How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for flea & mite extermination
Clear ✕All 88 Google reviews tagged “Flea & mite extermination” · showing 40
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
Wonderful service and customer service
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Zack and Ryan are doing a great job
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
He was very quick and efficient but also made sure the job was done!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
Very friendly. And amazing work!!!
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Lance has always done a superb job on my house!
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
Joe and his helper were out today to treat my new built for insect, spiders and mice. They did a great job of explaining the process and educating me along the way. Very professional and nice.
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Very professional,nice, and helpful
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Joe was great!!
Very professional very good know his product very knowledgeable informed customer myself that is everything he was about to do it before he did it and the results that should be given if there is anything wrong.
Whitley was great. Explaining and asking if i had questions with every step. I appreciate that she really took her time and was so thorough. Thanks for the great service. Update: It's been a year and I'm still happy with their service and staff. Great work. Friendly folks. Update: Aug 2023. Still happy! I have far…
I am pleased with Scouts service! 5 stars! ⭐️ ⭐️⭐️⭐️⭐️
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Cordial and professional
Scout Pest Control has always taken time to answer my questions thoroughly and explained exactly what they’re doing. They are polite, kind, and not in a rush. They take complete care of any pests, so I can relax knowing they’re handling any bug problems very well. So thankful to have found this company!
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
