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Since I've been with Scout Pest Control for several years now, I want the public including any one looking for a pest control company to do business with that Scout has done everything possible to keep me a happy customer. I would recommend them to any one with out question!
Great service!
Germaine was prompt, polite and professional. He seemed very knowledgeable of my dire situation, and worked especially hard to ensure I was pleased with Scout's products and his services. I look forward to Germaine following up with a revisit once activity is reduced/eliminated.
Scout Pest Control has been a great company for us. We’ve been customers of them for the past 3 years or so. They’re always professional in any interactions and quick to respond to requests. They’ve been quick to resolve and treat for any pests that come up. We couldn’t be happier!
Amazing service. Super nice!
Jermaine from Scout pest control was very informative and helpful. He even removed his shoes before entering my home. Thank you so much! We will never go without pest control again. Thank you Jermaine!
The Scout exterminators that come to the house are extremely knowledgeable. They are responsive to any concerns we have and always professional. We have rarely seen bugs or spiders since starting our service and they always answer our questions.
We’ve had Scout come out quarterly for at least 5 or 6 years to sweep our eaves and do a basic inspection for pests. We’ve alwayww we been pleased with how thorough they are and they’re professionalism. They have always been happy to come back after a visit to address new issues that might come up between scheduled visits.
The last visit was phenomenal. The tech was thorough and professional.
Professional and courteous.
Great customer service
The young man who came was professional and courteous, and our experience was just overall good!
After messaging them on their site over a weekend, I had an answer back on Monday and an appointment for Tuesday. They were very prompt and easy to work with. Great pricing too!
Very friendly and affordable!
Every time we have Scout at our house, they are professional, easy to talk to, and care about what we want with our services. Very happy, two years running as a customer.
I use them for my pest control prevention
I’ve been using Scout since 2020. I appreciate how responsive they are to any needs outside of my quarterly general treatment. Scheduling or re-scheduling is a breeze!
Great reliable bug service. We have used them for several years.
Jermaine is our technician. He has outstanding customer service and is very thorough and friendly throughout his entire services. He explains in depth the issues at hand and what to expect from the products used. They also use family and pet friendly products so it does take a moment since it isn't as strong but…
I noticed a problem with fleas and mosquitoes in the yard and called Scout. They were able to fit me in the schedule for service the very next day which was wonderful. The technician who arrived, Jermaine was amazing! He walked around the yard with me so I could show him where I noticed more bugs. I was originally…
Very pleased with service.
Excellent
The "bug guy" was very professional and very thorough. I am grateful and Happy with my our services from Scout Pest Control.
Superior service, in depth knowledge, very friendly. Extremely informative. Highly recommend!!!!
Lance was very courteous and asked specific questions about any problems that we had inside the house and outside. I mentioned problems with spiders on and around our pool deck areas and he used a special treatment for them and for their common prey bugs. I really appreciated Lance’s professionalism and responsiveness.
Great service. Honest upfront pricing and very knowledgeable staff on what it takes to treat for pests.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
Competent and friendly. Did everything I asked.
I really appreciate anytime we have a pest concern outside of our normal treatments, they come by and will take care of for us. All the Scout employees we have had to our house are friendly, and professional. Would highly recommend.
The service man was very professional and knowledgeable! He was very thorough and extremely efficient. He did an excellent job with a very pleasant attitude! I would highly recommend Scout Pest Control!
The tech that came out was Cody Jones. Very knowledgeable and very nice guy. Great service! 10/10 give this man a raise.
Jason came today for my service appointment. Jason was really nice and ask questions and listen to our answers carefully. He treated outside and inside. Very kind and professional young man. I am seeing great results and I will post again. So far I am very pleased with SCOTT'S services. Everyone is so nice and kind.
They were knowledgeable and friendly.
They were great! Easy to work with, very professional and friendly.
Very nice and easy people to talk to..
Always on time. Communication is great. Pests gone quickly following pest service. Service technician is always polite and professional.
Our monthly service is always a good experience. Technician is always on time. They are always thorough in performing their service. I appreciate them very much.
Technician was very helpful. He did a through job making sure house had sprayed for spiders, and webs clean up.
They came to our home and did everything they said they would do but allow a couple of days and they would come back very reasonable price
Customer service A++ from the initial phone call, to notifying us of how far out the technician was, to the technician himself. He was very thorough, explained the process, encouraged us to call if we had any issues between visits, and explained all the products used! 100% recommend!
I have been using Scout Pest Control for over a year. They’ve always been helpful and communicative! I am so glad that when I moved, I was able to bring them with me🙂 Definitely recommend this company!!
Great Great excellent service and explanation of the service details. Jeff was kind and knowledgeable.
Very knowledgeable and professional. On time and very polite. This was our first visit so hopefully all stays good but first visit was a success
I have used Scout for almost 2yrs now. I had a terrible time with black widow spiders and were very helpful and responded urgently to my issue. They gave great communication and I have never had a problem with them. I moved into new location and it had several bugs both inside and out and they have gotten this issue…
Super responsables y muy buen servicio ! Y súper precio
Very responsive and thorough. Professional and polite, provided education as well. Great service!
Scout has been great with communication. They always work around my schedule to visit when I’m available and when they’re on site they explain to me exactly what it is they’re going to do and how their process works. For me it’s important to understand The steps of the process so I know it’s working and I appreciate…
Wonderful experience! The gentleman was respectful and answered all my questions. He did a great job spraying the inside and outside of my home.
Wonderful team of dedicated professionals!! Scouts is the best in the area
Scout's Pest has been amazing to us and our family. I cannot say enough good things about the company. Their rates are affordable and the customer service is amazing. Any issue we have had they have taken care of within days. Would recommend them for any house in the area. We also use their mosquitoe services and…
Ashley came to do my service today and she did an awesome job. She sprayed my house in every spot that I told her that I was having problems. She literally sprayed in every room of the house something that I am not used to with the previous technician. I would recommend Ashley to people that I know. Thanks Ashley I will see you again next month.
Ashley was very professional and thorough.
Professional and on-time service. Happy to use them again.
Dixie was awesome, friendly and professional. She went above and beyond. Thanks! A++
We had an excellent experience with Scout pest control. James Sanders was our technician and was incredibly professional, friendly, and efficient. He listened to our spider concerns and explained his methods for resolution before starting the work. We can see the great job he did removing webs and taking extra time to spray problem areas.
On time and professional...I'll be sure to post additional comments in the next month or so.
Very informative and helpful
We have used scout since we moved into our new build home months ago. We recently had James and he was so kind and knowledgeable during the service and answered all my questions. Every service the techs have come out on time and called ahead of time to ensure we would be here to let them in. The prices and quality…
This was the first visit to the property. They were both incredibly helpful, polite, and attentive to the specific concerns that I noticed. Great experience, and will continue to use them as a regular extermination company.
From the 1st phone call this company went above and beyond. The tech was super nice and respectful.The tech took his time to make sure he got all the wasp nests down. I definitely recommend this company.
Very pleased
Very kind employees who provided prompt service and put my mind at ease!
The Tech (Ben) is so helpful and one of the most polite young man. If anyone is in need of a pest control business, Scout Pest is the one I would recommend.
Very professional workers and service!
Able to schedule same day, came out in time. Very professional and courteous !
Scout is the best is gets. Privately owned and operated, well in touch with their business and how it runs. They’ve had the same staff for years which shows committed workers and leaders. They provide extraordinary quality guaranteed. Cannot recommend them strongly enough!
My name is Kayla and your company services my home in Elkmont. I am reaching out because I work in an industry where you rarely get feedback for the positive, it's only ever negative and I don't want to ever be the person who does not show appreciation for the things other do for me and my family. Ben has been…
Christian was very helpful today! Found the source of our attic wasp issue! Thanks so much!
They are always professional and do a thorough job!
Zack and James were very helpful and thorough.
The technician was very punctual and extremely polite. He was very knowledgeable about the companies policy's and contract details. He was also respectful of any preferences of where I would prefer for him not to spray (the bedrooms mainly). I will definitely be recommending them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |