How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for flea & mite extermination
Clear ✕All 88 Google reviews tagged “Flea & mite extermination”
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
Wonderful service and customer service
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Zack and Ryan are doing a great job
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
He was very quick and efficient but also made sure the job was done!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
Very friendly. And amazing work!!!
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Lance has always done a superb job on my house!
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
Joe and his helper were out today to treat my new built for insect, spiders and mice. They did a great job of explaining the process and educating me along the way. Very professional and nice.
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Very professional,nice, and helpful
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Joe was great!!
Very professional very good know his product very knowledgeable informed customer myself that is everything he was about to do it before he did it and the results that should be given if there is anything wrong.
Whitley was great. Explaining and asking if i had questions with every step. I appreciate that she really took her time and was so thorough. Thanks for the great service. Update: It's been a year and I'm still happy with their service and staff. Great work. Friendly folks. Update: Aug 2023. Still happy! I have far…
I am pleased with Scouts service! 5 stars! ⭐️ ⭐️⭐️⭐️⭐️
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Cordial and professional
Scout Pest Control has always taken time to answer my questions thoroughly and explained exactly what they’re doing. They are polite, kind, and not in a rush. They take complete care of any pests, so I can relax knowing they’re handling any bug problems very well. So thankful to have found this company!
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Jermaine, our technician that came out was excellent in communicating what he was doing and how it affected our home. He gave our home quality work and gave us the ultimate respect.
I have used Scout Pest Control for several years and have been highly satisfied. All of the technicians have been very professional and personable. They always ask if I have any issues or concerns and are quick to take care of these issues. I have not had reason to have them return between regular visits, but they…
Ben was very knowledgeable and fast. He came in did the job and when I had questions they were answered.
Great service and very helpful!! Thank you so much
Great experience
I noticed a problem with fleas and mosquitoes in the yard and called Scout. They were able to fit me in the schedule for service the very next day which was wonderful. The technician who arrived, Jermaine was amazing! He walked around the yard with me so I could show him where I noticed more bugs. I was originally…
Jermaine was awesome! Even helped remove a stake that was blocking the fence to open so he could work in the backyard
Great service. Honest upfront pricing and very knowledgeable staff on what it takes to treat for pests.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
They were great! Easy to work with, very professional and friendly.
Scout is awesome. They got rid of my roach problem and are very professional and friendly.
Professional and on-time service. Happy to use them again.
Cody, has been very professional. He explained our service contract before he started the services. Before and after each treatment he comes and asks if we have any new concerns or questions. Great guy, great service!
We have used scout since we moved into our new build home months ago. We recently had James and he was so kind and knowledgeable during the service and answered all my questions. Every service the techs have come out on time and called ahead of time to ensure we would be here to let them in. The prices and quality…
Personable, knowledgeable, 8nformative. Highly recommend Scout
Scout is fabulous! Very responsive and they are very informative as well! I’m highly pleased with their services and pricing as well. I’d recommend them to anyone looking for pest control.
The service was great from Zack Barton he helped me out while being nice and made me feel like I picked the right company. Give Zack a raise he deserves it
James Sanders is THE BEST! He’s the technician that comes by our place the majority of the time and he, specifically, always goes well above and beyond expectations! James is prompt, extremely knowledgeable, shares our concerns and always asks how else he can assist us! I would definitely recommend James for any of your pest control needs!
Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!
Have been using Scout for 4 years and really value their services. They do a great job and their work is effective. The service techs and administrative staff are also professional, courteous, and friendly.
We have been with Scouts since 2016, and not had a single complaint to say. We’ve enjoyed each technician we have had over the years.And we love that the services are so affordable! Any time we’ve called with a question they have been quick to respond, and fulfill our needs. Everyone has always been so nice to us…
We have been using this company for close to a year now. They are great! Responsive, helpful, friendly and reliable. We would highly recommend them!!
James was a wonderful and respectful young man when he came and done my initial.
Scout workers are always very nice and professional. I highly recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
