How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for cockroach extermination
Clear ✕All 203 Google reviews tagged “Cockroach extermination” · showing 80
These guys always do a great job.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
The new guy seemed really knowledgeable on the issues I am having, felt very comfortable with him. He did more than the last guy that came in, and explained all the products he was using..
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Thank you so much Sam we had a wonderful experience came out was very friendly done a wonderful job very pleased with the service 💞🙏
I love Scout Pest Control they did great job back yrs ago and once again when I needed them.Ive always recommended them and will continue.
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
Wonderful service and customer service
Brad has always been professional, polite and helpful.
They were able to clear our small ant issue really fast and Sam explained really well any questions we had. We’ve had a great experience with Scout Pest Control!
Since Scout Pest Control has coming, our pest problem has been significantly lower. They made sure to explain what we were dealing with and the best coarse of actions. Sam was extremely kind and thoughtfull. He verifies each room is clear to enter.
Thorough and professional.
Joe is extremely professional and courteous. Great job!
Always going above and beyond to make sure we are taken care of Sam browning
Scout has provided excellent through the years. Today’s technician was outstanding!
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
Joe did an awesome Job! He was very friendly and professional. I plan on working with Scout Pest Control for a long time.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Joe is kind. Appreciate you! Services are great.
One of the best hands down!!! You won’t be disappointed.
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Zack and Ryan are doing a great job
We live in a mobile home surrounded by trees.Lance has been doing our bug and vermin extermination for about a year. He is always respectful, friendly and concerned with our issues. Our dogs love to see him and he is very protective for their safety as well as my health. Thank you very much for your time and energy. Is
always customer centered and good service. highly recommend Scout
Joe does a great job. He always asks my needs. Works fast cleans outside very professional
Very professional and delivered important information. Very thorough!
Very professional lance did a great job definitely will stay with them a the payment set up was easy!!!
Our technician Joe went above and beyond for us! We appreciate him so much!
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Had a wonderful visit from scouts pest control the other day. The technician, Lance, was so helpful and so friendly. I appreciate what he did. I like the company a lot. I have recommended them to several people.
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
They always do a great job 👍
Fast, effective, easy to work with. The technicians are on time and know what they are doing. A few months ago the German riches were out of control now it’s they are virtually gone! The monthly visits keep them going, I couldn’t be happier with my pest service
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
Very professional and friendly
Chris was very informative and efficient with our service! He made sure to go over the process with us and got everything done quickly. Also very nice!!
Scout Pest has done a great job controlling my roach and termite problems. The service tech are nice and helpful in answering any questions or concerns I have about my issue. Scouts office personnel also respond quickly to any questions or concerns I have. I also want to give a shout out to the tech Chris that did a great job at my last appointment.
Simon was very helpful and honest about the whole process! He even gave me helpful tips to use going forward! Thank you Simon !
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Jason did a fantastic job! Very knowledgeable and worked great around my children and pets.
Lance was very helpful !
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
The staff is very friendly they care about the customer.
Every one of the techs are polite and professional anytime I've asked for something special there's never any questions
James Moore and the team was honest professional and left everything clean.
The technician was very informative and helpful. Detailed in making sure he completed each task while being efficient. Hoping for great results. Update. After the second visit we have yet to see a bug this week so that’s great.
Our pest control is always on time and very nice.
Scout is by far the best pest control company ever, local owners and operated. Sam is hands down the best pest control technician ever! From the first call to the final treatment, everything was professional, prompt, and thorough. Sam was super knowledgeable, explained the process clearly, and took the time to…
Got the job done quickly and as quoted. Good job Ben!
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Did an excellent job, and explained what he was doing and the process
Lance has always done a superb job on my house!
Scouts is the best! Responsive and accomodating.
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
Lance did a great job and is always professional.
We had a bad German roach problem tried everything nothing seemed to work. Well the yall did the job no more rat's or roach problems thanks for yalls great work.
He did a great job Love the Attention to Detail and really explained everything that he was . Never had someone come in and explain everything to me, and it made it so much easier for me to understand and be comfortable with the services that the company provided
Chris explained the process and did a great job.
We are having our house treated for roaches, and our amazing tech, Simon, who knows so much and is really good at what he does, has helped our home tremendously. Someone that stayed with us brought the roaches, and Simon is kicking them out!!! Thank you Simon! You are aweaome!! I recommend Scout, to any and all that…
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
We had the worst problem with bugs and they were the best we had results in weeks . The pest control man went above and beyond to make sure we were happy and understood everything he was doing and how it all worked and it's all people and pet friendly. Thanks Scout Peat Control.
Great guy! Very professional
We LOVE Scout pest control! Been using them for a year and it’s a Night and day difference. All the roaches (especially in the kitchen) and water bugs are gone ! It happened pretty instantly and has maintained. Worked like a dream and LOVE that their products are kids and animal safe as we have five kids and a dog.…
Lance was very very helpful and have me great advise to help with the problem!! 100/10 recommend
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Great Tech He (Sam) is very fast educational and really focus on important areas that most people don’t think of pest to be in he is a very cool Tech and would definitely recommend him to anyone who doesn’t have much knowledge about their pest because he comes in with the knowledge and skill and mindset to do a…
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Always on time.Listen to your pest problems and find a solution.
Great service.
Not only was the technician Joe on time he was early. Was very thorough in treating and explained what would be happening over the next several days. He was very professional and friendly. Will definitely recommend to all my friends and family that need pest control services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |