Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 203 Google reviews tagged “Cockroach extermination” · showing 20

Libby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

These guys always do a great job.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Graham2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The new guy seemed really knowledgeable on the issues I am having, felt very comfortable with him. He did more than the last guy that came in, and explained all the products he was using..

Paid $100–120Great priceCockroach extermination
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Thank you so much Sam we had a wonderful experience came out was very friendly done a wonderful job very pleased with the service 💞🙏

Paid $40–60Hornet & wasp exterminationCockroach extermination
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I love Scout Pest Control they did great job back yrs ago and once again when I needed them.Ive always recommended them and will continue.

Paid $60–80Great priceCockroach exterminationBed bug extermination
JLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service and customer service

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
KaciLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brad has always been professional, polite and helpful.

Cockroach extermination
Aubree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were able to clear our small ant issue really fast and Sam explained really well any questions we had. We’ve had a great experience with Scout Pest Control!

Reasonable priceCockroach exterminationAnt extermination
Kaylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Since Scout Pest Control has coming, our pest problem has been significantly lower. They made sure to explain what we were dealing with and the best coarse of actions. Sam was extremely kind and thoughtfull. He verifies each room is clear to enter.

Reasonable priceCockroach exterminationAnt extermination
ElizabethLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thorough and professional.

Not sureCockroach extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe is extremely professional and courteous. Great job!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always going above and beyond to make sure we are taken care of Sam browning

Paid $40–60Reasonable priceCockroach exterminationAnt extermination
George11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scout has provided excellent through the years. Today’s technician was outstanding!

Great priceCockroach extermination
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Sheena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe did an awesome Job! He was very friendly and professional. I plan on working with Scout Pest Control for a long time.

Paid $100–120Reasonable priceCockroach extermination
LoraLeeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time customer, showed up super fast. Treated inside and outside!!

Paid $140–160Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe is kind. Appreciate you! Services are great.

Rodent exterminationCockroach extermination

Show more cockroach extermination reviews (183 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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