How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for cockroach extermination
Clear ✕All 203 Google reviews tagged “Cockroach extermination”
These guys always do a great job.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
The new guy seemed really knowledgeable on the issues I am having, felt very comfortable with him. He did more than the last guy that came in, and explained all the products he was using..
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Thank you so much Sam we had a wonderful experience came out was very friendly done a wonderful job very pleased with the service 💞🙏
I love Scout Pest Control they did great job back yrs ago and once again when I needed them.Ive always recommended them and will continue.
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
Wonderful service and customer service
Brad has always been professional, polite and helpful.
They were able to clear our small ant issue really fast and Sam explained really well any questions we had. We’ve had a great experience with Scout Pest Control!
Since Scout Pest Control has coming, our pest problem has been significantly lower. They made sure to explain what we were dealing with and the best coarse of actions. Sam was extremely kind and thoughtfull. He verifies each room is clear to enter.
Thorough and professional.
Joe is extremely professional and courteous. Great job!
Always going above and beyond to make sure we are taken care of Sam browning
Scout has provided excellent through the years. Today’s technician was outstanding!
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
Joe did an awesome Job! He was very friendly and professional. I plan on working with Scout Pest Control for a long time.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Joe is kind. Appreciate you! Services are great.
One of the best hands down!!! You won’t be disappointed.
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Zack and Ryan are doing a great job
We live in a mobile home surrounded by trees.Lance has been doing our bug and vermin extermination for about a year. He is always respectful, friendly and concerned with our issues. Our dogs love to see him and he is very protective for their safety as well as my health. Thank you very much for your time and energy. Is
always customer centered and good service. highly recommend Scout
Joe does a great job. He always asks my needs. Works fast cleans outside very professional
Very professional and delivered important information. Very thorough!
Very professional lance did a great job definitely will stay with them a the payment set up was easy!!!
Our technician Joe went above and beyond for us! We appreciate him so much!
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Had a wonderful visit from scouts pest control the other day. The technician, Lance, was so helpful and so friendly. I appreciate what he did. I like the company a lot. I have recommended them to several people.
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
They always do a great job 👍
Fast, effective, easy to work with. The technicians are on time and know what they are doing. A few months ago the German riches were out of control now it’s they are virtually gone! The monthly visits keep them going, I couldn’t be happier with my pest service
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
Very professional and friendly
Chris was very informative and efficient with our service! He made sure to go over the process with us and got everything done quickly. Also very nice!!
Scout Pest has done a great job controlling my roach and termite problems. The service tech are nice and helpful in answering any questions or concerns I have about my issue. Scouts office personnel also respond quickly to any questions or concerns I have. I also want to give a shout out to the tech Chris that did a great job at my last appointment.
Simon was very helpful and honest about the whole process! He even gave me helpful tips to use going forward! Thank you Simon !
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Jason did a fantastic job! Very knowledgeable and worked great around my children and pets.
Lance was very helpful !
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
The staff is very friendly they care about the customer.
Every one of the techs are polite and professional anytime I've asked for something special there's never any questions
James Moore and the team was honest professional and left everything clean.
The technician was very informative and helpful. Detailed in making sure he completed each task while being efficient. Hoping for great results. Update. After the second visit we have yet to see a bug this week so that’s great.
Our pest control is always on time and very nice.
Scout is by far the best pest control company ever, local owners and operated. Sam is hands down the best pest control technician ever! From the first call to the final treatment, everything was professional, prompt, and thorough. Sam was super knowledgeable, explained the process clearly, and took the time to…
Got the job done quickly and as quoted. Good job Ben!
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Did an excellent job, and explained what he was doing and the process
Lance has always done a superb job on my house!
Scouts is the best! Responsive and accomodating.
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
Lance did a great job and is always professional.
We had a bad German roach problem tried everything nothing seemed to work. Well the yall did the job no more rat's or roach problems thanks for yalls great work.
He did a great job Love the Attention to Detail and really explained everything that he was . Never had someone come in and explain everything to me, and it made it so much easier for me to understand and be comfortable with the services that the company provided
Chris explained the process and did a great job.
We are having our house treated for roaches, and our amazing tech, Simon, who knows so much and is really good at what he does, has helped our home tremendously. Someone that stayed with us brought the roaches, and Simon is kicking them out!!! Thank you Simon! You are aweaome!! I recommend Scout, to any and all that…
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
We had the worst problem with bugs and they were the best we had results in weeks . The pest control man went above and beyond to make sure we were happy and understood everything he was doing and how it all worked and it's all people and pet friendly. Thanks Scout Peat Control.
Great guy! Very professional
We LOVE Scout pest control! Been using them for a year and it’s a Night and day difference. All the roaches (especially in the kitchen) and water bugs are gone ! It happened pretty instantly and has maintained. Worked like a dream and LOVE that their products are kids and animal safe as we have five kids and a dog.…
Lance was very very helpful and have me great advise to help with the problem!! 100/10 recommend
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Great Tech He (Sam) is very fast educational and really focus on important areas that most people don’t think of pest to be in he is a very cool Tech and would definitely recommend him to anyone who doesn’t have much knowledge about their pest because he comes in with the knowledge and skill and mindset to do a…
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Always on time.Listen to your pest problems and find a solution.
Great service.
Not only was the technician Joe on time he was early. Was very thorough in treating and explained what would be happening over the next several days. He was very professional and friendly. Will definitely recommend to all my friends and family that need pest control services.
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Eddie was responsive to My request to get all of the spider webs on the outside of the house. He was polite.
They are a dream to work with, and you'll sleep better at night knowing your home is pest free.
I haven’t seen any spiders, ants or other bugs in my house since Scout started treating my house. They come to my front door so I know they are here
Professional, good service, always in time!
Had a great experience
Tech was outstanding, friendly, and very outgoing. Can't express how enjoyable the experience was co.pared to other pest control companies.
Been very pleased with the service and we’re new customers
Great job, highly recommend. Jermaine was great, friendly, and knowledgeable!
The young lady that showed up was detailed and diligent.
I have nothing but good to say about scout pest control. The tech that came today he went above and beyond to make sure all areas were treated that I ask about. I’ve been using scout for about 4months now and and our bug issue is almost gone. Thank you Scout.
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Germaine was prompt, polite and professional. He seemed very knowledgeable of my dire situation, and worked especially hard to ensure I was pleased with Scout's products and his services. I look forward to Germaine following up with a revisit once activity is reduced/eliminated.
I have been a customer for the past 4 years and I am pleased with the results and the quality of service that your staff provide. Thank you
I have used Scout Pest Control for several years and have been highly satisfied. All of the technicians have been very professional and personable. They always ask if I have any issues or concerns and are quick to take care of these issues. I have not had reason to have them return between regular visits, but they…
Great technicians that came out each time. Fast and speedy service. I will definitely use this company in the future.
Cody Jones gave friendly service. He was very professional and explained everything in great detail!
Jermaine was an exceptional professional.
Awesome service!!
Love Scout so much that we brought them with us when we moved! If I have any issue at all I know I can call and they'll fix it. One of the very few companies that will treat the whole yard and not just right near your house. They were a lifesaver treating our yard for fire ants when we had little kids running around…
Technician was kind, courteous, efficient and knowledgeable.
Professional and courteous.
I’ve been using Scout since 2020. I appreciate how responsive they are to any needs outside of my quarterly general treatment. Scheduling or re-scheduling is a breeze!
I was impressed with Jermaine's Hard work and him being such a gentleman. He got everything done. He was very thorough and he made sure that no door was left unchecked There was also a drawer in our kitchen that has been driving my mother crazy cause it will not close. Jermaine went above and beyond the Call of…
Jermaine is our technician. He has outstanding customer service and is very thorough and friendly throughout his entire services. He explains in depth the issues at hand and what to expect from the products used. They also use family and pet friendly products so it does take a moment since it isn't as strong but…
Jeremiah was excellent!!!
Jermaine was awesome! Even helped remove a stake that was blocking the fence to open so he could work in the backyard
Lance was very courteous and asked specific questions about any problems that we had inside the house and outside. I mentioned problems with spiders on and around our pool deck areas and he used a special treatment for them and for their common prey bugs. I really appreciated Lance’s professionalism and responsiveness.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
The tech came out and was very professional and kind. I’ll be recommending them to anyone having pest issues!
Jason came today for my service appointment. Jason was really nice and ask questions and listen to our answers carefully. He treated outside and inside. Very kind and professional young man. I am seeing great results and I will post again. So far I am very pleased with SCOTT'S services. Everyone is so nice and kind.
Scout is awesome. They got rid of my roach problem and are very professional and friendly.
Service is great and I would refer you to my friends.
The guy was real nice and answered all of my questions
I have used Scout for almost 2yrs now. I had a terrible time with black widow spiders and were very helpful and responded urgently to my issue. They gave great communication and I have never had a problem with them. I moved into new location and it had several bugs both inside and out and they have gotten this issue…
Super responsables y muy buen servicio ! Y súper precio
Wonderful experience! The gentleman was respectful and answered all my questions. He did a great job spraying the inside and outside of my home.
Ashley came to do my service today and she did an awesome job. She sprayed my house in every spot that I told her that I was having problems. She literally sprayed in every room of the house something that I am not used to with the previous technician. I would recommend Ashley to people that I know. Thanks Ashley I will see you again next month.
The technician was very friendly and courteous. She listened to what I did or didn't need done. Gates were shut after she finished the treatment.
Cody, has been very professional. He explained our service contract before he started the services. Before and after each treatment he comes and asks if we have any new concerns or questions. Great guy, great service!
Technician Jeremiah took his time and made sure everything was sprayed
Very professional and informative. They answered all of my questions thoroughly.
Christian was very helpful today! Found the source of our attic wasp issue! Thanks so much!
I must say that I've never encountered such a responsive and professional pest control experience with any other company as I have with Scout. I had been looking around for a long time for pest control services but was hesitant to pull the trigger on any of them. My husband heard about these guys on the radio and I…
Great . I'm just so glad they actually showed up and was on time
Scout is fabulous! Very responsive and they are very informative as well! I’m highly pleased with their services and pricing as well. I’d recommend them to anyone looking for pest control.
I’ve been using Scout Pest Control for the last 6 months. Robert has been my Technician and has been providing great customer service In a friendly manner. Im happy to say that I have not seen any bugs in a while now.
I started using scouts about six months ago and immediately I noticed a big change ,I was having a issue with cockroaches with one of my rental properties and the technician was so informative and the chemicals he was using worked and so far I've been very pleased with the results .
I have been using them for well over two years and even moved their services to my new house. Can't recommend them enough!
Very nice person very professional and gave tips to make it better...
I have used Scout Pest Control for over a year and I am really pleased with their service! I recently had vehicle issues due to rodents chewing my vehicle wires. 😠 I called Scout - they come to my home every two months and It was almost time for their visit anyway - and I explained my situation. Zack arrived on…
We have seen an improvement. In back of our yard is a wild area so we'll probably always need someone to protect our house from bugs.
Richard was very patient and professional. He did the outside, knocking down all the spider webs and spraying. Then he came in and sprayed every room. He was here for about an hour and did a really good job .
They got rid of our rodents James is a very respectful person
Ryne was very professional and was happy to answer all of my questions. As it's coming up on the hotter months when the bugs are more active I'm glad to have Scout on hand.
Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!
Have been using Scout for 4 years and really value their services. They do a great job and their work is effective. The service techs and administrative staff are also professional, courteous, and friendly.
We have been with Scouts since 2016, and not had a single complaint to say. We’ve enjoyed each technician we have had over the years.And we love that the services are so affordable! Any time we’ve called with a question they have been quick to respond, and fulfill our needs. Everyone has always been so nice to us…
Clraned cob webs around windows & soffits, very pleased with the service...
We have been using this company for close to a year now. They are great! Responsive, helpful, friendly and reliable. We would highly recommend them!!
They were super responsive. I emailed them at 3am, as soon as they opened, responded and had someone over within the next few hours. They were very knowledgeable, professional, affordable, and friendly. I was very satisfied with their services.
James was a wonderful and respectful young man when he came and done my initial.
Scout addresses all these pests and seems to do a good job
Scout workers are always very nice and professional. I highly recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
